I'm often hesitant about online shopping because the website don't clarify certain things. This does Not apply for Thealtastyle. I'm very grateful for that and for Edith as she explained the process f... See more
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Requested a cancellation of membership that was said to be completed there and then. So long as the email comes through it’s a good service and quick response. Harry was able to sort things out quickl... See more
I had a situation. However, thanks to Emerald i'm hoping i could have my concern solved. Thanks for understanding my concern and dealing with my request. I will be waiting for a positive outcome. Than... See more
The company was very good in responding to my mail regarding fraudulent purchases and registration with my details (unbeknownst to me) and resolved the issue faster than expected. Thank you
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Cooperative and customer friendly
The support team was cooperative. I find the website user friendly and great items are available.
The people is very helpful and…
The people is very helpful and understanding
Requested a cancellation of membership…
Requested a cancellation of membership that was said to be completed there and then. So long as the email comes through it’s a good service and quick response. Harry was able to sort things out quickly.
They helped really fast with out a…
They helped really fast with out a problem i haven't had such great help in a long time.
Agent was very helpfull
Kate is doing her job and attending my request as demanded. Cancellation process must be completed
Kate has attended my request as required. She did ok.
Greatest experience
Their services are great and quick, very recommendable
Edith is helping to resolve my issue…
Edith is helping to resolve my issue and I am grateful for that.
Diamond resolved the issue
Good service by Emerald
I was given the right advice after I…
I was given the right advice after I said I wanted to insubscribe to the product.It fell within my cancellation period so I was alright with it.
Clarity of shopping online
I'm often hesitant about online shopping because the website don't clarify certain things. This does Not apply for Thealtastyle. I'm very grateful for that and for Edith as she explained the process for me and how she prioritizes my concerns and confusions.
They help me refund my money back after…
They help me refund my money back after an accidental subscription
They charge fees that I didn´t even…
They charge fees that I didn´t even know why, using my card without any permission, they gave me the refund. But, I hope they don't continue making charges and stop scamming.
Good escalation support by Paula
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