XLCR Vehicle Leasing (thebestcardeals.co.uk) Reviews 

1,056
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 213 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated team of representatives for being professional, highly responsive, and consistently finding the absolute best vehicle lease deals. Many people note that the entire procurement process runs smoothly, remaining extremely efficient and easily adaptable to busy personal schedules from start to finish. Consumers always genuinely appreciate receiving clear guidance and friendly support when discussing various vehicle options and navigating through necessary paperwork. Some reviewers were not happy with the post-sale experience, mentioning that customer service could sometimes become quite poor specifically when managing lease endings.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, praising representatives for providing clear advice,... See more

Service

Clients share positive opinions on service, frequently highlighting a seamless and attentive experience from... See more

Customer service

Customers had positive experiences with customer service, consistently praising the quick communication,... See more

Response time

Users describe satisfaction with response time, highlighting that queries are answered quickly and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting an overall faultless and easy process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used XLCR for leasing for years now, we are on our 7th car lease! We receive excellent service every time, with very good communication. Would highly recommend, as we wouldn’t use anyone else.... See more

Company replied

Rated 5 out of 5 stars

XLCR is our 'go to' for vehicle leasing every time. The best prices coupled with the best service makes the whole experience totally painless from start to finish. Staff are incredible (Shaun / Emily... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience dealing with XLCR and Dan Farrow. Honest approach to sales that has led to us procuring our 5th vehicle within a year with them. Dan kept us up to date throughout the proc... See more

Company replied

Rated 5 out of 5 stars

I have just ordered another van through Alex and once again the service has been second to none. I think this really speaks for itself as this is now our 26th vehicle through the company, and every si... See more

Company replied


Company details

  1. Car Leasing Service
  2. also in
  3. Leasing Service
  4. Motor Vehicle Dealer
  5. Van Rental Agency

About XLCR Vehicle Leasing (thebestcardeals.co.uk)

Written by the company

XLCR Vehicle Leasing is home of the UK's best car and van lease deals. Delivering first-class customer service since 2000. VISIT OUR WEBSITE

Why choose XLCR?

Access specialist lenders & discounts

One of the longest-standing independent vehicle leasing brokers, we have approved-agent access to leading banks and finance lenders plus strong relationships with the major UK vehicle dealer networks. As a result, we receive the biggest discounts on new cars and vans - giving you access to the best car leasing or contract hire deal on the market.

Expert advice tailored to you

Our team offers a completely tailored service to every customer. We'll always ask the right questions to find the best fit for you. Most contracts last 2-4 years and we make sure to look after you for the duration.

Any make, any model

If you're comparing different makes and models you can end up speaking to numerous different salespeople across a number of companies and dealerships. XLCR will do all the groundwork for you. We have no brand allegiances. You'll have one expert, impartial point of contact throughout, saving you time and hassle.



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Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 80% of negative reviews

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4.9

All reviews

(1,056)

211 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Service 10/10

Fantastic experience dealing with XLCR and Dan Farrow.
Honest approach to sales that has led to us procuring our 5th vehicle within a year with them.

Dan kept us up to date throughout the process, never moving the goal posts, XLCR's relaxed approach to sales along with prompt updates aligns with our busy schedule.
Making procuring vehicles easy as you know, they have your best interests at heart rather than a quick sale.

We would highly recommend both XLCR and Dan Farrow.

March 26, 2026
XLCR Vehicle Leasing (thebestcardeals.co.uk) logo

Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

Dan will be thrilled to read your wonderful review, and we can't thank you enough for your continued loyalty. Having you come back vehicle after vehicle because of such a positive sales process is what makes what we do so rewarding.

Thanks,
The XLCR Team

Rated 5 out of 5 stars

On the ball at all times no muddles or…

On the ball at all times no muddles or missing info good to work with an efficient organization

March 25, 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

Your feedback is greatly appreciated, and we're so glad we could exceed your expectations.

Thanks,
The XLCR Team

Rated 5 out of 5 stars

As always excellent service

As always excellent service

March 16, 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

Hearing that you're satisfied with our service is the best reward we could ask for!

Thanks,
The XLCR Team

Rated 5 out of 5 stars

great comms with Danny

great comms with Danny. highly recommend.

March 20, 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

Danny will be thrilled to know he made such a positive impact on your experience through clear communication. Thank you for recommending us so highly!

Thanks,
The XLCR Team

Rated 5 out of 5 stars

Really friendly guys dealt with quickly…

Really friendly guys dealt with quickly and all in short phone calls and messages, never took up to much of my time, great company to deal with so far

March 18, 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

Thanks for for the kind words, we're glad that you have appreciated our blend of being efficient whilst at the same time informative with our communications to our customers.

Thanks,
The XLCR Team

Rated 5 out of 5 stars

Excellent service.

Excellent service.
Shaye prepared excellent and relevant car proposals for me on request and was happy to answer all my questions.

March 18, 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

We're so glad Shaye could provide you with excellent service with relevant proposals. He'll be delighted to hear your positive feedback!

Thanks,
The XLCR Team

Rated 5 out of 5 stars

They were always on hand every step of…

They were always on hand every step of the way in everything they did.
Very professional company especially Harry

March 17, 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

We're delighted that Harry took such good care of you. He's a valued member of our team, and your praise truly makes his day.

Thanks,
The XLCR Team

Rated 5 out of 5 stars

XLCR is our 'go to' for vehicle leasing…

XLCR is our 'go to' for vehicle leasing every time. The best prices coupled with the best service makes the whole experience totally painless from start to finish. Staff are incredible (Shaun / Emily /Kacey ) being on hand to answer any questions in an efficient and friendly manner. One word - faultless.

March 17, 2026
Unprompted review
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

Thank you for highlighting Shaun and the rest of the team's dedication and for being such a loyal customer. We're honoured that you trust us enough to come back every time for your vehicle leasing.

Thanks,
The XLCR Team

Rated 5 out of 5 stars

I had a great experience working with Connor Sims - XLCR

I had a great experience working with Connor Sims. He was incredibly helpful throughout the entire process and went above and beyond to source the car I wanted. He responded quickly, handled everything efficiently and most importantly, got the job done at a very good price. I would definitely recommend Connor to anyone working with this company!

March 10, 2026
Unprompted review
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

Connor takes great pride in helping our customers, so your glowing review means the world to him. Thank you for acknowledging his dedication and professionalism.

Thanks,
The XLCR Team

Rated 5 out of 5 stars

NEW MERCEDES

Excellent service from Daniel Farrow again have used his service for many years and would definetly recommend

March 5, 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

It's always a pleasure to serve you, and we're thrilled Dan could make your experience excellent once again. Your decision to return year after year means everything to us. We hope you enjoy your new Mercedes!

Thanks,
The XLCR Team

Rated 5 out of 5 stars

Connor was amazing throughout the whole…

Connor was amazing throughout the whole process of me choosing my new vehicle I can’t recommend him enough his brilliant in his role snd to the company

February 19, 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

Connor will be thrilled to know he made such a positive impact on your experience. Thank you for taking the time to recognize his efforts!

Thanks,
The XLCR Team

Rated 5 out of 5 stars

Jason amazing and helpful as always…

Jason amazing and helpful as always must be 10 vehicles with him

February 18, 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

It's fantastic to hear that Jason made your experience a positive one again. We're incredibly grateful for customers like you who return year after year!

Thanks,
The XLCR Team

Rated 5 out of 5 stars

Danny was first class!!

February 25, 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

Daniel will be over the moon to read your kind words. We're so pleased he could make your experience a positive one!

Thanks,
The XLCR Team

Rated 5 out of 5 stars

repeat business with jordan process…

repeat business with jordan process easy to follow

February 25, 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

We're glad to hear Jordan has continued to provide a fantastic service that has kept you coming back to us!

Thanks,
The XLCR Team

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always

February 25, 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

We're delighted we could meet your expectations and appreciate you choosing us!

Thanks,
The XLCR Team

Rated 5 out of 5 stars

faultless service

I have had every one of my cars for the past 20 years from XLCR and I wouldn’t go anywhere else.
The customer care service is seamless, efficient and extremely courteous from beginning to end.
I dealt with Conor Sims on this occasion who was very attentive and helpful, he found me an extremely great deal and was there to greet me today when I picked up my new car.
I wouldn’t hesitate in recommending this company to anyone.
Carry on the great work!

February 26, 2026
Unprompted review
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

It's always a pleasure to serve you, and we're thrilled Connor could make your experience excellent this time round! Your decision to return year after year means everything to us.

Thanks,
The XLCR Team

Rated 5 out of 5 stars

Great communication

Great communication, easy to deal with. Kira was great

January 26, 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

Thank you so much for taking the time to share your feedback, it truly means the world to Kira and the rest of the XLCR team.

Thanks,
The XLCR Team

Rated 5 out of 5 stars

Very easy going company with fully…

Very easy going company with fully trained staff. Shaun, one more time could delivery a very good customer service.

February 23, 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

We really appreciate you taking the time to share your positive experience with Shaun and the team here at XLCR. Your feedback helps us continue to improve and deliver our very good customer service.

Thanks,
The XLCR Team

Rated 5 out of 5 stars

Fantastic service as always

Fantastic service as always, very easy process from start to finish, nothing to much trouble for Mark, multiple options discussed, Mark never pressured and was always on hand to ensure we had the best deal that suited ourselves, we have had many vehicles now and have always returned to XLCR and direct to Mark, credit to the company.

February 20, 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

Mark takes great pride in helping our customers, so your positive review noting his attentiveness to getting you a personalised deal means the world to him. Thank you for acknowledging his dedication and professionalism.

Thanks,
The XLCR Team

Rated 5 out of 5 stars

Called me straight away

Called me straight away, and representative was very Knowledgable, talked me (a newby to lease hire, and the electric vehicles, and worried about range anxiety) through all my queries.

February 20, 2026
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Reply from XLCR Vehicle Leasing (thebestcardeals.co.uk)

Everyone is new to lease hire at some point in their lives, so we're incredibly glad your first experience was with us and we managed to answer any of your concerns! Range anxiety is common with many of our customers when switching to EVs, but increasingly dispelled as technology improves with each new model and ranges increase, as I'm sure our team talked through with you!

Thanks,
The XLCR Team

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