The Hearing Care Partnership - Tavistock Reviews 6

TrustScore 4 out of 5

4.2

7 Market Street, PL19 0DA Tavistock, Devon, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

After getting really third rate attention and care from my GP it was such a relief to get the help I did from Kirsten, who I can't thank enough. When you're feeling a bit desperate a little TLC goes s... See more

Rated 5 out of 5 stars

Sophie was very friendly and explained everything she was doing in a clear way. I appreciated that she took the time to remove all the wax, and regularly checked I was comfortable throughout the ent... See more

Rated 5 out of 5 stars

Kirsten couldn't have been more helpful, from our initial appointment, to review my Mum's old hearing aids to the assessment and fitting of her new ones and her ongoing care of my Mum's hearing. Her... See more

Rated 5 out of 5 stars

Marie was welcoming, informative and professional. Genuinely refreshing experience. A credit to her employer and I’d highly recommend her to the those hesitant in booking an appointment.

Company replied


Company details

  1. Hearing Aid Store
  2. Audiologist

Written by the company

The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.


Contact info

  • 7 Market Street, PL19 0DA, Tavistock, Devon, United Kingdom

  • 01822 678 520

4.2

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Marie was exceptional

Marie was welcoming, informative and professional. Genuinely refreshing experience. A credit to her employer and I’d highly recommend her to the those hesitant in booking an appointment.

November 26, 2025
Unprompted review
The Hearing Care Partnership - Tavistock logo

Reply from The Hearing Care Partnership - Tavistock

We're thrilled to hear you had such a positive experience with Marie! She'll be delighted to know her professionalism and warmth made such an impact on you. Thanks for recommending us, we look forward to welcoming you back for another appointment!

Rated 5 out of 5 stars

Really friendly and professional…

Really friendly and professional service from Kirsten. I didn't feel rushed and everything was explained clearly to me.

May 8, 2024
Unprompted review
The Hearing Care Partnership - Tavistock logo

Reply from The Hearing Care Partnership - Tavistock

Thank you for sharing your positive experience with Kirsten! We are delighted to hear that you found the service friendly and professional. Our team always aims to provide clear explanations and never rush patients. We appreciate your feedback and hope to see you again soon!

Rated 5 out of 5 stars

Outstanding Care and Service

Kirsten couldn't have been more helpful, from our initial appointment, to review my Mum's old hearing aids to the assessment and fitting of her new ones and her ongoing care of my Mum's hearing.
Her communication and rapport with both myself and my mum is outstanding - nothing is too much trouble, she has far exceeded our expectations on every visit.

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

Fixed problem and dispensed much needed TLC!

After getting really third rate attention and care from my GP it was such a relief to get the help I did from Kirsten, who I can't thank enough. When you're feeling a bit desperate a little TLC goes such a long way and I really appreciated Kirsten's approach in that regard. Not only has my appointment fixed the issue, but I also left feeling more informed and confident about my hearing health moving forwards. Thank you again.

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

Sophie was very friendly and explained…

Sophie was very friendly and explained everything she was doing in a clear way.
I appreciated that she took the time to remove all the wax, and regularly checked I was comfortable throughout the entire process.
A brilliant job and I won't hesitate to recommend her to friends or family.

December 28, 2022
Unprompted review
Rated 5 out of 5 stars

Exceeded expectations

Exceeded expectations by explaining every
procedure, taking time to be thorough and arranging second appointment at no extra cost to use different methods. Altogether an excellent experience.

November 8, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look