Have used several times for my birds food that I hand rear. Only issue has ever been the delivery service being a bit late. I believe this is APC. Other than that the customer service, has been great.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Easy website to use, next day delivery and chicks arrived well packaged and still frozen. Advice leaflet enclosed giving advice on safe handling of the chicks and dry ice pack. Item was in perfect con... See more
This is the 2nd time I have purchased Nutriberries from the bird loft. Ordering is easy, prices are good & delivery is always speedy. My parrot even enjoyed chewing up the box they came in. Would reco... See more
My order was placed early afternoon on 31 August. It eventually arrived halfway through a FOUR hour delivery slot on 8 September. This probably due to Royal Mail the carrier. They are rubbish for... See more
Company details
Information provided by various external sources
At The Bird Loft, we offer a holistic approach to avian welfare, with a comprehensive product range from specialist foods to the largest parrot cages, catering for bird keepers, pet owners and breeders.
Contact info
48 Norwich Road, NR35 2JL, Ditchingham, United Kingdom
- 01986469450
- scalenbeak@hotmail.co.uk
- thebirdloftshop.com
4.7
Excellent
639 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best price for Lafeber nutriberries
My first port of call when i need the Lafeber nutriberries seed balls as although stock levels are sporadic they are the cheapest
June 22, 2025
Great service
Ordered on 28th May arrived today 12th June so 2 weeks for delivery to lreland, it's a bit long.
Value for money is good as well as getting items from bird loft that can not be got in ireland is great. I will order again will just keep the length of delivery in mind
May 28, 2025
Reply from Thebirdloftshop
On behalf of Royal Mail I do apologise for the long delivery period. This is actually unusual for them, being normally one week. Hopefully the latest fine imposed on them by the Government for not meeting delivery timelines will give rise to some improvements. I do hope we can help you again.
Christine
Managing Director
The Bird Loft
CHRISTINE!
May 18, 2025
Excellent!
Excellent!
One item not in stock but rest of order sent in time with the remainder following separately soon after. Definitely on my short list of suppliers.
Many thanks.
May 5, 2025
I ordered what I wanted sent payment…
I ordered what I wanted sent payment and they didn’t have what I ordered in stock
May 6, 2025
Good ranges and prices
April 14, 2025
Great sale price
Great sale price, and fast dispatch,
I would not have purchased it at the original high price
April 18, 2025
Very good communication
Very good communication, kepted up to date with order, quick delivery, used several times, no problems.
February 15, 2025
great products great communication and…
great products great communication and delivery will deffo order again many thanks😀
February 15, 2025
Fantastic
Fantastic, natural and healthy products for birds that you can't find anywhere else - their eggfeed "feast" is top tier and probably the best on the market :))
Fast and quick shipping too, even tho I'm in Europe :))
Will be buying again!
February 3, 2025
Brilliant perfect fit
Brilliant perfect fit. I looked everywhere for this , really glad to get it. Quick dispatch and delivery
January 19, 2025
Parcel arrived a day later than…
Parcel arrived a day later than expected via post office, packaging a bit beaten up but contents fine.
January 16, 2025
Brilliant service
January 6, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.