The Bay Mortgages Reviews 15

TrustScore 4.5 out of 5

4.5

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Company details

  1. Mortgage Broker

Written by the company

Professional Mortgage and Protection Solutions


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

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Rated 5 out of 5 stars

Absolutely brilliant mortgage advisor

Absolutely brilliant mortgage advisor. Honest, up front and even from the first call we knew exactly where we stood. Any little question you have Andrew’s there to answer it and nothing is too much trouble or too daft to ask. Couldn’t imagine how difficult this process would be without a mortgage advisor as good as Andrew. We’ll be using him again when it’s time to remortgage for sure!

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service - Andrew saved the day!

We cannot recommend The Bay Mortgages highly enough – Andrew has been absolutely incredible from start to finish. After a truly frustrating experience with a previous advisor who misled us and left us hanging for nearly 8 weeks, we were at breaking point. The stress and uncertainty were overwhelming… and then we found Andrew.

From the moment we met him, he was instantly likeable and clearly a true professional. He listened carefully to our situation, understood exactly what we needed, and got to work immediately. Within just 45 minutes of our initial meeting, he had secured us an Agreement in Principle, and by that same afternoon, our mortgage offer was agreed. To say we were blown away is an understatement.

Andrew achieved in 6 hours what our previous advisor couldn’t manage in nearly two months. His speed, attention to detail, and genuine care for us as clients made all the difference. He was always available, communicative, and reassuring—qualities that matter so much during a stressful process like this.

Thanks to Andrew, we have moved forward with confidence towards completion. If you’re looking for someone who knows their stuff, works quickly, and actually cares about getting you the right outcome, go to The Bay Mortgages and speak to Andrew. You won’t regret it.

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

Makes the seemingly impossible, possible.

⬆️ That’s the line I need to start with!
Andrew is exceptional.
From a conversation in the park, with no deposit and almost no hope of being able to purchase the house we were renting, to completion 11 months later.
We had quite an individual set of circumstances, a small deposit, self-employment and running a business from my home.. Andrew dealt with it all with an unwavering calm and confidence. He’s available to answer any questions, day or night, even if you’re on the verge of a breakdown because of the stress, he’s a cracking therapist 😂
I could never properly articulate what Andrew has made happen for us, and I can hands down say 100% we wouldn’t be home owners now if it wasn’t for him.
I’m now sat in MY 104yr old home, in my dream area, browsing for log burners for my fireplace and feel like I’m dreaming.
If you’re still reading this, why? Just stop and go contact him immediately, even if you think buying a house is impossible for you, if anyone can make it happen, Andrew can.

March 9, 2024
Unprompted review
Rated 5 out of 5 stars

Top service.

Andrew went out of his way to help us, with the most personal hands on approach. I'm not the most organised of people and had a some what slightly challenging mortgage for him to sort. Nothing was to much bother and he went over and above to help. Can not recommend him enough. Will definitely use again. Thank you.

December 13, 2023
Unprompted review
Rated 5 out of 5 stars

Spot on Advice and guidance from Andrew

I have already used Andrew for help remortgaging and booked an appointment for advice on a query and some guidance with income protection. Once again, Andrew was excellent in finding the best deal for my circumstances and didn’t bamboozle me with jargon.
Everything is always really straightforward, from booking a calendly appointment to applying for the new income protection product. Highly recommended!

February 9, 2024
Unprompted review
Rated 5 out of 5 stars

The best!

I can’t recommend Andrew enough.

I had been really stressed about my remortgage given the significant rise in interest rates since my last mortgage application.

Andrew made the whole process stress free. He provided me with options and was extremely helpful from the initial phone call right through to completion.

Andrew truly does provide a personal service. At every step I felt that Andrew was not only focused on getting me a mortgage offer but determined to find the best deal for me.

Andrew is extremely diligent and even saved me some money the day before completion by cross referencing documents.

He kept me fully informed at all times and was always available to answer any questions I had.

Andrew explained everything clearly in a way that was easy to understand.

I would highly recommend him and actually look forward to using him again when it’s time to remortgage.

December 8, 2023
Unprompted review
Rated 5 out of 5 stars

What a brilliant service

What a brilliant service. Not a straight forward process to get me my mortgage but Andrew was always in contact and couldn’t do enough for me. Thanks Andrew for all your work. Get in touch with him if you want a mortgage, I highly recommend

December 6, 2023
Unprompted review
Rated 5 out of 5 stars

5 Star Service

Andrew was extremely helpful and professional from start to finish. He kept us fully informed at all times and clearly has his clients best interests at heart.

Everything was explained clearly in a way that was easy to understand and follow. I would highly recommend him and won’t hesitate to use him again in the future!

Absolutely 5 star service, thank you 🙏

November 21, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, came to Andrew with a very short deadline and numerous obstacles to overcome, he took all the stress out of the process and got the deal in place in no time at all, highly recommended his services

October 18, 2023
Unprompted review
Rated 5 out of 5 stars

I trust Andrew implicitly

I trust Andrew implicitly. He has provided me with several excellent pieces of advice over the last year or so. I will be returning to Andrew for additional insurance services and in the future for further mortgage advice. He makes it all so simple to understand and is dedicated to the service. I recommend him to all my friends and family.

October 5, 2023
Unprompted review
Rated 5 out of 5 stars

100% recommend

Andrew was amazing at helping me secure a mortgage. As a single person I was concerned I wouldn’t be able to borrow enough to get a nice place for me and my kids, but with Andrew’s support I could actually borrow more than I thought! Having Andrew there throughout my purchasing journey was brilliant and really took the stress out of the process for me :) thank you again!

August 7, 2023
Unprompted review
Rated 5 out of 5 stars

The Bay Mortgages… Look no further!!

We found Andrew at the Bay Mortgages an absolute pleasure to deal with.
Always present and a moments notice away for any queries to be replied.
A real hands on approach and the process was made so easy.

Having dealt with a few other FA’s & mortgage brokers in the past, The Bay Mortgages was the best by a mile.
Quick process, safe hands. Kind of felt looked after and reassured that the outcome would be what we wanted.

What more can I say, Great company!

June 29, 2023
Unprompted review
Rated 5 out of 5 stars

Best mortgage broker I've used

Andrew is exception at what he does, he is extremely personable while providing the detail and skill needed for a mortgage application. He managed to go through many complexities of my requests and got us the best possible mortgage for our needs. I would absolutely recommend him for any of your mortgages, new or updating.

December 9, 2022
Unprompted review
Rated 5 out of 5 stars

Andrew has been exceptional from start to finish

Having worked in financial services and been a mortgage adviser myself in the (distant) past my expectations are high and I am not easy to please.

Andrew has been exceptional from start to finish with the process. His communication has been proactive, customer-centric, specific, detailed and genuinely helpful.

He is friendly and approachable making you feel comfortable about the whole process and he is fast!

Could not recommend The Bay Mortgages enough.

Thank you Andrew and team.

February 22, 2023
Unprompted review

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