Have used several times for my birds food that I hand rear. Only issue has ever been the delivery service being a bit late. I believe this is APC. Other than that the customer service, has been great.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Easy website to use, next day delivery and chicks arrived well packaged and still frozen. Advice leaflet enclosed giving advice on safe handling of the chicks and dry ice pack. Item was in perfect con... See more
This is the 2nd time I have purchased Nutriberries from the bird loft. Ordering is easy, prices are good & delivery is always speedy. My parrot even enjoyed chewing up the box they came in. Would reco... See more
My order was placed early afternoon on 31 August. It eventually arrived halfway through a FOUR hour delivery slot on 8 September. This probably due to Royal Mail the carrier. They are rubbish for... See more
Company details
Information provided by various external sources
At The Bird Loft, we offer a holistic approach to avian welfare, with a comprehensive product range from specialist foods to the largest parrot cages, catering for bird keepers, pet owners and breeders.
Contact info
48 Norwich Road, NR35 2JL, Ditchingham, United Kingdom
- 01986469450
- scalenbeak@hotmail.co.uk
- thebirdloftshop.com
4.7
Excellent
639 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great item and transaction- excellent…
Great item and transaction- excellent delivery. What’s not to like thanks.
October 14, 2022
Great service and quickly solved…
Great service and quickly solved problem when parcel went missing would recommend highly to other people .
October 19, 2022
Good stuff and quick delivery
October 6, 2022
What a lovely company to place an order…
What a lovely company to place an order with, I wasn’t sure about how long deliver would be so I tan the number, a lovely lady answered the phone and we had a lovely chat, she was so helpful and polite, I placed my order there and then, it was the revolving bird feeder, I received my order 2 days later, I can’t fault the service, brilliant and I will be placing more orders soon
September 14, 2022
Good will use again
September 22, 2022
Super fast delivery
Super fast delivery. Fantastic service highly recommended thank you
September 23, 2022
Happy Customers from Turkey
Hi,
Actually, I was worried about ordering from Turkey.
However, all of my e-mails were answered quickly and they were extremely helpful in making the payment.
I hope my order will be delivered to me by Fedex without any problem.
Thanks
Erdi
September 20, 2022
Excellent
This is the second time I have used the bird loft shop and yet again great price and a brilliant service. Will continue to purchase from them.
September 11, 2022
My purchase of dry parrot food was…
My purchase of dry parrot food was cheaper than the other shops even after postage cost added.
Very good service all round,4th time I've purchased from the site.
September 1, 2022
I haven't received them!
I haven't received them as yet however I received an email ( found in my junk) to say that due to the short shelf life on current stock they we're waiting for a new order.
Thank you for your consideration.
September 2, 2022
Did not ship to Sweden
August 18, 2022
Reply from Thebirdloftshop
We are more than willing to ship to Sweden but as we explained in our email, this product was currently out of stock and we are waiting for a new consignment in 2 weeks time. We also said that we gave you a refund whilst you wait but that you were more than welcome to reorder but that there would be additional shipping cost due to the weight (12kg).
Great service
I had ordered a pack of parrot food and had a great experience with this order. The delivery is so fast and the product price is fair.
August 15, 2022
Quick delivery and excellent prices
Food came fast and by far the best price on the Internet
August 7, 2022
Delivery could have been slightly…
Delivery could have been slightly faster but really pleased with the product.
August 6, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.