The Bike Store Online Reviews 

7
TrustScore 3.5 out of 5

3.7

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Company details

  1. Bicycle Store

Written by the company

The Bike Store Online offers a wide range of bikes & cycling accessories for sale across the UK & has partnered with multiple brands such as ADO & HIMO ebikes to offer quality products at affordable prices.


Contact info

3.7

Average

TrustScore 3.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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3.7

All reviews

(7)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

I ordered a bicycle for my sons birthday and when it arrived it had a bent rear disk.
Having contacted customer services they promptly sent out a replacement disk and displayed great communication from start to finish.
The bike is great and I’d highly recommend this company.

October 10, 2024
Unprompted review
Rated 1 out of 5 stars

Very bad service

Very bad service, takes very long to reply to messages.bike is very bad quality

December 18, 2023
Unprompted review
Rated 5 out of 5 stars

Michael is the man!

Service was amazing from start to finish and got a great deal on ado bike.. Would recommend... Best company I have used yet

September 4, 2022
Unprompted review
Rated 5 out of 5 stars

Just got an electric bike

Just got an electric bike. Brilliant!
Really good build quality and excellent service. Using it to get to work and can probably get rid of my car so save me a fortune!

March 7, 2022
Unprompted review
Rated 5 out of 5 stars

All good

Thanks. Great delivery and good communication. My fold-up Bike has made commuting on the train so much easier. Recommended.

March 7, 2022
Unprompted review
The Bike Store Online logo

Reply from The Bike Store Online

Hi Lucille, thank you for your review and we are glad you're loving the bike.

Rated 5 out of 5 stars

Great service

Great service. Love my new bike. Will recommend to friends and family. Thanks

March 7, 2022
Unprompted review
The Bike Store Online logo

Reply from The Bike Store Online

Thank you, we really appreciate your feedback.

Rated 5 out of 5 stars

Great customer service

Highly professional service from first conversation through to delivery I highly recommend

March 7, 2022
Unprompted review
The Bike Store Online logo

Reply from The Bike Store Online

Hi Lorraine, we are glad you had a great experience with us and are so happy you are enjoying your new bike.

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