Bespoke Foil Company Reviews 

72
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful and high-quality keepsake products, describing them as stunning and perfect for cherishing memories. The staff is frequently highlighted for being friendly, helpful, and professional, ensuring excellent communication throughout the process. The easy, mess-free print process and options to preview and customize items contribute to a seamless overall experience. Many consumers expressed delight, often becoming repeat customers due to consistent quality and exceptional service, valuing these items as treasured possessions.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the quality of prints and frames as... See more

Quality

Consumers find quality to be positive, with many reviewers describing the print and frame quality as... See more

Staff

Clients share positive opinions on staff, consistently praising the team's excellent communication and... See more

Service

People report positive experiences with the service, highlighting its excellence and the smooth,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease and quickness of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ashley made me 3 foil hand prints of my mum for myself my sister and my dad of my mum's handprint, we sadly lost my mum last month and this has been truly beautiful keepsake for our family. Turned out... See more

Company replied

Rated 5 out of 5 stars

We couldn’t be happier with our bespoke keepsake marking the birth of our son. This is the second time we’ve ordered from Bespoke Foil Company—one for each of our boys—and their work has been exceptio... See more

Company replied

Rated 5 out of 5 stars

Really good communication with Ashley and lovely preview image sent to check everything was just as we wanted it before it was printed. Additional option of ordering further prints was very helpful. S... See more

Company replied

Rated 5 out of 5 stars

Very happy with our print/ frame- outstanding quality and mess-free to produce! Slight adjustment needed with our order once it had arrived, but this was resolved the same day and replacements were se... See more

Company replied


Company details

  1. Gift Shop

Written by the company

Hi there, we are Ashley and Ryan - co-founders of The Bespoke Foil Company, wife and husband, and most importantly, proud parents to our two boys, Tommy and Teddy. What started in our back bedroom in 2017 has grown into something we never imagined. Today, we're honoured to help thousands of families preserve the fleeting magic of those early days, one tiny handprint at a time. Like so many small businesses, we started with just a handful of ideas and a determination to create something meaningful. We had no grand plan - just a belief that memories deserved to be preserved in a way that felt as special as the moments themselves. From our humble back bedroom beginnings to our house extension, then to our first proper office space in 2021, and now preparing for an even more beautiful workspace - every step has been driven by one thing: our passion for helping families capture precious moments. In those early days, we tried everything - hundreds of different templates and countless designs. But as time went on, something became crystal clear: our Foil Hand and Footprint Kits weren't just our best-selling products - they were our passion. There was something deeply moving about helping parents freeze those tiny details in time. The delicate curves of a newborn's palm, the perfect little toes that would soon be running around the house. So in 2025, we made a bold decision: we would focus entirely on what we love most. No more spreading ourselves thin - instead, we'd pour all our energy into perfecting the art of preserving those precious first touches. This isn't just about building a business - it's about building connections. Connection to the moments that matter most. Connection to the families who invite us into their stories. Connection to the belief that some things are simply too precious to let slip away. Every kit we send out carries a piece of our hearts with it. Every handprint we transform into art represents another family's love story. Every satisfied customer reminds us why we started this journey in the first place. Today, The Bespoke Foil Company is more than a business - it's a family legacy. It's proof that the smallest moments can grow into the most meaningful work. We're no longer just Ashley and Ryan from the back bedroom. We're the custodians of thousands of precious memories, the guardians of fleeting moments, and the proud creators of keepsakes that will outlast us all. But at our core, we're still the same two people who fell in love with the idea of freezing time - just for a moment, just long enough to remember how small those hands once were, and how big the love felt when we held them.

Capture the moment. Keep it forever.

Foil Hand & Footprint Kits

Foil Hand & Footprint Kits
There’s something truly magical about your baby’s tiny hands and feet. Our Foil Hand & Footprint Kit helps you hold onto that fleeting moment in a way that’s both beautifully simple and deeply meaningful.

Contact info

4.9

Excellent

TrustScore 5 out of 5

72 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(72)

61 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful prints to capture a wonderful memory!

I ordered a print for my first born in 2022 and loved it so much. When my second was born this year, I knew I would order again! There was a small issue with our second print this year but Ashley was so helpful and sent us out a new one straight away which I was really pleased with. Their customer service is fantastic and the quality of the products is brilliant. I really recommend them as a gift or for yourself :)

August 13, 2025
Unprompted review
Bespoke Foil Company logo

Reply from Bespoke Foil Company

Thank you so much for your review Alexandra, I'm so pleased we we're able to help resolve the issue with your extra print. Enjoy your beautiful keepsakes!

Rated 5 out of 5 stars

Baby Footprints

We ordered 3 prints and are very pleased with the results. We have twins and ordered a print for ourselves with the babies foot prints and 2 additional prints for the grandparents. All prints were delivered exactly how we had requested them and we’re ecstatic with the results. Thank you

July 31, 2025
Unprompted review
Bespoke Foil Company logo

Reply from Bespoke Foil Company

Thank you Ryan! We're so pleased everything went smoothly for you and that you're happy with the results. Thank you for choosing us for such a special memory. I hope the grandparents loved the extra copies you ordered and that they treasure for years to come! :D

Rated 5 out of 5 stars

Just baby hands…but very special

Although I’m sure everyone’s baby hands and feet are similar. What a beautiful product they provide. We went for rose gold with white frame which looks fabulous! Everyone comments how nice it looks! Thank you

August 11, 2025
Unprompted review
Bespoke Foil Company logo

Reply from Bespoke Foil Company

Thank you for taking the time to leave such a kind review! We're so glad you were happy with everything. We hope you treasure your keepsake for many years to come ❤️

Rated 5 out of 5 stars

Had my beautiful keepsake made after…

Had my beautiful keepsake made after Ashley attended a baby class I go to.
I am really pleased with the hand and footprint we had made. Great value for money and mess free ❤️
Would highly recommend x

July 8, 2025
Unprompted review
Bespoke Foil Company logo

Reply from Bespoke Foil Company

Thank you so much for your review Clare, it was lovely to meet you at the baby class ❤️

Rated 5 out of 5 stars

Perfect Commemorations for Our Sons’ Births

We couldn’t be happier with our bespoke keepsake marking the birth of our son. This is the second time we’ve ordered from Bespoke Foil Company—one for each of our boys—and their work has been exceptional every time. Communication was prompt and friendly, turnaround time impressively quick, and the quality of the finished product outstanding. Highly recommended.

October 1, 2024
Unprompted review
Bespoke Foil Company logo

Reply from Bespoke Foil Company

Thank you for such a lovely review Robert! We're so glad our customer service made you feel looked after - our personal touch is incredibly important to us as a family business. We hope your keepsake has found the perfect spot in your home alongside your older boys prints!

Rated 5 out of 5 stars

Thankyou!

I met Ashley at one of my baby classes and she made the most beautiful keepsakes! I now have my sons footprint on my keys and a beautiful print - treasured item forever! Thank you so much :)

May 27, 2025
Unprompted review
Bespoke Foil Company logo

Reply from Bespoke Foil Company

Thank you so much Rosie, it was lovely to meet you. I hope you are loving your keepsake ❤️

Rated 5 out of 5 stars

Excellent experience

Excellent experience! Amazing quality foiled prints and such a lovely keepsake to have. Excellent communication and print arrived quickly! Absolutely recommend.

July 11, 2025
Unprompted review
Bespoke Foil Company logo

Reply from Bespoke Foil Company

Thank you, Rachel! I'm so happy you found the quality to be great! We're so pleased you experienced that personal touch we strive for with every single customer ❤️

Rated 5 out of 5 stars

Great keepsake

Great customer service and communication. Lovely high quality foiled prints, a great keep sake.

July 25, 2025
Unprompted review
Bespoke Foil Company logo

Reply from Bespoke Foil Company

Thank you, Anon! I'm happy to hear the quality and service was great! We're pleased you felt that personal attention we love giving to every customer ❤️

Rated 5 out of 5 stars

Excellent service

Excellent service, really friendly and helpful - managed to get the product finished in a very short time frame as travelling out of the country which was much appreciated! Great communication and fantastic quality. excellent at completing the prints themselves quickly and effectively with an 11 month old which is impressive

July 7, 2025
Unprompted review
Bespoke Foil Company logo

Reply from Bespoke Foil Company

Thank you! We're absolutely thrilled that your keepsake turned out perfectly ❤️

Rated 5 out of 5 stars

Excellent product quality

Great customer service. Quick turn around and postage. Excellent product quality. Excellent communication with customers. 100% will use again.

April 8, 2025
Unprompted review
Bespoke Foil Company logo

Reply from Bespoke Foil Company

Ben, thank you so much for taking the time to leave such a lovely review! It absolutely makes our day to hear that you had such a positive experience with us. We're so grateful you chose us to help capture those precious little moments for your little one ❤️

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look