Thdgear Reviews 

1
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TrustScore 3.5 out of 5

3.3

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3.3

Average

TrustScore 3.5 out of 5

1 review

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3.3

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Rated 2 out of 5 stars

BEWARE OF PROMISES FOR DISCOUNTS ON FIRST ORDER

Good product and arrived on time as described. My issue is that there are ads to sign up for emails and receive 10% off your "first" order. I have screen shots of this messaging stating FIRST order. I completely the sign up and then received an email stating "As our gift to you, please enjoy 10% off your next purchase". I attempted to use code WELCOME and it would not give me my discount. I chatted the company and they told me it is for my NEXT order and not my FIRST order. I told them that this is very misleading and I would NOT have signed up for emails if I knew that I wouldn't get my discount on my first order as advertised. I had a gift card to the site, otherwise I would have stopped business with them at that point. After several minutes of back and forth chatting with the rep he finally told me he got permission to give me 10% off, but acted like he was doing me a big favor. He had to apply the discount on the back end after I paid the full amount up front. Frustrating that they do business like this.

November 13, 2025
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