The Alcohol Free Co Ltd Reviews 

336
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Ordered a mix of 6 bottles yesterday and they have been delivered this afternoon. Individually packed. It is clear that they have been hand picked as the order note had a smiley face on it - as I men... See more

Company replied

Rated 5 out of 5 stars

Five stars for service. Minus five stars to Royal Mail for not delivering our wine. Tom sent another bottle via Special Delivery, which was appreciated. It missed our target date but we will try the w... See more

Rated 1 out of 5 stars

I purchased Sobour - Bourbonesque, 100% Alcohol-Free Whiskey Alternative and Glen Dochus - Island Blend, 100% Alcohol-Free Whisky Alternative, 700ml Both of these drinks are completely undrinkable. I... See more

Rated 5 out of 5 stars

Let's be honest. If you are told to stop drinking alcohol you think you are never going to find something that will be a reasonable substitute. BUT, my husband is now drinking the Glen Dochus West C... See more

Company replied

Company details

  1. Beverage Distributor
  2. Beer Store
  3. Wine Store

Written by the company

Suppliers of Alcohol Free and Low Alcohol - Beers, Ciders, Wine's & Spirits. Perfect for if your driving, pregnant or absteining from alcohol.


Contact info

4.2

Great

TrustScore 4 out of 5

336 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(336)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Disappointed

I purchased a six pack of the Pine Trail Pale Ale after seeing it on Love Your Weekend with Alan Titchmarsh. The guests were very enthusiastic about it but I'm afraid I'll be reverting to my other 0% beers as I was very disappointed with it. I know it's not easy with these products but on a better note the service was excellent.

February 26, 2023
Rated 3 out of 5 stars

Incomplete order and no response upon me making contact

I am still yet to hear on the incomplete contents of my order for which I was charge but not sent items and have contacted sales email at the company multiple times but no acknowledgment. Such a shame

February 26, 2023
The Alcohol Free Co Ltd logo

Reply from The Alcohol Free Co Ltd

Hi Raj, I currently have no outstanding customer emails that i haven't dealt with, I have searched for your email address in our system and cannot find any emails from you at all encase I had acidently missed it but I cant find anything, could you please email sales@thealcoholfreeco.co.uk or call me on 07708888700 9am-5pm to discuss your problem and will sort it out.

Rated 5 out of 5 stars

Very easy to navigate website and a…

Very easy to navigate website and a great choice of Alcohol Free drinks. Good to be able to mix and match to get a range of beers, and reasonable p&p. Delivery was quick and efficient, it’s nice to find less mainstream beers as well as old favourites.

February 2, 2023
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. Ordered a selection of non alcoholic beers due to medication I am on. They arrived within 48 hours perfectly packaged and tasted fantastic. The customer support was really helpful advising me of their best selling drinks.

January 18, 2023
Unprompted review
Rated 1 out of 5 stars

This rating is for the packaging

This rating is for the packaging, or rather the tape used. Everything inside the box was well wrapped up but both ends of the outer box had come undone and I'm amazed anything was left inside it. Normal sellotape had been used rather than parcel tape. Hoping the review of the drinks will be much better!

January 13, 2023
Unprompted review
Rated 4 out of 5 stars

No alcohol plenty of taste

I bought this for my husband who's meds now prohibit alcohol. But he so loves whisky.
There are few whiskies that are alcohol free and not bourbon. This one isn't too bad with a splash of soda. We appreciate the effort put into these drinks. Keep at it.

January 4, 2023
Rated 5 out of 5 stars

From the minute I ordered until my…

From the minute I ordered until my order arrived I was kept up to speed on the delivery. I do find it a bit pricey. If it was slightly cheaper I would buy more often. For taste it’s full marks from me! Perfect!!

January 8, 2023

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