The Hearing Care Partnership - Dronfield Reviews 11

TrustScore 4.5 out of 5

4.4

33 Chesterfield Road, S18 2XA Dronfield, Derbyshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I have been using hearing aids for a few years now. The improvements in communication that I and those who know me have experienced since I have been helped by Aqsa are simply lovely. I can hear bird... See more

Company replied

Rated 5 out of 5 stars

I can hear again and probably better and in more detail than for some time thanks to the treatment to remove stubborn wax build up blocking both ears. Lovely staff and good advice and treatment. Also... See more

Company replied

Rated 5 out of 5 stars

I recently had my hearing tested and a hearing aid fitted here. The service was excellent. Aqsa was thorough and attentive to my concerns. Deciding to have a hearing test was the first big decision, p... See more

Company replied

Rated 5 out of 5 stars

I went for a hearing test about 18 months ago, the test was very thorough and informative, and carried out by a guy who was very professional and explained everything that he was doing and what the re... See more


Company details

  1. Hearing Aid Store
  2. Audiologist

Written by the company

The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.


Contact info

  • 33 Chesterfield Road, S18 2XA, Dronfield, Derbyshire, United Kingdom

  • 01246 886 247

4.4

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
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1-star

Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent help and foolow up

I have been using hearing aids for a few years now. The improvements in communication that I and those who know me have experienced since I have been helped by Aqsa are simply lovely. I can hear bird song, rainfall, cars approaching as I cross the road, ticking clocks...you get the picture. Aqsa is so keen to help and I am much better supported than I have previously experienced. 5 stars rating thoroughly earned.

September 7, 2023
Unprompted review
The Hearing Care Partnership - Dronfield logo

Reply from The Hearing Care Partnership - Dronfield

We're thrilled to hear about the positive impact Aqsa has had on your hearing journey. It's wonderful to hear that you're once again able to enjoy the sounds of nature and daily life with your new hearing aids. Aqsa will be over the moon to read such lovely feedback!

Rated 5 out of 5 stars

Hearing test

Aqsa Yousaf has a very friendly personality and is a total professional. She made the appointment a very pleasant experience.

August 25, 2023
Unprompted review
The Hearing Care Partnership - Dronfield logo

Reply from The Hearing Care Partnership - Dronfield

Thank you for your kind review!

Rated 5 out of 5 stars

Great experience

Aqsa was lovely and she explained what was going to happen before she did it so i knew what to expect, the procedure was quick and very effective i can now hear fully again and its great since my ears have been blocked for a while now.

June 2, 2023
Unprompted review
The Hearing Care Partnership - Dronfield logo

Reply from The Hearing Care Partnership - Dronfield

Thank you for your kind review, we really appreciate it!

Rated 5 out of 5 stars

Excellent experience…

I found that I was put at ease and talked through the process very thoroughly. It was a stress free , informative and helpful consultation, thank you.

May 19, 2023
Unprompted review
The Hearing Care Partnership - Dronfield logo

Reply from The Hearing Care Partnership - Dronfield

Thank you for your kind review!

Rated 5 out of 5 stars

Top quality audiologists

I went for a hearing test about 18 months ago, the test was very thorough and informative, and carried out by a guy who was very professional and explained everything that he was doing and what the results of the test meant. After he explained what was best for me.I decided to buy the best aids they had at the time, I took advantage of the zero percent deal. After 18 months the aftercare service has been second to none with 6 months check ups, ever time I've been I have been met with great care and attention, I have no hesitation of recommending the company.

May 18, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent experience

I recently had my hearing tested and a hearing aid fitted here. The service was excellent. Aqsa was thorough and attentive to my concerns. Deciding to have a hearing test was the first big decision, probably coloured by the negative experience of my parents and grand parents. However, now recognising the level of my loss and trialing a hearing aid, the results have changed significant areas of my life. I no longer feel left out of conversations...I'm no longer guessing.

May 1, 2023
Unprompted review
The Hearing Care Partnership - Dronfield logo

Reply from The Hearing Care Partnership - Dronfield

We are delighted to hear about your excellent experience at The Hearing Care Partnership! We understand that taking the step to have a hearing test and getting fitted for a hearing aid can be daunting, especially with past negative experiences. We are thrilled to hear that Aqsa provided you with thorough and attentive care, addressing your concerns throughout the process and that your hearing aids have significantly improved various aspects of your life. We look forward to continuing to support you on your hearing journey.

Rated 5 out of 5 stars

Hearing restored thankyou

I can hear again and probably better and in more detail than for some time thanks to the treatment to remove stubborn wax build up blocking both ears. Lovely staff and good advice and treatment. Also reassuring hearing test and profile to provide a benchmark for future heating checks.

May 4, 2023
Unprompted review
The Hearing Care Partnership - Dronfield logo

Reply from The Hearing Care Partnership - Dronfield

Hi Tony, we appreciate you taking the time to share your recent experience with us. It's great to hear that you had a positive appointment and are now able to hear clearly again. We hope to see you again soon!

Rated 5 out of 5 stars

Tinnitus test experience.

The Dronfield clinic was easy to find. With parking available opposite….. which would have been useful to know in the appointment email.
Asqa, the audiologist was very welcoming and soon put me at ease. She was very informative, explaining each test and the results. I would definitely recommend the service.

April 13, 2023
Unprompted review
The Hearing Care Partnership - Dronfield logo

Reply from The Hearing Care Partnership - Dronfield

Thank you for your review and recommendation!

Rated 5 out of 5 stars

Excellent service

Aqsa was friendly, informative and clearly listened to what I had to say and responded appropriately. I learned a lot and was able to confirm what I believed to be my situation.

March 2, 2023
Unprompted review
The Hearing Care Partnership - Dronfield logo

Reply from The Hearing Care Partnership - Dronfield

Thank you for your kind review. We really appreciate it!

Rated 5 out of 5 stars

I would definitely recommend...

I am new to hearing aids and the audiologist Aqsa made me feel at ease immediately. It was clear all the way through the process that Aqsa was very knowledgeable, listened carefully and understood my requirements - she is a credit to the Hearing Care Partnership.

February 16, 2023
Unprompted review
The Hearing Care Partnership - Dronfield logo

Reply from The Hearing Care Partnership - Dronfield

Thank you for your review and recommendation, Aqsa will be thrilled to read your kind words!

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