The Bespoke Framer Reviews 64

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Anthony & Kerry had the responsibility of framing 8 Nick Mason & Pink Floyd signed posters and photographs, all limited editions. They carefully talked me through all my options regarding mounting b... See more

Company replied

Rated 5 out of 5 stars

We specifically wanted to use a local company and were delighted to find a framers almost on our doorstep! Even better was the service we received in deciding how best to reframe a much loved print. W... See more

Company replied

Rated 5 out of 5 stars

A first class fantastic friendly and professional service!!! I wanted to get a football shirt framed for my husband as a birthday surprise. Antony talked me through the whole process and how best to... See more

Company replied

Rated 5 out of 5 stars

I was extremely satisfied with the framing of two pictures. Staff were very patient whilst I was deciding on the frames and gave valuable advice without any ‘hard sell’. Their meticulous attentio... See more

Company replied

Company details

  1. Picture Frame Shop

Written by the company

With a wealth of experience framing a great variety of art, and memorabilia. Our aim is to deliver an exceptional service, providing our customers with the perfect finished frame.


Contact info

4.9

Excellent

TrustScore 5 out of 5

64 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

3 Frames

Great customer service and prepared to spend quite a bit of time with me whilst I deliberated on my choice of frames. Very happy with the end result. My friend recommended me to the Bespoke Framer and I in turn would recommend them too.

November 20, 2021
Unprompted review
The Bespoke Framer logo

Reply from The Bespoke Framer

Thank you Jennifer for your kind review, take care.

Rated 5 out of 5 stars

Highly recommend

Have been using The Bespoke Framer for a few years now. As always, they take plenty of time to help take you through frames, mounts, glass etc. Have had various items framed and all have been very professionally done.

November 18, 2021
Unprompted review
The Bespoke Framer logo

Reply from The Bespoke Framer

Thank you Lisa for your kind review. Take care.

Rated 5 out of 5 stars

Excellent service

We have used The Bespoke Framer a couple of times. The last job was a challenge for me, however Anthony and Kerry were extremely patient and helpful. When the supplies were delayed (at no fault to them), I was regularly kept up to date with progress. I will definitely use their expertise again. Thank you.

October 14, 2021
Unprompted review
The Bespoke Framer logo

Reply from The Bespoke Framer

Thank you for your kind review and patience during the delay. Best Wishes Anthony & Kerry

Rated 5 out of 5 stars

Excellent service

I was extremely satisfied with the framing of two pictures. Staff were very patient whilst I was deciding on the frames and gave valuable advice without any ‘hard sell’.

Their meticulous attention to detail and pride in their work gave first class results in the finished products.

I have now left a third item for framing and I’m sure the result will be top notch.

October 7, 2021
Unprompted review
The Bespoke Framer logo

Reply from The Bespoke Framer

Thank you for your kind review

Rated 5 out of 5 stars

Wonderful service

Wonderful service, very happy.

September 19, 2021
Unprompted review
The Bespoke Framer logo

Reply from The Bespoke Framer

Thank you for your kind review

Rated 5 out of 5 stars

Excellent service and advice

Excellent service and advice. Used them for the first time and will not be the last time either.

Will be recommending to family and friends.

Thank you

September 18, 2021
Unprompted review
The Bespoke Framer logo

Reply from The Bespoke Framer

Thank you for your kind review.

Rated 5 out of 5 stars

Best kept framing secret in Bexley

Over the past few months we have had 100 year old pictures, valuable posters and more common items framed here, they have always and I mean always been so professional, the work is at a standard way beyond the price you will pay, I would recommend them without hesitation.

September 16, 2021
Unprompted review
The Bespoke Framer logo

Reply from The Bespoke Framer

Thank you for your kind review.

Rated 5 out of 5 stars

Truly Bespoke

Could not of gone to a better framer. This is the third time I have asked Antony to commission work for me. He and his team make the impossible possible. Attention to detail is A1. Totally recommend The Bespoke Framer. Steve, Barnehurst.

August 30, 2021
Unprompted review
The Bespoke Framer logo

Reply from The Bespoke Framer

Thank you Steve for your kind review, its always a pleasure to frame your items.

Rated 5 out of 5 stars

Exceptional Quality and Service

A welcoming and helpful team who are willing to spend time explaining all framing options available.
Nothing is too much trouble and highly recommended.

August 4, 2021
Unprompted review
The Bespoke Framer logo

Reply from The Bespoke Framer

Thank you for your kind review Richard, it was a pleasure to frame for you.

Rated 5 out of 5 stars

Great product, great service. Very happy!

I had 3 bespoke frames made as wedding presents for my parents and grandparents. They were exactly what I wanted and were built incredibly neatly and in a timely manner. 100% would recommend! Thanks

July 25, 2021
Unprompted review
The Bespoke Framer logo

Reply from The Bespoke Framer

Thank you for your kind review George, I hope the grandparents loved their thoughtful gifts. Good luck with the wedding and best of luck for the future.

Rated 5 out of 5 stars

Brilliant

Brilliant, friendly, superb service

July 10, 2021
Unprompted review
The Bespoke Framer logo

Reply from The Bespoke Framer

Thank you Simone for your review

Rated 5 out of 5 stars

Beautiful frames

Beautiful frames which added so much value to our photos. Expensive but the final product was worth paying for. We also got very good advice from the professionals in the shop.

June 24, 2021
Unprompted review
The Bespoke Framer logo

Reply from The Bespoke Framer

Thank you Angelica for your kind review, we are pleased you like the finished product.

Rated 5 out of 5 stars

Absolutely superb Framers

I first went to The Bespoke Framers in Bexley just before lockdown and was so impressed with their knowledge, advice and professionalism.
I then returned recently and had two prints framed and really couldn’t be happier and they’re so friendly and helpful .I couldn’t praise them enough or recommend them more highly, and my art work looks amazing.

June 11, 2021
Unprompted review
The Bespoke Framer logo

Reply from The Bespoke Framer

Thank you for your kind review, we are glad you like the finished framed prints.

Rated 5 out of 5 stars

Fantastic job as usual

Fantastic job as usual. Really helpful with suggestions and advice. Will definitely come back again

May 31, 2021
Unprompted review
The Bespoke Framer logo

Reply from The Bespoke Framer

Thank you for your kind review

Rated 5 out of 5 stars

Thank you Anthony!

Thank you Anthony!
Best frame and service ever
Thank you for getting my son birthday present in time
All the best
Rei

May 29, 2021
Unprompted review
The Bespoke Framer logo

Reply from The Bespoke Framer

Thank you for your kind review. Glad your son liked his gift.

Rated 5 out of 5 stars

They did a lovely job of framing my…

They did a lovely job of framing my pictures and suggested what mounts and frames would work best to compliment the art. Would use again and would recommend to others.

May 17, 2021
Unprompted review
The Bespoke Framer logo

Reply from The Bespoke Framer

Thank you for taking the time to leave us such a kind review. It was a pleasure to frame your art pieces.

Rated 5 out of 5 stars

Fantastic personal service as I had two…

Fantastic personal service as I had two pictures framed that have been beautifully done. I highly recommend this company and would definitely use them again.
Brilliant!

May 17, 2021
Unprompted review
The Bespoke Framer logo

Reply from The Bespoke Framer

Thank you Billy for your kind review. We're glad you like the finished frames

Rated 5 out of 5 stars

Thoroughly recommended

I have used the Bespoke Framer twice and had 3 prints framed. Their work on both occasions has been excellent. Helpful in helping to decide on the best mount and frame, a quick turn around time and I was so pleased with the quality of their work. I would definitely recommend them. A professional service.

May 17, 2021
Unprompted review
The Bespoke Framer logo

Reply from The Bespoke Framer

Thank you for your kind review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look