Sold by The Rugs
The information on this page is based solely on product reviews written by customers of The Rugs via Trustpilot.
Really good quality carpet, as described online. Arrived very well packaged with little shower type caps on the ends of the rolled carpet to protect the edge. Good value for money and they have an awful lot of choices.
I wanted a small plain rug to go under my desk and it does exactly what I need it to.
Reply from The Rugs
Thank you for your lovely review! We're delighted to hear the rug is exactly what you needed for under your desk and works perfectly for your space. We truly appreciate your support! 😊
Great value and look perfect.
Reply from The Rugs
Thank you for your great review! We're delighted to hear you're happy with the value and that your rug looks perfect. We hope you enjoy it for years to come! ✨
Not happy with the pull in the rug, has now been returned.
Reply from The Rugs
Thank you for taking the time to share your feedback. We are sincerely sorry that your rug arrived with a pull in it, as we always strive to maintain the highest quality standards for our products.
While we regret the inconvenience caused by the defect, we are very glad to hear that our customer support team responded promptly and that your return and refund process has been handled smoothly.
We truly appreciate your patience and understanding throughout this process, and we hope to have the opportunity to provide you with a perfect shopping experience in the future.
Great rug, perfect size and colour to match my decor. Excellent quality and fast delivery
Reply from The Rugs
Thank you so much for the wonderful review! Finding a rug that hits the perfect size and seamlessly matches your decor is a major win, and we are absolutely thrilled that this was the perfect fit for your home. Enjoy your beautiful new space!✨
My cat decided to throw up on the rug within 2 days. The rug cleaned up lovely 👍
Reply from The Rugs
Thank you for sharing your experience! 😊 Oh no — we hope your cat is feeling better! We’re really glad to hear the rug cleaned up beautifully and proved easy to maintain. That’s exactly what it’s designed for!
We truly appreciate your feedback and hope you continue enjoying it 😊
Great quality item, great value for the price.
Reply from The Rugs
Thank you for your kind review! We’re delighted to hear you’re happy with the quality and value. Enjoy your purchase, and thank you for shopping with us! 😊
Easy to clean, quality is acceptable, but I chosen a different rug from the same shop.
Reply from The Rugs
Hi, thank you for your 4-star review and for sharing your feedback.
We’re pleased to hear that you found the rug easy to clean and of acceptable quality. We’re glad you were able to find another rug from our collection that better suited your taste.
Thank you for shopping with us, and please don’t hesitate to contact us if you need any assistance in the future.
Kind regards,
THE RUGS
Great product and fantastic price
Reply from The Rugs
So glad to hear you’re happy with the product and found it a fantastic price 😊 Thanks for sharing your feedback!
Great for the money. Once it settles it will be fine
Reply from The Rugs
Thank you for your feedback.
We’re pleased to hear that you feel the rug offers great value for money. It’s also normal for rugs to take a little time to settle after being laid, and we’re glad to hear you’re confident it will be fine.
Thank you for choosing us, and we hope you enjoy your rug.
