The Hearing Care Partnership - Burnham-on-Sea Reviews 8

TrustScore 4.5 out of 5

4.3

41 High Street, TA8 1PB Burnham-on-Sea, Somerset, GB


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Rated 5 out of 5 stars

Hannah Scott from The Hearing aid Partnership @ David Bull Optometrists in my local town of burnham-on-sea is amazing. I had problems with my hearing and decided to get my ears check out, I managed t... See more

Company replied

Rated 5 out of 5 stars

Armstrong & North , Burnham on Sea Had a 6 month hearing check which resulted in wax removal from one ear. Everything was very professional ; friendly reception , prompt attention and effective t... See more

Company replied

Rated 5 out of 5 stars

My partner and I booked in for ear moldings (ear protection with a separate company) with Nikisha Oladipupo, due to timings we had to have our bookings across two days. I was first, which was fo... See more

Rated 5 out of 5 stars

Went in for what I thought to be wax in ears however upon Hannah looking in them there was no wax but my tight ear had a bulge in the inner part of the ear and she explained to me how it may of happen... See more


Company details

  1. Hearing Aid Store
  2. Audiologist

Written by the company

The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.


Contact info

  • 41 High Street, TA8 1PB, Burnham-on-Sea, Somerset, United Kingdom

  • 01278 588 404

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

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Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Hannah Scott from The Hearing aid…

Hannah Scott from The Hearing aid Partnership @ David Bull Optometrists in my local town of burnham-on-sea is amazing. I had problems with my hearing and decided to get my ears check out, I managed to get an appointment straight away. The lovely Hannah made me feel so at ease. After having seen images of inside my ear Hannah explained that I had a mass of wax build up in my ears and that was what the problem and that’s why my hearing was so muffled, Hannah then went on to tell me what the procedure was in removing the wax. I found the procedure very quick and not as uncomfortable as you might imagine, I was Amazed and totally shocked at the results it was like I was hearing clearly for the fist time, I would like to thank Hannah Scott personally for the professional care I received during my appointment and the follow up advice I received so Thank you ever so much Hannah. I would also like to ad that if you have problems with your hearing then there is no better place to go locally than The Hearing Aid Partnership @ David Ball Optometrists.

September 26, 2025
Unprompted review
The Hearing Care Partnership - Burnham-on-Sea logo

Reply from The Hearing Care Partnership - Burnham-on-Sea

Thank you ever so much for your glowing review! Hannah and the team will be delighted to hear your feedback. We're thrilled that you had such a positive experience at The Hearing Aid Partnership. If you ever need further assistance with your hearing, feel free to get in touch. We're here to help!

Rated 5 out of 5 stars

Hearing Service

Armstrong & North , Burnham on Sea
Had a 6 month hearing check which resulted in wax removal from one ear.
Everything was very professional ; friendly reception , prompt attention and effective treatment by Niki.
Highly recommended.

August 20, 2025
Unprompted review
The Hearing Care Partnership - Burnham-on-Sea logo

Reply from The Hearing Care Partnership - Burnham-on-Sea

We're thrilled to hear about your positive experience during your hearing check with Niki! Our team is dedicated to providing professional and friendly service to all our patients. Thanks for recommending us!

Rated 5 out of 5 stars

Use the partnership at Leighton’s in…

Use the partnership at Leighton’s in Burnham on sea Somerset the lady is Nikisha she is brilliant so good at her job very friendly, professional and excellent at explaining everything and is happy to re explain and answer questions helpful and is so reassuring an amazing ambassador for the partnership I would highly recommended her

May 14, 2025
Unprompted review
The Hearing Care Partnership - Burnham-on-Sea logo

Reply from The Hearing Care Partnership - Burnham-on-Sea

We're thrilled to hear that you had such a positive experience with Nikisha at our Burnham on Sea practice. Nikisha and the team will be delighted to hear your feedback about the excellent service you received. Thanks for recommending us!

Rated 5 out of 5 stars

Went in for wax removal with Hannah

Went in for what I thought to be wax in ears however upon Hannah looking in them there was no wax but my tight ear had a bulge in the inner part of the ear and she explained to me how it may of happened and it will be a doctors trip very professional and friendly lady.

August 7, 2023
Unprompted review
Rated 5 out of 5 stars

Nikisha is a glowing beacon of customer care

My partner and I booked in for ear moldings (ear protection with a separate company) with Nikisha Oladipupo, due to timings we had to have our bookings across two days. I was first, which was fortunate as my partner had several really bad experiences as a child/teenager with her ears, this meant my partner was able to see the full process and ask questions.

Nikisha was beyond brilliant, I really can't rate her highly enough - I'm pretty easy going about things and it was an (overall) positive experience, aside from necessary discomfort.

Nikisha tailored her approach and process perfectly for my partner, knowing her previous difficulties she was super conscious of everything and kept my partner 100% informed and offered to do things differently to make it more comfortable for her.

I wish I could give a better rating, because Nikisha deserves more than these 5 stars that so many others get. She's a star and I can't thank her highly enough for helping my partner through what could have easily been an awful experience.

July 13, 2023
Unprompted review
Rated 5 out of 5 stars

Very professional

Saw Hannah. Very professional and friendly. Explained the process and did a quick hearing screening. Will recommend to friends and family.

July 4, 2022
Unprompted review
The Hearing Care Partnership - Burnham-on-Sea logo

Reply from The Hearing Care Partnership - Burnham-on-Sea

Thank you for taking the time to share such a lovely review and recommendation, Hannah will be so pleased to read this!

Rated 5 out of 5 stars

Burnham-on-Sea

Nikiska O. was amazing with my reluctant and frail mother. She showed kindness, professionalism, and patience. She was thorough and operated at a safe but practical level. Thank you for the assessment and advice.

February 1, 2022
Unprompted review
The Hearing Care Partnership - Burnham-on-Sea logo

Reply from The Hearing Care Partnership - Burnham-on-Sea

Thank you very much for your review of your mother's recent experience. Nikisha will be so pleased to read your lovely comments!

Rated 5 out of 5 stars

I'd give Nikisha six stars if I could!

I'd been struggling with wax build up and deafness for nearly a year and had had two previous appointments with other audiologists in different companies. Both had insisted on using micro suction even though the sticky nature of the wax made it an uncomfortable and unsuccessful experience. I called THCP and had a telephone consultation with Nikisha Oladipupo who was incredibly thorough and professional, saying that I could have irrigation rather than micro suction. I felt that I was in safe hands and was confident I'd be sorted out this time. It was very easy to book an appointment and the whole process in shop was very safe and Covid conscious. Within minutes of starting the procedure, my right ear was clear. The left ear took a little longer but even so, after just 20 comfortable and painless minutes I could hear again! Delighted!! A hearing test followed and I was not put under any pressure to buy a hearing aid. Nikisha was professional, efficient, friendly and most importantly, successful in clearing the wax. I would give her six stars if they were available and can't praise her highly enough. Thank you Nikisha!! Highly recommended.

January 19, 2021
Unprompted review
The Hearing Care Partnership - Burnham-on-Sea logo

Reply from The Hearing Care Partnership - Burnham-on-Sea

Thank you for leaving such an incredible review, Jane! Nikisha will be delighted with your feedback and we're so glad we could help you live life to the full.

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