I recently had a hearing test with audiologist: Matt Whettingsteel. He provided a very professional and thorough service, showing me clearly the problems with my hearing, and how this may be solved. H... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very impressed with the service I received from Matt in the Weymouth branch ,obtaining a set of hearing aids & the mass improvement to my hearing . At no time was I pressured into buying any of the... See more
Company replied
I was feeling apprehensive about getting hearing aids and whether I would get on with them. Debbie was very understanding and explained things thoroughly and I am getting on very well. I don't feel as... See more
Short notice appointment and Lucie looked after me in a very assuring and professional way. She sorted out ears and advised me of how to stop me getting into the same predicament again. Will forward t... See more
Company replied
Company details
Written by the company
The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.
Contact info
6-7 St Thomas Street, DT4 8EW, Weymouth, Dorset, United Kingdom
- 01305 898 470
4.3
Excellent
11 reviews
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I recently had a hearing test with…Matt Whettingsteel
I recently had a hearing test with audiologist: Matt Whettingsteel. He provided a very professional and thorough service, showing me clearly the problems with my hearing, and how this may be solved. He is obviously at the cutting edge of his profession, and I would recommend his services to all who consider their hearing is deteriorating. Thank you very much for your help.
December 6, 2024
Unprompted review
Reply from The Hearing Care Partnership - Weymouth
We're delighted to hear about your positive experience during your recent hearing test with Matt. It's fantastic to know that he was able to provide you with professional and thorough service. Thanks for recommending his services!
hearing assessment
Took mum for an assessment on her hearing. Wax in ears which was removed and a hearing test performed. Attended Weymouth branch. Staff very friendly and professional giving good advice.
May 22, 2024
Unprompted review
Reply from The Hearing Care Partnership - Weymouth
Thank you for sharing your experience with us! We're delighted to hear that our team at the Weymouth branch provided friendly and professional service during your mum's assessment. If you have any further questions or need assistance, please don't hesitate to reach out!
Great service
Great service. Reasonably priced and advice given most welcomed.
Thankyou.
February 14, 2024
Unprompted review
First went to see Debbie at Friths…
First went to see Debbie at Friths Opticians in Weymouth, following on from a ear wax removal session. All the information I received was excellent and made choosing the correct hearing aids easy. The follow up appointments have also been excellent showing i made the right choice. Debbie is obviously very experienced and I wouldn't hesitate is recommending Friths to others needing a hearing checkup.
August 17, 2023
Unprompted review
Great service
I was feeling apprehensive about getting hearing aids and whether I would get on with them. Debbie was very understanding and explained things thoroughly and I am getting on very well. I don't feel as if I'm struggling anymore
November 2, 2023
Unprompted review
A 5* experience
A 5* experience! Debbie Risbey couldn’t have been more helpful. She was thorough, informative and explained everything in a really clear, easy to understand manner.
November 2, 2023
Unprompted review
Short notice appointment and Lucie…
Short notice appointment and Lucie looked after me in a very assuring and professional way. She sorted out ears and advised me of how to stop me getting into the same predicament again. Will forward to next years treatment.
March 16, 2023
Unprompted review
Reply from The Hearing Care Partnership - Weymouth
Thank you for your review, Lucie will be delighted to read your kind words. We look forward to welcoming you back again next year!
What a difference!!!
What a difference!!!! Brilliant service and such a caring experience from Lucie , all explained perfectly and very stubborn wax was finally removed, can’t recommend enough thank you Lucie
February 8, 2023
Unprompted review
Reply from The Hearing Care Partnership - Weymouth
Thank you for taking the time to share your experience with us, we really appreciate it!
Lucie made me feel at ease before…
Lucie made me feel at ease before getting ear wax removal and the result is amazing. Very professional and quick service.
February 9, 2023
Unprompted review
Reply from The Hearing Care Partnership - Weymouth
Thank you for your review, Lucie will be most delighted to read this!
Hearing aids.
Very impressed with the service I received from Matt in the Weymouth branch ,obtaining a set of hearing aids & the mass improvement to my hearing . At no time was I pressured into buying any of the hearing aids only sound advice & patience
explaining everything in detail
Carol. Weymouth Dorset
January 27, 2023
Unprompted review
Reply from The Hearing Care Partnership - Weymouth
Thank you for taking the time to share your experience with us, we really appreciate it!
An encouraging experience.
Matt answered my queries and reset my hearing aids so that they are more comfortable. I am pleased to be his customer/patient.
March 25, 2022
Unprompted review
Reply from The Hearing Care Partnership - Weymouth
Thank you very much for taking the time to share your recent experience with us, we really appreciate it!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.