I asked where the Tester was and got an immediate response with tracking details of parcel. Fast delivery after query email. This is a great gadget. I was a bit unsure how to use it, where to put th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I ordered a test and hadn’t received a tracking number so I emailed the company and left a bad review. The company responded straight away and had excellent communication throughout they apologised fo... See more
Company replied
One first order that arrived after a few days ; well delivered in good condition! The product itself , the FORA 6 CONNECT is a great tester with Bluetooth connection to your phone , and is easy... See more
Company replied
Excellent customer service. I ordered two items, only one arrived with the first parcel. I contacted them and they shipped the second one.
Company replied
4.3
Excellent
298 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great Website!
This website is the great place to shop medical devices with solid price. They have all kind of devices from stethoscopes to big medical devices with certificates and they all came within only 2-3 days. The customer service was very helpful with my order too. This website is the real deal !!! 🤗 I'll keep this website to answer all my medical needs!
January 22, 2025
Unprompted review
Reply from The Tester
Dear rayyy,
Thank you very much for your review! We truly appreciate you taking the time to share your experience. Your feedback helps us to continuously improve our products and service.
We're happy to hear you're satisfied – that's what we strive for! If you have any questions or comments in the future, please don’t hesitate to contact us.
Kind regards,
The team at The Tester
Good service and quality products
Good service and quality products. My order arrived earlier than expected, very reliable and safe. Totally recommend.
February 26, 2025
Unprompted review
Reply from The Tester
Dear Francesca,
Thank you very much for your review! We truly appreciate you taking the time to share your experience. Your feedback helps us to continuously improve our products and service.
We're happy to hear you're satisfied – that's what we strive for! If you have any questions or comments in the future, please don’t hesitate to contact us.
Kind regards,
The team at The Tester
good quality of the products and good…
good quality of the products and good services, muy bienn👍🏻👍🏻
February 28, 2025
Unprompted review
Reply from The Tester
Dear Kay,
Thank you very much for your review! We truly appreciate you taking the time to share your experience. Your feedback helps us to continuously improve our products and service.
We're happy to hear you're satisfied – that's what we strive for! If you have any questions or comments in the future, please don’t hesitate to contact us.
Kind regards,
The team at The Tester
fantastic
It was easy to use and very interesting. I really recommend this.
February 28, 2025
Unprompted review
Reply from The Tester
Dear Hitoshi,
Thank you very much for your review! We truly appreciate you taking the time to share your experience. Your feedback helps us to continuously improve our products and service.
We're happy to hear you're satisfied – that's what we strive for! If you have any questions or comments in the future, please don’t hesitate to contact us.
Kind regards,
The team at The Tester
First but not last order
Update-Oct24:
A representative from the company contacted me addressing the two issues while finding a real solution as well. That’s how it should be, thanks Stijn!
Old:
First, they didn’t mention when the package should come nor postnl did, so I missed the package and had to pick it up from a postnl point 6km far from home after 4 days from ordering. I mention this to their support and all they did was just apologize saying it’s out of our hands.
Second, the product I ordered in their website mentioned 2 tests but I had was only one. Again after contacting their support, they asked me for a proof after picture four days of using it. I told them I already used it then again all they did is apologize and saying sorry good luck!
Customer support is not there to apologize to customers but find a solution or at least show you’re working on a solution so it doesn’t happen again.
September 9, 2024
Unprompted review
Reply from The Tester
Dear Omar,
We sincerely apologize for the inconvenience you've experienced. We acknowledge our mistake regarding the product description and understand your frustration with the delivery issues. We are taking steps to prevent this in the future. To make it right, we'd like to send you the missing test and refund your original order. Please reach out to us directly so we can assist you further.
Thank you for your patience.
Warm regards,
The Tester
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