After getting really third rate attention and care from my GP it was such a relief to get the help I did from Kirsten, who I can't thank enough. When you're feeling a bit desperate a little TLC goes s... See more
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Sophie was very friendly and explained everything she was doing in a clear way. I appreciated that she took the time to remove all the wax, and regularly checked I was comfortable throughout the ent... See more
Kirsten couldn't have been more helpful, from our initial appointment, to review my Mum's old hearing aids to the assessment and fitting of her new ones and her ongoing care of my Mum's hearing. Her... See more
Marie was welcoming, informative and professional. Genuinely refreshing experience. A credit to her employer and I’d highly recommend her to the those hesitant in booking an appointment.
Company replied
Company details
Written by the company
The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.
Contact info
7 Market Street, PL19 0DA, Tavistock, Devon, United Kingdom
- 01822 678 520
Replied to 85% of negative reviews
Typically replies within 1 week
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Marie was exceptional
Marie was welcoming, informative and professional. Genuinely refreshing experience. A credit to her employer and I’d highly recommend her to the those hesitant in booking an appointment.

Reply from The Hearing Care Partnership - Tavistock
Really friendly and professional…
Really friendly and professional service from Kirsten. I didn't feel rushed and everything was explained clearly to me.

Reply from The Hearing Care Partnership - Tavistock
Outstanding Care and Service
Kirsten couldn't have been more helpful, from our initial appointment, to review my Mum's old hearing aids to the assessment and fitting of her new ones and her ongoing care of my Mum's hearing.
Her communication and rapport with both myself and my mum is outstanding - nothing is too much trouble, she has far exceeded our expectations on every visit.
Fixed problem and dispensed much needed TLC!
After getting really third rate attention and care from my GP it was such a relief to get the help I did from Kirsten, who I can't thank enough. When you're feeling a bit desperate a little TLC goes such a long way and I really appreciated Kirsten's approach in that regard. Not only has my appointment fixed the issue, but I also left feeling more informed and confident about my hearing health moving forwards. Thank you again.
Sophie was very friendly and explained…
Sophie was very friendly and explained everything she was doing in a clear way.
I appreciated that she took the time to remove all the wax, and regularly checked I was comfortable throughout the entire process.
A brilliant job and I won't hesitate to recommend her to friends or family.
Exceeded expectations
Exceeded expectations by explaining every
procedure, taking time to be thorough and arranging second appointment at no extra cost to use different methods. Altogether an excellent experience.
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