The Big Shoot - Clay Pigeon Shooting Reviews 429

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and instructors for their exceptional knowledge, patience, and friendly demeanor, which greatly enhanced their experience. Many found the user experience to be excellent, noting clear instructions and a smooth booking process. The locations were also frequently highlighted as positive aspects. However, some customers encountered issues with the booking system, specifically with email confirmations not being sent or payments being debited without a confirmed booking. A few also mentioned that the directions to certain locations were inaccurate, and one reviewer felt the shooting session was rushed and lacked variety.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their welcoming, friendly, and... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers highlight the... See more

Instructions

People report positive experiences with instructions. Customers consistently praise the instructors for being... See more

Booking process

Clients share positive opinions on the booking process, highlighting its ease and simplicity. Many reviewers... See more

Location

Customers had positive experiences with location. Many reviewers praised the venues, describing them as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Located on the private Elveden Estate owned by the Guinness family, we learned a bit of history about the estate and had an excellent shoot. All equipment provided, very safe, and with a variety of di... See more

Rated 5 out of 5 stars

Fantastic instructor on site, very friendly with tea or coffee supplied if required. The site was well laid out before I arrived, and instruction was just great which helped make it a very enjoyable... See more

Rated 5 out of 5 stars

Easy to book and deal with, instructor made us feel very welcome as beginers and really went into depth with instruction. He had a great charactor and was extremely patient! Will definetley be back a... See more

Rated 5 out of 5 stars

Clay shooting at Cluny Clays Fife was amazing! Sarah was an excellent instructor and my son and I had the best experience and will definitely be back! Thank you Cluny Clays for hosting and The Big Sho... See more


Company details

Information provided by various external sources

The Big Shoot is the UK and Ireland's largest Clay Pigeon Shooting Network, prices from £27.99. We have 153 Clay Pigeon Shooting Venue's covering the UK and Ireland.


Contact info

4.9

Excellent

TrustScore 5 out of 5

429 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great experience and excellent customer service

We booked the event at Knaresborough. We had a lot of fun, great experience and the instructor Mark, who showed us around was so friendly and professional. Easy to book on the website and we were sent information before the event so we knew what to expect. Will definitely be back!

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Would definitely go again. Loved every minute of it. Very welcoming atmosphere and all staff and instructors made you feel welcome.

May 9, 2026
Unprompted review
Rated 1 out of 5 stars

Unfortunately

Unfortunately, booking system did not work in the email system was not sending emails. When I finally spoke to someone they advised they could not fulfil the booking on that day but would try another location. They advised they would not take payment until they confirmed new location was booked book but still debited our account. Then advised the new location could not take our booking and they have still taken payment.

May 9, 2026
Unprompted review
The Big Shoot - Clay Pigeon Shooting logo

Reply from The Big Shoot - Clay Pigeon Shooting

We are sorry to hear that you were disappointed with your experience. Having reviewed the booking history, your request came through on the 8th May and shortly afterwards a response was sent to advise that the spaces for your selected date and time had unfortunately just been filled at your chosen location. An alternative date was offered, however as this was not suitable, our team also checked the next closest location for the same date, which unfortunately could not facilitate the booking either.

To clarify the payment side, no payment is actually captured until a booking is confirmed and reserved with the activity location. During the confirmation process, banks will often place a temporary authorisation or “ring-fence” on the funds under the company name. Although this can appear within the account, the funds themselves have not actually left the account unless the booking is confirmed. Once the booking request was cancelled, the authorisation was no longer required and the bank will automatically remove the pending reservation when their systems update.

If you would like us to investigate anything further or provide any additional information, please contact customer@activityhq.com and our customer service team will be happy to help further.

Rated 5 out of 5 stars

Fantastic instructor on site

Fantastic instructor on site, very friendly with tea or coffee supplied if required. The site was well laid out before I arrived, and instruction was just great which helped make it a very enjoyable experience.
Health and safety was followed at all times.
I would recommend this company.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

The whole day was brilliant

The whole day was brilliant, our third visit, Kevin the instructor was great and made us all feel at ease, which led to some great shooting, will definitely go back for more .
Thank you to the whole team

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

Best experience ever shooting

Best experience ever shooting. Nigel simply the best instructor. He is all about technique for muscle memory. And destroying the clays of course. Informative, patient, humorous, technical, honest. Could go on but your probably bored. So Try it! And ask for Nigel.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Very easy booked in

Very easy booked in, very well laid out shop, good cafe. Very good shoot layout, really enjoyed the morning with Mike the instructor. Thank you.

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Done the clay shooting and then the…

Done the clay shooting and then the quad biking. If I could give the instructors 10 stars out of 10, I would. We had David for the clay shooting and Aaron for the quad biking. David great man. Went with my partner who was a little nervous at first but soon found her aim, she’s now looking on joining the SAS. Would highly recommend it!

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely awesome!

Absolutely awesome!! We came today as a 60th birthday experience for Angie. Alicia is a lovely lady, very knowledgeable and an excellent instructor. Both Angie and I managed to hit some clays and the experience far exceeded our expectations. Highly recommended and we will be back :).

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent fun experience

Very friendly, knowledgeable instructor who put us at ease whilst maintaining strict health and safety protocols. It was easy to book online and we found the site with no difficulties. It is accessible to a point... if you wish to take part you need to be able to negotiate a small slope or climb approx 8 steps. I can walk small distances but used my wheelchair when on the range. The instructor was very knowledgeable and patient. It was a really great day out and one which we all want to do again soon. We were also blessed with a beautiful crisp February day's weather with no rain at all. Can't wait to go back but I want more shots.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Five stars isn’t enough Chris the…

Five stars isn’t enough Chris the instructor was absolutely brilliant very professional and first class instruction the whole experience was amazing would highly recommend you to anyone wanting to try Clay shooting.

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

Had a brilliant time

Had a brilliant time. Can't wait to go again. Instructor was a really nice chap with a great sense of humour. Will be taking a few more friends next time for sure 👌👍

February 1, 2026
Unprompted review

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