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Established in 2005 by Deryane Tadd, the brand mix is always fresh, new and exciting. Trained stylists are available at all times to answer all of your fashion needs. Deryane has worked in the retail fashion industry for over 20 years, with this she is apart of the Red magazine panel of inspirational women and was voted as an Everywoman Retail Ambassador in 2013. More recently, The Dressing Room was honoured to receive the award for 'Best Independent Retailer 2015' by Pure London Buyers Power List. The Dressing Room has become one of the UK's most respected independent retail businesses, with 5 Drapers awards and this year The Dressing Room was peer voted as the number 1 most Inspiring Independent Business. A regular in the top boutiques lists, The Dressing room has been listed in Vogue, The Telegraph, The Independent, Glamour and Stylist magazine to name but a few. The Official UK partner for Danish Accessory label Becksondergaard and a key account stockist for cult jewellery label ChloBo and Ash Footwear The Dressing Room is also the place to shop for all of your accessory needs. The-dressingroom.com offers Free Delivery on all UK orders. What the industry has said about The Dressing Room: ‘Perfect Customer service mixed with strong business nous partnered by a precisely targeted brand mix has been The Dressing Room’s recipe for success. The passion and skill for the business from both Tadd and her staff is overwhelming and has inspired many others within the sector. Punching well above its weight in national magazine and newspaper coverage, the business has managed market-leading growth at a time when others struggle and is a shining star within its sector.The judges were unanimous in voting The Dressing Room into first place, and saw the business as a great example of how indies can lead the way.’ The Dressing Room has also been recognised by it's peers in the industry and was voted as the No.1 Inspiring Independent Business 2013.
6-8 High Street, AL3 4EL, St Albans, United Kingdom
After receiving an order which came with the packaging damaged, I emailed customer service and got a lovely reply straight away to be told a new item would be sent out.
Brilliant customer service.
Thank you so much
Overpriced. Thankfully they were lacking my size in shoes, jeans and trousers so I went online and searched for them. To my surprise they were cheaper and the items I purchased were overpriced too. Had I bought everything from there I wanted I would have been £145 out of pocket!
Customer service is first class. I had a small issue with some buttons being missing I was offered a free of charge postage label to return the item even though I had worn this once. I asked if I could just have the buttons sent as I loved the top. The buttons were sent out within a day. Nothing was too much trouble. They responded very quickly to me email too. Thank you so much for your excellent customer service it’s really appreciated. Would thoroughly recommend the Dressing Room
A fabulous find! Lovely boutique with lots of choice from casual and comfy to smart and dressy. Lovely friendly service and staff were happy to help and advise! Will be back!
I always buy my Ortigia perfume from this shop as it's usually very competitive. It also always comes wrapped beautifully in tissue paper and a gift bag! The customer support I spoke with recently was very understanding and kind, she helped me in replacing a faulty product without any fuss.
Horrible. I searched for a particular pair of shoes and found them in my daughters size at The Dressing Room Boutique. I checked website for returns. It says RETURNS + exchanges (within 14 days). Shoes did not fit. I initiated a return only to be told after emailing in frustration that they only offer store credit. Very very DECEPTIVE. They refuse to communicate further. BEWARE. Awful!
Reply from The Dressing Room
Hello, Thank you for your review and so sorry to hear of your experience. Can I request some more information from you so I can look into this further?
I have ordered for the first time and am happy with the service. A lovely boutique with a really good website and advisors. Definitely would recommend to buy from x
Love! have bought jeans and trainers and knickers here - love shopping from independent retailers who work so hard for their money.
Wanted new Veja trainers but couldn’t find in usual shops so ordered from the Dressing Room. I’m wary of online retailers I haven’t used before but trainers arrived quickly in beautiful packaging- trainers are perfect. Very pleased 😃
Absolutely terrible, ordered 3 weeks ago never even sent a confirmation email until I chased a week master and now 2 more weeks the delivery is still in transit and done nothing but money taken as soon as payment made.
No response from anyone contacted 3 times now, have even called today and no answer left a message.
One of the worse customer experiences I have ever had
Reply from The Dressing Room
Hello, Thank you for your review and so sorry to hear of your experience. Can I request some more information from you so I can look into this further?
Discovered this online shop when I recently purchased a pair of Veja trainers through them. Delivery was incredibly fast and the product came beautifully wrapped. Wouldn’t hesitate to use again!
Love, love, love. Amazing choice of brands and designers. Excellent service both in the shop and on-line. Highly recommended.
(and always appreciative of websites offering free delivery x)
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