Reply from The Woods Gallery
Hello Elaheh ! why ? you had good time in store and now we ship your componibili to Abu Dhabi, what's wrong ?
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3.6
Average
327 reviews
Replied to 65% of negative reviews
Typically replies within 1 week
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The site says the item is in stock but it's NOT
The site says the item is in stock, to arrive in 5 business days.
After contacting customer service I was told they do not have the item and was told to wait another 2 weeks to arrive and they would ship it. Order was placed on March 18. No shipping updates after 2 weeks. Probably coming from China. This is unacceptable and bad purchase experience. Not recommended if you need something in less than a month.
March 18, 2026
Reply from The Woods Gallery
Hello Fabio, your vintage base for eames chair ordered 18th march and delivrered on 7 april, the website mentioned 15 days (european provencance). Nothing wrong. the website mentioned articles in stock=5 days of delivery that's right but this product was not in stock and mentionned 2 weeks. Next time maybe order from Amazon
The garment arrived in a damaged box
The garment arrived in a damaged box, the item had minor scratches and were not 100% ok!
After sending them several Emails, no reply or compensation from them. Now they even tell me they have not received my emails…
Very strange, since I sent them to their customer department..
February 27, 2025
Reply from The Woods Gallery
Hello, where did you send the emails? we didnt ear from you...
lovely service
I ordered the TGV Lamp - it took a while to arrive.. but did arrive well packed and I am delighted with it! I had a few questions about my order and was very kindly assisted via emails, to my satisfaction.
December 18, 2024
Unprompted review
Don't Waste Your Time. Unreliable.
I placed an order with the company 2 months ago. I immediately received an invoice, along with a notice that they were going to close for an unusual 6 week vacation.
As their 6 week vacation came to a close, I wrote numerous times, asking for the status of my order. Nothing. Not the courtesy of a response. I lost an opportunity to purchase the item elsewhere, because I was waiting for a response that never came. In the meantime, over the long holiday, I have been bombarded with their marketing emails.
No way to do business!
September 11, 2024
Unprompted review
Reply from The Woods Gallery
Thank you for your feedback. However, it seems there may be some confusion, as our company has never closed for a six-week vacation. We believe your experience may have been with a different business, as this does not reflect our operations.
We kindly ask that you review your experience and, if applicable, remove or update your review to reflect the correct company. If you need any further clarification or assistance, please feel free to contact us directly.
Thank you for your understanding.
top service !
May 22, 2023
Reply from The Woods Gallery
Merci beaucoup! Nous espérons que vous serez satisfait de votre achat Au plaisir !
Very nice and fast service incredible…
Very nice and fast service incredible art pieces...
May 16, 2023
Reply from The Woods Gallery
Thank you for your nice comment ! Have a nice day!
I'll be back!
I loved the atmosphere and the service was excellent...
Also, a lot of nice pieces...
To conclude: I will be back!
September 7, 2022
Unprompted review
Reply from The Woods Gallery
Hello Vladimir,
Thank you very much for your feedback, we are delighted that you liked the store!
We look forward to seeing you again
See you soon
The Woods team
Reply from The Woods Gallery
Bonjour Nora,
Nous vous remercions pour votre message et sommes ravis que le produit vous plaise !
A bientôt,
L'équipe The Woods Gallery
Reply from The Woods Gallery
Bonjour Laure,
Nous vous remercions pour votre message et sommes ravis que le fauteuil vous plaise !
A bientôt,
L'équipe The Woods Gallery
I love the items you have for sale and…
I love the items you have for sale and I shopped @ the Paris location back in March. I hope to visit again, but will continue to shop online until my next trip.
Thank you,
Karla
April 5, 2022
Reply from The Woods Gallery
Thank you so much Karla 💜
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