the-old-piggery.co.uk Reviews 5

Same experience as the others - 6 emails, insta post, voice mail about the item I returned and nothing, no response and no refund
I’m going to contact trading standards

Do not buy from this company unless you want to throw money away and expect zero customer service

Incredible range of sheepskins. Some need to be ordered in as stock sells through quickly.

I’ve been a returning customer of The Old Piggery and have spent good money with them over time on rugs, slippers and other items. I used to trust this company — but after my recent experience, I won’t ever buy from them again.

I received a pair of gloves that arrived faulty, with the stitching coming undone. When I contacted them, I had to chase for a response. I intitialy wanted a mn exchange but then decided after the way the emails back back from them I wanted nothing more to do with them. Such rude emails! After stating I wanted a refund there were no replies to multiple emails, no acknowledgement, no attempt to resolve the issue.

Their customer service is genuinely awful. They ignored every message I sent, and the only way I could get my money back was by involving my bank, who had to step in because The Old Piggery refused to deal with the problem themselves.

For a company I once trusted, this behaviour is unacceptable. The lack of communication, accountability and basic customer care is shocking. I’m disgusted by how this was handled and will never purchase from them again. I’d strongly advise others to think twice before ordering.

I bought a sheepskin foot stool from this company and had to returned it as it was a little too low and the wrong colour. The cost of returning it was £11, which i paid, the foot stool was £89.00 -and days later as I'd heard nothing from them despite me leaving voice messages and emails, asking for confirmation that they had received the stool back and would process a refund. I've also phoned several times and no one it picking up. I'm about to contact my bank to see if they will do a charge back.
I went on their Facebook page to leave a message and noticed that other people were having the same issues as me.

Sadly an order of £100 for sheepskin rugs not delivered and unable to make any contact. Have sent emails, left phone messages and even via facebook. I recommend do not buy from The Old Piggery as they msy be going into receivership. Buy elsewhere in case you lose your money too. Best of luck