Azurina was my fave bag brand, however I have been disappointed with my recent purchase. I ‘won’ a free bag as part of their competition and checked out with it, got email confirmation etc and hours a... See more
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See what reviewers are saying
I treat myself to two new bags every year from Azurina, I've found some amazing colours. They're soft, buttery and beautiful and always attract lovely compliments. It's hard to limit myself but I know... See more
Company replied
The service from Azurina was exceptional as usual. The issue was the delivery service via EVRI. It took a long time to arrive after they had received it. They failed to deliver it on the day they had... See more
Excellent products and very fast delivery for a last min gift order pre Xmas! Thank you very much!
Company details
Information provided by various external sources
Dreamy, personalised last-forever leather essentials, customised by you, for you. Beautifully branded basics. 🌸💕
Contact info
London, United Kingdom
- ateam@theazurinastore.com
- theazurinastore.com
3.9
Great
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Love Azurina!
Love Azurina and would recommend them to anyone. Have 3 bags myself so far and I've bought bags/accessories for friends and family. Customer service is fantastic, as is the delivery and gift wrapping. Keep doing a fabulous job and I'll be back to make more purchases soon!
August 7, 2022
Reply from Azurina
Thank you Dianne, for your order and for taking the time to leave us a lovely review. We love you. We look forward to welcoming you back soon. Azurina x
Reply from Azurina
Thank you Isabella. Looking forward to welcoming you back soon xx
Amazing bag and service
August 1, 2022
Reply from Azurina
thank you Sophie! thank you for taking your time to leave a review. Look forward to welcoming you back soon xx
Love Azurina ❤️
Love Azurina ❤️
I always have a good experience when ordering with Azurina, the quality of the leather handbags are great and the packaging is lovely!
July 31, 2022
Reply from Azurina
Thank you Daniella, we're so glad you love the quality of your Azurina we work hard on product testing to make sure you only get the best. Lots of love, Azurina xx
Absolutely love The Azurina store
Absolutely love The Azurina store, have bought all my handbags and leather accessories from here for the last 3 years and I am impressed every single time. The quality and care they put into each product and packaging is amazing.
July 29, 2022
Reply from Azurina
thank you, thank you, thank you for being such a loyal customer Troianne. We so appreciate you and look forward to welcoming you back soon. Lots of love, Azurina xx
One of my favourite reliable brands
One of my favourite reliable brands, everything is always the best quality, really efficient service, very happy!
July 29, 2022
Reply from Azurina
Nothing makes us more happy than to be called reliable. Thanks for being a loyal supporter, we love you. xx
Another great shopping experience with Azurina
I ordered a monogrammed make up bag for a friend and she loved it. Sturdy leather and a good size to carry essentials. For myself I treated myself to a matching sweater and jogger bottoms. I went for the forest green set and the colour is beautiful. They feel supersoft, too. Can't wait for it to be cooler so I wear them! Fantastic packaging and excellent customer service as always!
July 27, 2022
Reply from Azurina
Thanks for taking the time to leave your review Alba. We're so happy you love your Athletics as much as we do. We look forward to welcoming you back in soon. lots of love, Azurina xx
Reply from Azurina
Thank you Melissa, for your orders and taking your time to review. We love you. Lots of love, Azurina xx
A brilliant company with beautiful…
A brilliant company with beautiful products and brand, all personalised. Also always go the extra mile with a personal touch. Would definitely recommend.
July 15, 2022
Reply from Azurina
Thank you for taking the time to leave a review Andrew. We look forward to welcoming you back soon.
I have emailed them as my delivery was…
I have emailed them as my delivery was damaged and I have had no response.
July 11, 2022
Reply from Azurina
Hey Monique,
We're so sorry to hear that your cardholder arrived damaged. Our customer service team emailed you back on 23rd June to assist you with any issues. We might have ended up in your junk mail?
If you'd like to come back to us at ATeam@theazurinastore.com we're still more than happy to assist with any problems you may have had with your order.
Love
Azurina
xxx
The bag came well packaged
The bag came well packaged. Very fast delivery. I love the bag and the quality. I'm definitely going to get more colors. Absolutely recommend this purchase.
June 29, 2022
Reply from Azurina
So happy you love your Pompeii and looking forward to seeing the green on your arm. lots of love, Charlie xx
Great after sales service ...
Although I received the wrong style bag initially. It was immediately addressed and the correct bag received within 2 days. I love it. Thank you.
June 29, 2022
Reply from Azurina
thanks so much for your lovely feedback on hard working customer experience team. We know it's not easy to do when we're all so busy, so thank you, we appreciate you. Lots of love, Charlie xx
Bag arrived quickly
Bag arrived quickly. Nicely wrapped
Love the bag - very cute and colour is exactly as I imagined.
June 4, 2022
Reply from Azurina
So happy you love your Monaco. Looking forward to welcoming you back to the store, lots of love Charlie xx
Reply from Azurina
thank you beautiful Tina, for your custom and your time. Look forward to welcoming you back soon. Lots of love, Charlie xx
Reply from Azurina
short & sweet. we love it. thank you sister 🙏 lots of love, Charlie xx
Reply from Azurina
Thank you Lorena, so happy you love your Trento as much as we do. Now which colour next?? lots of love, Charlie xx
Amazing bag and service
Azurina is the only place I will buy my bags from, look and feel very luxe whilst being a bit different and more affordable
May 11, 2022
Reply from Azurina
Selene, thank you so much for being such an incredible customer. Your collection of Azurina is one of the strongest out there. We'd love to have you to the apartment for a cuppa to say thank you. Lots of love, Charlie xx
My products were beautiful
My products were beautiful and the shipping was fast! I will order again!
May 9, 2022
Reply from Azurina
thank you, thank you. Looking forward to welcoming you back or seeing you stateside soon. Lots of love, Charlie xx
Reply from Azurina
Thank you beautiful Julie, so happy you love your LA. Looking forward to welcoming you back soon. Lots of love, Charlie x
Highly recommend
Great service, quick delivery and beautifully packaged! Then the bag inside is stunning and just what I was after, I love it!
May 3, 2022
Reply from Azurina
So happy you love your Trento Jo, we look forward to welcoming you back to the store soon. Lots of love, Charlie xx
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