The Hearing Care Partnership - Nottingham Reviews 7

TrustScore 4.5 out of 5

4.3

Regent Street 36, NG1 5BT Nottingham, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Elaine provided an excellent professional and personal service.

Company replied

Rated 5 out of 5 stars

Elaine was friendly and reassuring throughout the consultation. I now have a benchmark for my hearing going forward and will return in 2 years. There was no charge for the consultation but I feel that... See more

Company replied

Rated 5 out of 5 stars

Very thorough, professional and knowledgeable, taking the time to explain everything as we went through the process. I would have no hesitation in recommending their services.

Company replied

Rated 5 out of 5 stars

The Hearing Care Partnership (THCP) was recommended by one of my wife's friends (a retired GP). Having had problems with my existing hearing aid and becoming more and more frustrated with my reduce... See more

Company replied


Company details

  1. Hearing Aid Store
  2. Audiologist

Written by the company

The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.


Contact info

  • Regent Street 36, NG1 5BT, Nottingham, England, United Kingdom

  • 01159 500051

4.3

Excellent

TrustScore 4.5 out of 5

7 reviews

5-star
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Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Elaine

Elaine provided an excellent professional and personal service.

September 7, 2022
Unprompted review
The Hearing Care Partnership - Nottingham logo

Reply from The Hearing Care Partnership - Nottingham

Thank you.

Rated 5 out of 5 stars

The Hearing Care Partnership, Nottingham

The Hearing Care Partnership (THCP) was recommended by one of my wife's friends (a retired GP). Having had problems with my existing hearing aid and becoming more and more frustrated with my reduced hearing, I was keen to explore other solutions. THCP has more than lived up to expectations. A thorough examination and ear cleaning with a clear explanation of what hearing aids were available was followed by a home visit for fitting purposes. A third appointment involved some minor adjustments and I can now hear clearly for the first time in many years! The hearing aids themselves are easy and discreet to wear and require little maintenance. Regular follow-up appointments are included in the package to ensure that everything is as it should be. Not the cheapest product on the market but definitely money well spent as far as I'm concerned.

Terry Hanstock
Nottingham

June 22, 2022
Unprompted review
The Hearing Care Partnership - Nottingham logo

Reply from The Hearing Care Partnership - Nottingham

Thank you very much for sharing such a thorough review of your experience with us. We are delighted to hear how well you are getting on with your new hearing aids!

Rated 5 out of 5 stars

Ear wax removal and hearing test.

Very thorough, professional and knowledgeable, taking the time to explain everything as we went through the process. I would have no hesitation in recommending their services.

June 2, 2022
The Hearing Care Partnership - Nottingham logo

Reply from The Hearing Care Partnership - Nottingham

Thank you for your kind review and recommendation.

Rated 5 out of 5 stars

Friendly and reassuring

Elaine was friendly and reassuring throughout the consultation. I now have a benchmark for my hearing going forward and will return in 2 years. There was no charge for the consultation but I feel that I have started a relationship with The Hearing Care Partnership where I am not just a number to a high-street chain.

May 2, 2022
The Hearing Care Partnership - Nottingham logo

Reply from The Hearing Care Partnership - Nottingham

Thank you very much for sharing such a lovely review, we are really grateful! Elaine will be most delighted to read your wonderful feedback.

Rated 5 out of 5 stars

I had ear wax removed by Elaine…

I had ear wax removed by Elaine Clifford in Nottingham and I highly recommend. Really laid back and friendly service

January 26, 2022
Unprompted review
The Hearing Care Partnership - Nottingham logo

Reply from The Hearing Care Partnership - Nottingham

Thank you very much for your review!

Rated 5 out of 5 stars

Fantastic Service

After recently being diagnosed with Ménière’s disease, I contacted the Nottingham branch of The Hearing Care Partnership for a free telephone consultation.

I then received a prompt phone call from Elaine Clifford, who arranged for me to visit the branch for a free hearing test.

Following the test, Elaine went through the results in detail with me face to face, then sent me the results by email for my own records and offered me advice on how to manage my symptoms.

I found Elaine to be very knowledgeable, supportive and really considerate of my current situation.

I would highly recommend Elaine and this branch of The Hearing Care Partnership.

March 23, 2021
The Hearing Care Partnership - Nottingham logo

Reply from The Hearing Care Partnership - Nottingham

Thank you for sharing your experience with us, Gary. We are very glad to hear you felt comfortable and supported by your Audiologist, Elaine. We are always here and happy to help.

Rated 5 out of 5 stars

Friendly, Efficient and Informative

Having found myself asking people to repeat things, seemingly more frequently than I remember, I decided to get my hearing and ears checked at my local optician who had recently introduced a new service from the Hearing Care Partnership. Elaine was both thorough and informative. Explaining the results in clear layman's terms. I was particularly appreciative of the chance to try out the latest hearing aids which focus on the specific frequencies that you have difficulty hearing. It certainly made me realise why I was not always understanding people. If, like me, you are starting to struggle to follow conversations especially in noisy places, then I'd certainly advise getting your hearing checked and would recommend the Hearing Care Partnership for their high quality service.

October 18, 2020
The Hearing Care Partnership - Nottingham logo

Reply from The Hearing Care Partnership - Nottingham

Thank you for leaving us feedback. We are happy to help you live life to the full and look forward to welcoming you back soon!

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