I bought a lovely Sale top and leggings. Received very quickly after purchase wonderfully wrapped. Lovely outfit for Autumn and Winter lounge wear. Great service. Thanks.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Rebecca is so lovely, you message her to find out sizes or if she has any items left and she always replies. You can order through click and collect and she puts to the side the bits that you want an... See more
Pleased with the service, easy to order on website & got a cheeky little discount too. Quick delivery & good communication with email updates. Ordered the black leather look leggings & very happy with... See more
OMG what can i say about this beautiful boutique. It has amazing clothing and is always getting new in. The lovely Lady that owns the fashion basement is absolutely lovely always makes you feel welc... See more
I bought a lovely Sale top and…
I bought a lovely Sale top and leggings.
Received very quickly after purchase wonderfully wrapped.
Lovely outfit for Autumn and Winter lounge wear.
Great service.
Thanks.
August 10, 2022
Gorgeous top x
August 1, 2022
Good customer service and lovly pieces…
Good customer service and lovly pieces of clothing ill be ordering again for sure
June 4, 2022
Love love love my new dress and what an…
Love love love my new dress and what an amazing service fashion basement offer, it was delivered straight to my door by the owner when she realised it had been delayed.
June 3, 2022
Excellent service & great dresses
Excellent service & great dresses. I would recommend to purchase from the fashion basement
May 30, 2022
I ordered and paid online and never…
I ordered and paid online and never received my order
May 22, 2022
Reply from The Fashion Basement
Hi Natalie
We emailed via our online system to say unfortunately the dress was out of stock but we were happy to refund you and send you a complimentary dress in the same style but different colour. We have only just seen your Instagram message, these are monitored during working hours and it was sent at 7am on a Sunday morning so we missed it. We will refund you now. Sorry for any inconvenience. We hope you have a lovely holiday.
Amazing service!!
Amazing service!!! And the dress I ordered was stunning!! Defo will be back
Kerry
April 17, 2022
Great service
Great service, whether I turn up at the shop or have my order shipped to the door. On line purchases turn up exactly as the photo and we’ll packed. Some real gems purchased! X
April 7, 2022
Love the shorts and jeans that fit so…
Love the shorts and jeans that fit so well - slightly big but with a belt are perfect & had so many compliments x
March 27, 2022
Great shop and excellent service
March 17, 2022
Happy Customer
Another purchase from The Fashion Basement, fantastic service as always! Highly recommended! I will definitely be back! Well Done Becky!
March 12, 2022
Fashion basement online order and delivery
Excellent service as always 5 star quality, 5 star customer service, 5 star delivery . Love this shop !
March 11, 2022
Lovely choice of clothes and a great…
Lovely choice of clothes and a great pick up service which saves on postage. Also keep an eye out for Facebook offers .
February 10, 2022
Highly Recommend
Pleased with the service, easy to order on website & got a cheeky little discount too. Quick delivery & good communication with email updates. Ordered the black leather look leggings & very happy with them. They fit nicely, super comfy/soft inside & look great on. Saving them to wear out for my birthday next month!
February 6, 2022
First visit to the store and wish I'd…
First visit to the store and wish I'd gone sooner. Lovely clothes, beautiful shop and helpful staff. I will be back for sure
January 31, 2022
Fabulous service
Rebecca is so lovely, you message her to find out sizes or if she has any items left and she always replies. You can order through click and collect and she puts to the side the bits that you want and you can collect when it convenient. She always has lovely bits especially her cosy jumpers/cardigans. Always friendly, welcoming and talkative as soon as the door opens. Fabulous service - will definitely be back!
January 19, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.