Awesome customer service done by Andrew. Even though our support expired, they logged in and fixed an issue with the filtering of the website. Everything was done and solved in within 12/24 hours, so,... See more
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Good after-sale serveice, Iris solved my problem timely. The page design is elegance and simple, has a complete function function. I really like shopping cart popup, it can change quantity and de... See more
I have tried other themes more expensive and less customizable than this one. You probably will remove some apps like size-charts or a wishlist as Kalles has this feature already integrated with lot... See more
Bought Gecko 5.0 Shopify Theme! Absolutely miserable and inflexible customer service! I bought the theme and can't cope with it. I asked for a refund after 2(!!!!) days of testing. No chance! I... See more
Company details
Written by the company
The4Studio provides a wide range of world-leading Best Shopify Theme, Lightweight, and SEO Friendly Shopify Themes free and paid at the best price. To know more details contact us today.
Contact info
Đường Z115, 652-0897 , Thành phố Thái Nguyên, Vietnam
- 098 955 52 41
- support@the4.co
- the4.co
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Mie is helpful and great.
Best had my issue fixed and she was…
Best had my issue fixed and she was very patient with me thanks Mie Tran you rock it
The product is compatible with users
The product is compatible with users, the interface is beautiful, and the customer service staff is very satisfied. Very useful!
Very good support
In addition to that the theme has very nice variants. Support has been pretty good.
they are really kind.my question is all…
they are really kind.my question is all solve.thanks
Kalles theme
I renewed customer service for 12 months.
I think this is a great value item.
No matter what questions I have, customer service will do everything in their power to help me solve the problem.
⭐⭐⭐⭐⭐ 99.99 / 100
it is really so Perfect and Beautiful…
it is really so Perfect and Beautiful them , i like it too much and good support for this from the team .
Really great theme
Really great theme, and super support from the team - especially Kate who is so quick at responding. Thanks!
We downloaded the Kalles theme from…
We downloaded the Kalles theme from The4Studio to move from WooCommerce to Shopify, and they've made the transition so smooth. If you look at the theme itself, it's just amazing, but what is one of the biggest selling points for us was their support team. You can message in with any issues and their knowledgable team will help you the same day. It's been the biggest factor to our change of systems and we really can't thank them enough!
Really useful app and amazing customer…
Really useful app and amazing customer service! I'm with the basic Shopify theme Debut and the app helped me to customize the fonts for my website. Every time I need adjustments to the fonts used across the website Jade from Customer Service helps me immediately. Highly recommend!
It was great
It was great, the customer service answered all my questions carefully and even helped me solve them directly.
One of the cleanest theme and their…
One of the cleanest theme and their customer service is so quick
Amazing theme and friendly customer…
Amazing theme and friendly customer support, very helpful and fast in responding!
Amazing theme for Shopify and…
Amazing theme for Shopify and Woocommerce. They have the best customer support. They are very helpful and they could help me with all my requests. Thank you for this amazing theme.
Great product and fantastic service!
The theme is packed with great features and the support is fantastic! Highly recommended!
Install the theme was OK but needed…
Install the theme was OK but needed some time to understand to manage. It is not that easy to control.
Sarah was working hard to help me. I couldn't do much without her. Thank you, Sarah.
Very bad experience
All theme same and very bad costumer support we need only use the them toll us u most renew the support we don't know what this system the theme 45$ and renew the support 60 $ A new way to cheat and all the theme same no any New
"Mie" helped me a lot!
Bought Gecko 5.0 Shopify Theme
Bought Gecko 5.0 Shopify Theme!
Absolutely miserable and inflexible customer service!
I bought the theme and can't cope with it. I asked for a refund after 2(!!!!) days of testing. No chance! I hadn't seen that you can also test it and so I bought it straight away. The4 hides behind the Refund Policy of Envato. Absolutely not to be recommended!
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