The Beauty Vault Reviews 

165
TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

Decided to try the beauty vault as the product I wanted was out of stock on the website I usually buy from. My only gripe is that the shipping times and prices aren't clear. In the FAQ it says there a... See more

Rated 5 out of 5 stars

I'm so glad I've finally found a bath bombs maker that does Klarna! Multicoloured fun bath whizzes are my sons new favourite obsession and he's so chuffed with all of them :) a beautiful, sensory and... See more

Company replied

Rated 3 out of 5 stars

Very quick ukainland postage. But the lippy I got despite being the correct name, was a COMPLETELY different shade to online. And not just marginally. Had a word and I'm still waiting for a response.

Company replied

Rated 5 out of 5 stars

Best place to get eyeshadow pigments, Concrete Minerals is my fave brand and nowhere else in the UK seems to stock it! Variety of other beauty stuff is great as well, my go-to place for quality... See more

Company replied

Company details

  1. Cosmetics Store

Written by the company

Bringing you cruelty free cosmetics from independent and ethical brands. With an ever increasing range of vegan products.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

165 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(165)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing bath bombs

Amazing bath bombs. Really worth the money. Have ordered twice from beauty vault and I’ve not been disappointed. So much variety. I highly recommend. Thank you.

January 2, 2022
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Reply from The Beauty Vault

Thank you so much, Jo! 🥰

Rated 5 out of 5 stars

Lovely products

Lovely products, great designs and scents and quick delivery. I will always use the beauty vault for bath bombs

December 3, 2021
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Reply from The Beauty Vault

Thank you so much, Emma! 🖤

Rated 5 out of 5 stars

Beautifully crafted bath bombs

Beautifully crafted bath bombs. They smell amazing and look awesome during effervescence. Would throughly recommend, they're just brilliant. So many designs to choose from. I'm a life long customer now.

December 3, 2021
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Reply from The Beauty Vault

Thank you so much, Paula! 🥰🖤

Rated 5 out of 5 stars

Great stuff!

Best place to get eyeshadow pigments, Concrete Minerals is my fave brand and nowhere else in the UK seems to stock it!

Variety of other beauty stuff is great as well, my go-to place for quality vegan and cruelty-free beauty from smaller brands

Timely delivery and great customer service, no notes

November 19, 2021
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Reply from The Beauty Vault

Thank you so much, Elis! 🥰🖤

Rated 5 out of 5 stars

My order arrived very promptly

My order arrived very promptly - in fact it was packaged and sent out on the same day as I placed it! The makeup arrived safely and looks great - it's a gift for a friend so I haven't tried it myself but she has been very happy with The Beauty Vault's products in the past

November 6, 2021
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Reply from The Beauty Vault

Thank you so much, Melissa! 🥰

Rated 5 out of 5 stars

Great products

Great products, really lovely customer service too. Really happy with the cup and the wax melts smell divine.

November 2, 2021
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Reply from The Beauty Vault

Thank you so much, Kelly! 🖤

Rated 5 out of 5 stars

Fantastic products

Fantastic products, lip gloss lasted for ages and the nail polish is still on my fingers nails five days after I applied it and it is only just starting to chip off.

October 19, 2021
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Reply from The Beauty Vault

Thank you so much, Debbie! 🖤

Rated 5 out of 5 stars

Amazing

Excellent from start to finish. Fab prices quick shipping and amazing products. Highly recommended.

October 7, 2021
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Reply from The Beauty Vault

Thank you so much, Katy! 🥰

Rated 5 out of 5 stars

Great first experience!

I bought some Radioactive Unicorn polishes on recommendation from a friend - they turned up quickly, with a little free gift that was a lovely surprise! Very happy with my new polishes (they're stunning), and will definitely use them again. I've already referred them to another one of my friends, so that goes to show how good they are.

September 3, 2021
Unprompted review
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Reply from The Beauty Vault

Thank you so much, Olive! 🖤

Rated 5 out of 5 stars

Perfect!

Always bought bath bombs from lush before but for the same price, more options, more detail and beauty, strong scents and beautiful baths, with a free tea light candle, I’ll never go back, my absolute favorite place to shop!

September 2, 2021
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Reply from The Beauty Vault

This is so lovely! Thank you so much, Hannah 🥰🖤

Rated 5 out of 5 stars

Great products

I love the products smell lovely, always packaged well always treat myself to a mixed selection of bathbombs.

September 1, 2021
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Reply from The Beauty Vault

Thank you so much, Mandy! 🖤

Rated 5 out of 5 stars

Fab little find

Fab little find. Beautiful item's, the bath bombs smell divine, super speedy delivery. Will be purchasing again soon. Thank you

August 26, 2021
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Reply from The Beauty Vault

Thank you so much, Angela! 🖤

Rated 4 out of 5 stars

Great products

Great products, just delivery took a little longer than I expected

August 18, 2021
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Reply from The Beauty Vault

Thank you so much! 🥰
Your order was dispatched in under 24 hours. Unfortunately, we are at the mercy of courier delays during the pandemic, so we can only apologise for the delay in getting to you 🖤 Hopefully it’s not put you off ordering again in the future!

Rated 5 out of 5 stars

Great retailer

Great retailer. Delivered as expected and good prices on a brand that’s not that easy to find in the uk.

August 12, 2021
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Reply from The Beauty Vault

Thank you so much, Sharon! 🥰

Rated 5 out of 5 stars

Ordered the hocus pocus bath bombs

Ordered the hocus pocus bath bombs, they arrived really quickly and in great condition totally larger than I expected haven't used them yet they are too pretty to be used but they smell amazing

August 9, 2021
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Reply from The Beauty Vault

Thank you so much, Joanne! 🖤

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