The Hearing Care Partnership - Keighley Reviews 8

TrustScore 4.5 out of 5

4.3

50 Towngate, BD21 3QE Keighley, West Yorkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Emily Dempsey delivered exceptional service throughout. She was knowledgeable, offered clear and helpful advice, and made sure I felt supported every step of the way. Her expertise and thoughtful appr... See more

Company replied

Rated 5 out of 5 stars

Had an earwax removal from Aqsa. The results were incredible. She was so helpful and accommodating in explaining the steps, and now I hear more clearly than I think I ever have. Cannot recommend enou... See more

Company replied

Rated 5 out of 5 stars

I really did not want hearing aids, as I felt very embarrassed to admit it . But from the first moment I met Aqsa she put me at ease and understood I how I felt.Her very friendly and professional s... See more

Company replied

Rated 5 out of 5 stars

They were caring, considerate and extremely helpful. I have been wearing hearing aids for many years now and I have tried several outlets but The Hearing Care Partnership have been the very best by a... See more

Company replied


Company details

  1. Hearing Aid Store
  2. Audiologist

Written by the company

The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.


Contact info

  • 50 Towngate, BD21 3QE, Keighley, West Yorkshire, United Kingdom

  • 01535 357 172

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

5-star
4-star
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1-star

Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent service once again from The Hearing Care Partnership

Emily Dempsey delivered exceptional service throughout. She was knowledgeable, offered clear and helpful advice, and made sure I felt supported every step of the way. Her expertise and thoughtful approach made a real difference. I would definitely recommend The Hearing Care Partnership. Thank you very much!

September 23, 2025
Unprompted review
The Hearing Care Partnership - Keighley logo

Reply from The Hearing Care Partnership - Keighley

Thank you for sharing your experience with Emily at The Hearing Care Partnership. We're thrilled to hear about the exceptional service you received and how knowledgeable and supportive she was throughout your appointment. Emily and the team will be delighted to hear your feedback. If you have any more questions or need further assistance, we're here to help.

Rated 5 out of 5 stars

I have tried the rest now I have found the very best!!

They were caring, considerate and extremely helpful. I have been wearing hearing aids for many years now and I have tried several outlets but The Hearing Care Partnership have been the very best by a long way.

July 12, 2023
Unprompted review
The Hearing Care Partnership - Keighley logo

Reply from The Hearing Care Partnership - Keighley

Thank you for your kind review, we really appreciate it!

Rated 5 out of 5 stars

I really did not want hearing aids

I really did not want hearing aids, as I felt very embarrassed to admit it .
But from the first moment I met Aqsa she put me at ease and understood I how I felt.Her very friendly and professional service is unbelievable.
Nothing is too much trouble for her. I am so grateful to her , she has given back my hearing . I would recommend her to anyone.
Thank you Aqsa so much x

April 27, 2023
Unprompted review
The Hearing Care Partnership - Keighley logo

Reply from The Hearing Care Partnership - Keighley

Thank you for sharing your experience with us. We understand that admitting you need hearing aids can be a daunting process, but we are glad to hear that Aqsa was able to make you feel comfortable from the very beginning. We will make sure to pass you kind words on.

Rated 5 out of 5 stars

Great product

Aqsa was very polite and friendly and explained everything about the hearing aid and it’s working great for me ..

April 25, 2023
Unprompted review
The Hearing Care Partnership - Keighley logo

Reply from The Hearing Care Partnership - Keighley

Thank you for your review!

Rated 5 out of 5 stars

Excellent service

Excellent continuing service with professional and friendly staff.

April 4, 2023
Unprompted review
The Hearing Care Partnership - Keighley logo

Reply from The Hearing Care Partnership - Keighley

Thank you for your review!

Rated 5 out of 5 stars

Fantastic service

Had an earwax removal from Aqsa. The results were incredible. She was so helpful and accommodating in explaining the steps, and now I hear more clearly than I think I ever have.
Cannot recommend enough. I feel like a new man.

February 7, 2023
Unprompted review
The Hearing Care Partnership - Keighley logo

Reply from The Hearing Care Partnership - Keighley

Thank you for your review and reccomendation!

Rated 5 out of 5 stars

I was very pleased with the initial…

I was very pleased with the initial examination by Faisal Imran and follow up by Mohammed Nabeel.
I was already a user of an HNS hearing Aid and the system bought from you is far superior

August 28, 2021
The Hearing Care Partnership - Keighley logo

Reply from The Hearing Care Partnership - Keighley

Thank you for your great review!

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