The Hearing Care Partnership - Eccleshall Reviews 4

TrustScore 4 out of 5

4.0

56 High Street, ST21 6BZ Eccleshall, Stafford, GB


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Rated 5 out of 5 stars

I had not been able to hear properly for quite sometime and had experienced some pain form the ear wax blockage. The ear wax removal was a great relief and painless and the ear test was professional a... See more

Company replied

Rated 5 out of 5 stars

Had NHS devices previously so this was not new territory. Excellent experience throughout. Mandeep was open, friendly and professional. Aids ready when planned and fitted easily. Follow up phone... See more

Company replied

Rated 5 out of 5 stars

Excellent consultation with great results. I can hear again! Thank you very much.

Company replied

Rated 5 out of 5 stars

Both my husband and I attended for hearing tests, Mandy, the hearing specialist was very helpful, confident and professional. She explained hearing loss at our age and went through checks and tests... See more

Company replied


Company details

  1. Hearing Aid Store
  2. Audiologist

Written by the company

The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.


Contact info

  • 56 High Street, ST21 6BZ, Eccleshall, Stafford, United Kingdom

  • 01785 876 416

4.0

Great

TrustScore 4 out of 5

4 reviews

5-star
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1-star

Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

My ears were blocked

I had not been able to hear properly for quite sometime and had experienced some pain form the ear wax blockage. The ear wax removal was a great relief and painless and the ear test was professional and thorough. I highly recommend the procedure and ear test performed, good advice and a great service.

July 19, 2022
Unprompted review
The Hearing Care Partnership - Eccleshall logo

Reply from The Hearing Care Partnership - Eccleshall

Thank you for your review and recommendation, we are so pleased to hear that your wax removal procedure went well and has now eased your pain!

Rated 5 out of 5 stars

Had NHS devices previously so this was…

Had NHS devices previously so this was not new territory.
Excellent experience throughout. Mandeep was open, friendly and professional. Aids ready when planned and fitted easily. Follow up phone call and a follow up appointment a fortnight after fitting. Extremely impressive product. Glad I took the plunge.

January 26, 2022
Unprompted review
The Hearing Care Partnership - Eccleshall logo

Reply from The Hearing Care Partnership - Eccleshall

Thank you for sharing your experience with us, we are so pleased to hear how well you are getting on with your new hearing aids!

Rated 5 out of 5 stars

Not sure what to expect!

Both my husband and I attended for hearing tests, Mandy, the hearing specialist was very helpful, confident and professional. She explained hearing loss at our age and went through checks and tests to see “the state of our ears” and how our hearing had deteriorated over the years. The tests were very thorough and when later discussing the procedure with our friends it was evident that it was in much more depth than many others had experienced.
After the tests Mandy carefully explained the results and even ran through trials with hearing aids to show their potential. However she was in no way “pushy” and in fact recommended that both of us didn’t need aids at present and understood my concerns over the possible use of one aid!
The result is we are booked in for another review next year to see if there has been much more deterioration.
My option of this experience is very positive and we both now have a much better idea of how a hearing aid can help us, the types of aids are available, costs and long term help. All in all a very valuable experience made much better by a very helpful and understanding specialist.

October 31, 2020
The Hearing Care Partnership - Eccleshall logo

Reply from The Hearing Care Partnership - Eccleshall

Thank you for such comprehensive feedback, it was a pleasure to be able to help you both and offer the best hearing care for your needs. We're glad you enjoyed your visit, we look forward to seeing you again soon.

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