We ordered the product on the weekend. First working day it was completed and shipped and came faster than projected times. Wonderful gift, high quality, just what we were looking for and all the bene... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
So pleased with the gardeners bag I purchased for my sister. Very good quality and excellent durable material. Company very proactive with enquiries, and dealt with my issue with delivery, which was... See more
Company replied
Really happy with the products i ordered they are exactly like the photo online. The process was super easy and delivery was really fast! Only took around 2 days which is amazing! However one thing to... See more
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I bought 2 sets of engraved champagne flutes, one set for my daughter and son-in-law, and another set for my son and daughter-in-law. They were engraved beautifully with their married names. They ar... See more
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Company details
Written by the company
What can I say... We love laser cutting ! If its a gift item you need say hi and look at our range.. Follow us ob FB https://t.co/8mrDBHz8zk
Contact info
Woodhouse Croft, WV7 3JW, Albrighton Wolverhampton, United Kingdom
- thelaserboutique@gmail.com
- the-laser-boutique.com
4.6
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 10% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Goods came as ordered in good condition…
Goods came as ordered in good condition and on time.
Happy with the product and service
August 12, 2026
Unprompted review
Reply from The Laser Boutique
Thank you for the review. Have a great day
Very happy with the butter dish
Very happy with the butter dish. The packaging was very flimy and the ceramic dish could have easily been damaged.
My main issue was with delivery. I wasn't at home at the time of delivery and box was left on front doormat by the courier they stated it was in the porch... I don't have a porch. This parcel was easily in view of anyone passing by.
August 12, 2026
Unprompted review
Reply from The Laser Boutique
Thank you for the review. I'm sorry this occurred. I have fed this back to the courier. Sorry again for this issue
The garden trug was a gift for our…
The garden trug was a gift for our nieces birthday. I think she will love it. Its beautifully made and personalised.
Thank you so much.
August 14, 2026
Unprompted review
Reply from The Laser Boutique
Thank you for the review. Have a great day
A company with incredible customer service
Ordered a personalised product from this company and the delivery was extremely quick, received the item within a couple of days. The laser engraving is incredible. The customer service has been amazing, very efficiently and quickly resolved an issue I had. Definitely recommend.
August 17, 2026
Unprompted review
Reply from The Laser Boutique
Thank you for the review. Have a great day
Reply from The Laser Boutique
Thank you for the review. Have a great day
Bought for my Grandad for his 90th…
Bought for my Grandad for his 90th birthday! It's beautiful, personalisation is lovely, well made, great and quick postage!
August 12, 2026
Unprompted review
Reply from The Laser Boutique
Thank you for the review. Have a great day
Can’t wait to gift this
Can’t wait to gift this! Excellent product and a fantastic price in their sale
Fast, well packaged delivery
Very happy customer
August 9, 2026
Unprompted review
Reply from The Laser Boutique
Thank you for the review. Have a great day
Oak keepsake box for Wedding RIngs
Absolutely love the ring box for our wedding. Fantastic value and so well made. Was also delivered extremely promptly. Thank you so much!
August 8, 2026
Unprompted review
Reply from The Laser Boutique
Thank you for the review. Have a great day
The personalised garden tools set I…
The personalised garden tools set I bought was great value high quality and arrived quickly excellent service thanks
August 3, 2026
Unprompted review
Reply from The Laser Boutique
Thank you for the review. Have a great day
I bought a few Items for my nephew
I bought a few Items for my new born nephew, the items were excellent quality and the engravings were perfect.
April 15, 2026
Unprompted review
Reply from The Laser Boutique
Thank you for the review. Have a great day
Lovely gift for a gardener
Lovely gift for a keen gardener who is turning 70 soon. Items are robust and high quality, and the engraving looks lovely.
August 14, 2026
Unprompted review
Reply from The Laser Boutique
Thank you for the review. Have a great day
Great personalised gifts
My husband and I ordered a few personalised gifts for our newborn nephew. We were really impressed with the quality of the items as well as with customer service provided by Phil and his team. Highly recommended!
August 14, 2026
Unprompted review
Reply from The Laser Boutique
Thank you for the review. Have a great day
Great communication
Great communication! Wonderful service! Great product thank you! I will be back.
August 10, 2026
Unprompted review
Reply from The Laser Boutique
Thank you for the review. Have a great day
Jam Spoon for Anniversary
I ordered a jam spoon for an anniversary and it was processed and sent out incredibly quickly. Phillip was amazingly responsive, helpful, and generous when Royal Mail was too slow on the delivery and I got in touch, anxious it was going to miss the anniversary it was bought for, even though it was no fault of his.
Happily the spoon has arrived in time and the finished item looks absolutely beautiful. I will definitely be buying again!
August 14, 2026
Unprompted review
Reply from The Laser Boutique
Thank you for the review. Have a great day
Dippy egg trays
I ordered 2 personalised wooden dippy egg trays on Tuesday and needed them by Saturday Philip was really helpful and had them shipped the day after I ordered for next day delivery. Really lovely company to deal with and the items are beautifully crafted. Highly recommend
August 14, 2026
Unprompted review
Reply from The Laser Boutique
Thank you for the review. Have a great day
Very good
Ordered a gift for my niece and she was very happy. Would recommend
August 6, 2026
Unprompted review
Reply from The Laser Boutique
Thank you for the review. Have a great day
Special present
Ordering was straight forward and delivery quick. I needed to update the order and received a swift and positive response. Item was an anniversary present and recipient was delighted. I would order from this company again if I needed a special present.
August 12, 2026
Unprompted review
Reply from The Laser Boutique
Thank you for the review. Have a great day
Lovely personalised gift
I ordered a personalised gift for my grandma from this company, it arrived in time and was great quality.
The service and communication was great. Would definitely recommend and will certainly buy again.
July 24, 2026
Unprompted review
Reply from The Laser Boutique
Thank you for the review. Have a great day
Absolutely perfect!
Absolutely perfect! Fast shipping, seller is really lovely and very helpful. The product I ordered and received was really high quality and just as I imagined. Thank you!
August 10, 2026
Unprompted review
Reply from The Laser Boutique
Thank you for the review. Have a great day
This company’s customer service is awful
This company’s customer service is truly dreadful
They mislabelled my parcel and delivered it to the wrong address and then delayed so long after they got it back that it I finally got it three and a half weeks after I ordered it and far too late for the birthday it was intended for
No apology, no offer of compensation
I asked for a refund and they initially agreed, then didn’t reply to my email requesting details of the return and refunds procedure
And they’ve been ignoring me ever since, which I see from other reviews is par for the course when they’re asked for a refund
So I’m stuck with a tin I can’t use because I bought something else for the birthday
And the printing on it’s poor quality anyway and not worth the money
Avoid, they’re an unpleasant and unhelpful company
July 28, 2026
Unprompted review
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