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Home of the Great British Bird Box
Church Lane, TN24 9DG, Ashford, United Kingdom
4.2
20 reviews
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Extremely well made and a perfect design to deter foxes. I had a hedgehog visit it the first night I put the house out into our garden and every night since. Very quick delivery too. Thank you very much.
I’m so annoyed, the food took ages I got feed up and complained the worst part is I got dihreah after eating the food
Reply from The Birdbox Company
Dear Harvinder,
Many thanks for giving The Bird Box Company a review on Trustpilot.
Unfortunately, I think you have the wrong company as I make Bird boxes, Owl boxes, Hedgehog homes and boxes for for domestic animals, I do not make or sell food.
I am so sorry that you are poorly, I hope you recover well and you feel better soon.
Kind regards,
Steve Ottewill.
The Birdbox Company.com
We ordered 5 different nesting boxes. The order was processed very promptly and the boxes look amazing. They are sturdy and well made. Not only will they provide de luxe accommodation for a variety of birds, they are a decorative feature in the garden. The packs of wild flower seeds with the boxes is also a lovely touch, emphasising that the company has genuine green credentials. We could not be more pleased.
Reply from The Birdbox Company
Hi Sarah,
Thank you for your review, I am so pleased you are happy with the boxes I made.
It was a pleasure working with you and putting up the boxes in your garden.
I look forward to seeing what birds arrive and nest in the boxes, keep me informed and send in some photo's if you can for our Instagram and Facebook.
Kind regards, Steve.
Reply from The Birdbox Company
Hi David,
Thank you for your order, I am delighted you like the Sparrow box and the great way it is made.
If you can send in some pictures that would be lovely as I am assembling an archive of the locations my boxes are in.
Kind regards, Steve.
Fantastic built nest box bit like my Lexus car! And excellent delivery highly recommend this company super!
Reply from The Birdbox Company
Dear Mr Ransom,
Thank you for the wonderful feedback to The Birdbox Company, I am so pleased you recognize the quality of my Bird boxes. I thoroughly enjoy building them and I know customers enjoy seeing the nesting birds arrive and fledglings leave.
If you can send in some pictures that would great. Regards, Steve Ottewill.
Quick response to emails, very helpful. The bird box is excellent quality and is value for money.
Reply from The Birdbox Company
Thank you for order from The Birdbox Company, I am so pleased you like my boxes.
I am always interested in which birds go into the Songbird Sanctuary, let me know what arrives throughout the year. Regards, Steve.
I already have one bird box in the garden - with lots of takers so I need another. Great kit, really good instructions to put it together. Bought 2 more for presents.
Reply from The Birdbox Company
Hi Catherine, Thank you for your lovely reply. These kits are such fun and the feedback has been so positive. I hope the birds enjoy the boxes, it sounds like the birds are already moving in!
Best Wishes, Steve.
Excellent, quick service with a great product. We were managing a site schedule for demolition due to Asbestos and needed a replacement/additional Barn Owl Box at very quick notice.
Box arrived the day after ordering, in excellent condition and well made. We will be ordering any boxes we need in future from here.
Reply from The Birdbox Company
Dear Gwilym,
Thank you for the wonderful review, I am pleased you recognise how well these Barn Owl boxes are made, it is appreciated.
I hope all continues to go well at KWT and that the Barn Owls arrive soon! These larger boxes have had such great feedback with many having nesting owls and owlets fledging.
Best wishes for the nesting year, Steve.
Reply from The Birdbox Company
Hi Lee,
Thank you for the reply, I am pleased you received the bird box on time and you like the quality of the box, if you can send in some photo's of the box in its location that would be great. Many thanks, Steve.
We ordered quite a few boxes for our farm conservation project, the boxes were delivered in person which was a nice touch.
The build quality is superb compared to other boxes we have used previously on the farm, we shall definitely order again next year.
Reply from The Birdbox Company
Hi Rob,
Thank you for this wonderful order, I am delighted that these larger Owl boxes are being used in your conservation project and delighted you are happy with these robust bird boxes. All the best for a successful year.
Reply from The Birdbox Company
Hi Diane, Many thanks for the great review on the bird box kit, I look forward to hearing which birds use the box.
I ordered the tawny owl box for my daughter and she is very happy with it
Reply from The Birdbox Company
Hi Kerry and James, I am so pleased your daughter was happy with the Tawny Owl box, keep me infirmed of any inhabitants you get over the next few years. Kind regards, Steve.
Every box made to order by an extremely friendly and engaging craftsman. Mount fittings and advice sheet included.
Reply from The Birdbox Company
Hi Alex,
Thank you for the wonderful review on the Sparrow Tenements your purchased. These boxes attract a whole variety of smaller garden species and work well. Send in a few pictures of the boxes with the new inhabitants in, I hope all goes well. Regards, Steve.
Lets not get too carried away - I purchased a bird nesting box for my granddaughters. It was a pleasant and enjoyable experience comtemplating the joy the girls will get in the future from watching the box at their home. Its is not a life afirming or changing experience thus its not 'great' in the scheme of things but well worthy of five stars. I purchased a well made, well thought out, carefully constructed nesting box from a caring company. The service was perfect. A nice episode in the world of online purchases.
Reply from The Birdbox Company
Hi Tony, Thank you for your lovely review on the Mighty Birdbox. I have worked hard to produce these durable boxes to attract all manner of garden birds. I am pleased the online experience was easy. All the best, Steve.
A fantastic bird box. Well made. Blue Tits nested in it straight away and raised a family of five. Looking forward to next year.
Reply from The Birdbox Company
Hi Tony,
Thank you for your great review. I am pleased that the box was used immediately, the responses from customers and the birds have been so positive. Keep me informed next year. Best wishes, Steve.
Excellent bird boxes, very well made, top notch customer service.
The birds seem to sing louder in these boxes and appear to be very happy.
Excellent product - only set up for two days when a pair of blue tits moved in. They successfully raised a family and all fledged although I didn’t manage to count them all. It’s early days yet this winter but they are already showing interest again.
The birdbox supplied is extremely well made, robust, simple to put up and easy to look inside when occupied. We have been lucky to see some Blue Tits nest in our box and in an ever dwindling habitat for such birds are really pleased to do our part for bird society!!
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