I saw Jacqueline McPolin at Mackeys opticians for a full hearing test on Friday the 14th of March. I was very impressed by the quality of service provided considering it was free. Jacqueline was incre... See more
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From my first hearing test to the subsequent selection and fitting of my new hearing aids I knew that I had made the best choice. Jacqueline was excellent and very thorough in explaining what was... See more
Company replied
I had my first hearing test today at Mackey’s in Holywood. Jacqueline was very welcoming and explained everything really well. She helped me feel at ease through the whole process. I also found the... See more
Company replied
Had a fantastic experience today when I went for a hearing aid assessment. Sarkhab was friendly, professional and very knowledgeable. It was great to be able to discuss what my problems are and what... See more
Company details
Written by the company
The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.
Contact info
61 High Street, BT18 9AQ, Holywood, United Kingdom
- 028 9099 4485
4.4
Excellent
10 reviews
Replied to 85% of negative reviews
Typically replies within 1 week
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I saw Jacqueline McPolin at Mackeys…
I saw Jacqueline McPolin at Mackeys opticians for a full hearing test on Friday the 14th of March. I was very impressed by the quality of service provided considering it was free. Jacqueline was incredibly thorough and spent a considerable time and effort on checking all aspects of my hearing. I got to try a hearing aid and got a direct comparison of what it would be like to wear one and the affect it would have on my hearing. There was absolutely no pressure or obligation to buy any of the available products l. I would have no hesitation in recommending the hearing care partnership.
March 14, 2025
Unprompted review
Reply from The Hearing Care Partnership - Holywood
We're thrilled to hear about your positive experience with Jacqueline at The Hearing Care Partnership. Jacqueline and the team will be delighted to hear your feedback on the thorough service provided during your full hearing test. It's great to know you felt at ease and informed throughout the process. Thanks for recommending us!
An excellent experience !
From my first hearing test to the subsequent selection and fitting of my new hearing aids I knew that I had made the best choice. Jacqueline was excellent and very thorough in explaining what was happening at each stage of the hearing examination.
I have been wearing my new aids for several weeks now and I still am amazed at the difference in my ability
to converse, enjoy listening to music and television and enjoy the company of family and friends.
Thanks from James Ellison
February 14, 2025
Unprompted review
Reply from The Hearing Care Partnership - Holywood
Thank you so much for your kind words, James! We're thrilled to hear how much your new hearing aids have helped. We're also delighted that you had a great experience with Jacqueline. If you need anything else, we're here for you!
Excellent customer service
I had my first hearing test today at Mackey’s in Holywood. Jacqueline was very welcoming and explained everything really well. She helped me feel at ease through the whole process.
I also found the reception staff so friendly and accommodating.
I would highly recommend this place.
January 17, 2025
Unprompted review
Reply from The Hearing Care Partnership - Holywood
We're thrilled to hear about your positive experience at Mackey's in Holywood! Jacqueline and the team will be delighted to hear your feedback. Thank you for recommending us, we appreciate your kind words. If you have any questions in the future, feel free to reach out.
Highly recommend
My visit today was a very positive experience. I received a warm welcome on arrival and the lady Jacqueline who carried out the ear test was very friendly, professional and put me at great ease. She explained the different stages of the procedure and was very caring and reassuring. I would highly recommend to anyone.
November 1, 2024
Unprompted review
Reply from The Hearing Care Partnership - Holywood
We're thrilled to hear about your positive experience during your visit! Thank you for highlighting Jacqueline's friendly and professional approach. It's fantastic to know that she put you at ease and explained everything clearly.
Jacqueline and the team will be delighted to hear your feedback. Thanks for recommending us!
Hearing care partnership Holywood
Professional, kind, explained everything really well. Would use again. Jacqueline was wonderful.
October 4, 2024
Unprompted review
Reply from The Hearing Care Partnership - Holywood
We're thrilled to hear you had a positive experience with us! Jacqueline and the team will be delighted to hear your feedback. We look forward to welcoming you back next time!
Tinnitus consultation
Had a superb audiology consultation with a most knowledgeable and personable lady called Jennifer.
September 13, 2024
Unprompted review
Reply from The Hearing Care Partnership - Holywood
We're thrilled to hear you had a superb audiology consultation with Jennifer! Our team strives to relay knowledge in a personable way. Thank you for sharing your experience with us!
Reply from The Hearing Care Partnership - Holywood
We're thrilled to hear that you felt comfortable during your visit! Our team strives to create a welcoming environment for all our patients. Thank you for sharing your positive experience with us!
Jacqueline was absolutely fabulous
Jacqueline was absolutely fabulous. So through, and made me feel completely at ease. She explained everything in a way that was easy to understand and made fantastic recommendations. I would not hesitate to go back.
June 28, 2024
Unprompted review
Reply from The Hearing Care Partnership - Holywood
We're thrilled to hear that you had a great experience with Jacqueline during your visit! It's wonderful to know that she made you feel at ease and provided clear explanations. Thank you for sharing your positive feedback!
Great service from Jacqueline Mc Polin
I was treated by Jacqueline Mc Polin in Holywood Co Down and she helped me enormously to hear much better. She was reassuring and gave great advice. Would highly recommend her.
June 7, 2024
Unprompted review
Reply from The Hearing Care Partnership - Holywood
We're delighted to hear that Jacqueline in Holywood Co Down was able to help you hear much better! Thanks for taking the time to recommend her. If you ever need further assistance, just let us know!
Had a fantastic experience
Had a fantastic experience today when I went for a hearing aid assessment. Sarkhab was friendly, professional and very knowledgeable. It was great to be able to discuss what my problems are and what could possibly be done. The tests were thorough and really well explained. I didn’t feel that I was being pushed into any sales but that I was being given genuine advice to consider.
I couldn’t recommend any higher.
January 5, 2023
Unprompted review
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