The Hearing Care Partnership - Bishops Waltham Reviews 5

TrustScore 4 out of 5

4.0

3 High Street, SO32 1AB Bishop's Waltham, Southampton, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I have just had my final fitting, Such care has been taken to ensure that the aids are comfortable, and the volume at the perfect level. I don't know I am wearing them. My care package which allow... See more

Company replied

Rated 5 out of 5 stars

Alex was very knowledgeable and explained everything clearly, sharing all findings with me during the appointment.He listened carefully and patiently to all my questions, and took time with the answ... See more

Company replied

Rated 5 out of 5 stars

For the first time in my life I have had a Full Hearing Assessment, and I wished I had done it sooner! It was so beneficial in knowing my hearing loss and the procedure is done in a very professional... See more

Company replied

Rated 5 out of 5 stars

The main advantage of using the Hearing Care Partnership was that appointments were available via a shared arrangement with a local Optician. The test was done by Audiologist Alex Andrews who conf... See more

Company replied


Company details

  1. Hearing Aid Store
  2. Audiologist

Written by the company

The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.


Contact info

  • 3 High Street, SO32 1AB, Bishop's Waltham, Southampton, United Kingdom

  • 01489 853 264

4.0

Great

TrustScore 4 out of 5

5 reviews

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Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I have just had my final fitting

I have just had my final fitting, Such care has been taken to ensure that the aids are comfortable, and the volume at the perfect level. I don't know I am wearing them.
My care package which allows for additional visits for check ups and hearing tests free of charge, will mean the exceptional care I have received will continue for the next five year
Faye Anderson
Bishops Waltham

April 9, 2026
Unprompted review
The Hearing Care Partnership - Bishops Waltham logo

Reply from The Hearing Care Partnership - Bishops Waltham

We're thrilled to hear you're enjoying your new hearing aids, Faye! It's fantastic to know they fit comfortably and the volume is just right for you. Our team, including Faye, will be delighted to hear your feedback. We're so pleased you'll be benefiting from our care package for the next five years. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Great, reassuring experience

Alex was very knowledgeable and explained everything clearly, sharing all findings with me during the appointment.He listened carefully and patiently to all my questions, and took time with the answers and explanations, referring to the images of my inner ear.

Highly recommended, thank you.

February 12, 2026
Unprompted review
The Hearing Care Partnership - Bishops Waltham logo

Reply from The Hearing Care Partnership - Bishops Waltham

We're thrilled to hear about your positive experience with Alex during your ear appointment! Our team always aims to provide thorough and clear explanations, and it's fantastic to hear that Alex did just that. If you have any more questions in the future, do reach out. Thanks for recommending us!

Rated 5 out of 5 stars

Free Test & Easy to make Appointment.

The main advantage of using the Hearing Care Partnership was that appointments were available via a shared arrangement with a local Optician. The test was done by Audiologist Alex Andrews who confirmed deficiencies in my ability to hear higher frequency sounds. The test was repeated after being fitted with a temporary aid adjusted to compensate for my deficiencies.
I have since purchased the Basic Essential Package
and have found the aids very easy to fit, plus very discrete and comfortable to wear. The 3 year guarantee, together with a follow-up maintenance package, is also very reassuring of on-going service commitment.
I was very impressed by the care taken by Alex my
Audiologist, plus was rather pleased to note that I was not pressed into purchasing a Hearing Care Partnership Product.

April 3, 2025
Unprompted review
The Hearing Care Partnership - Bishops Waltham logo

Reply from The Hearing Care Partnership - Bishops Waltham

We're thrilled to hear about your positive experience with us, thank you for sharing! Alex and the team will be delighted to hear your feedback. We're glad to have been able to provide you with comfortable and discreet aids that have made a difference to your hearing. Remember, we're always here for you with our commitment to on-going service.

Rated 5 out of 5 stars

Excellent Service by Alex

For the first time in my life I have had a Full Hearing Assessment, and I wished I had done it sooner! It was so beneficial in knowing my hearing loss and the procedure is done in a very professional manner. Everything was explained during the testing. I would highly recommend having a Full Hearing Assessment test to anyone who is concerned about their hearing.

October 17, 2024
Unprompted review
The Hearing Care Partnership - Bishops Waltham logo

Reply from The Hearing Care Partnership - Bishops Waltham

Thank you for the wonderful review! We're delighted to hear about your positive experience during your Full Hearing Assessment with us. Our team works hard to provide professional and informative service, and we're glad it was beneficial for you. We appreciate your recommendation and hope to see you again in the future!

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