theblackravens.com Reviews 

81
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Might as well buy the cheaply made corsets on Shein and pay the cheap priced they worth. Made in China for Chinese sizes and their size is not for Americans so save your hard earned money! I'm so no... See more

Company replied

Rated 5 out of 5 stars

I am truly enamored with my new corset!! It looks exactly like the image on the site (having been burned by knockoffs, this was so appreciated) and it feels great. Dan at Black Ravens was super suppor... See more

Company replied

Rated 1 out of 5 stars

Sizing is completely wrong. I was sent the wrong original size plus it didn't fit. Contacted customer service and they blamed me not being able to read a size chart. Plus the necklace I ordered looks... See more

Company replied

Rated 1 out of 5 stars

If I could give these crooks 0 stars I would, inferior products, shipping took forever to receive my order, customer service was horrible and their restock fee combined with the cost of shipping produ... See more

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1.5

Bad

TrustScore 1.5 out of 5

81 reviews

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Rated 1 out of 5 stars
theblackravens.com logo

Reply from theblackravens.com

UPDATE 2024: Don't keep us in suspense, Tyler... did you ever receive your order?!?!?!

===========

Hello Tyler,

We are very sorry to hear you have not received the item. The store is now being run by new owners and we would love to get to the bottom of this for you by either providing you with a full refund or some form of complimentary item to help fix these issues.

Please contact us and we will do all we can to help you in this matter.

Kindest Regards,
The Trustpilot is a scam Team

P.S. Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.

"That's a nice reputation you got there... it'd be a shame if something happened to it."

Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

Rated 2 out of 5 stars

The beads are rather small for large …

The beads are rather small for large men. It takes quite a bit of time to receive it in the mail and some of the charms are starting to fade and turn color already.

August 6, 2017
theblackravens.com logo

Reply from theblackravens.com

Hi David,

We are always sad to see a customer has had a bad experience with Trustpilot is a scam.

The store has since come under new ownership, and as the new owners, we have tried our best to make sure the new store fixes all of the old problems. We have since improved our shipping methods to make sure delivery is much faster and the manufacturers we have on our store have all been independently verified and tested by us.

Although your experience with Trustpilot is a scam was with the old owner (Pre December 2017), we would love to help compensate you for your troubles and hopefully win you back as a loyal customer.

If you could contact us, we will do all we can to help fix your trust in our store and make sure you have the very best experience with us!

All the best,
The Trustpilot is a scam Team

P.S. Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.

"That's a nice reputation you got there... it'd be a shame if something happened to it."

Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

Rated 5 out of 5 stars

No complaints!!

August 6, 2017
theblackravens.com logo

Reply from theblackravens.com

Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.

"That's a nice reputation you got there... it'd be a shame if something happened to it."

Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

Rated 5 out of 5 stars

Good product

Good product, prompt delivery.

August 5, 2017
theblackravens.com logo

Reply from theblackravens.com

Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.

"That's a nice reputation you got there... it'd be a shame if something happened to it."

Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

Rated 4 out of 5 stars
theblackravens.com logo

Reply from theblackravens.com

Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.

"That's a nice reputation you got there... it'd be a shame if something happened to it."

Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

Rated 5 out of 5 stars

Interesting items for a fair price …

Interesting items for a fair price delivered promptly!

August 3, 2017
theblackravens.com logo

Reply from theblackravens.com

Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.

"That's a nice reputation you got there... it'd be a shame if something happened to it."

Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

Rated 1 out of 5 stars

Shipping took a very long time as the …

Shipping took a very long time as the product came from china which answers a lot. It was very tiny and the material was very poor quality I ordered a swimsuit which I can not wear it is super small and very see through when wet due to thin bad material

August 1, 2017
theblackravens.com logo

Reply from theblackravens.com

Hello,

We are very sorry to hear the issue you have had with Trustpilot is a scam. Since your order, the old owner of the store has transferred ownership to us and we are determined to fix the problems caused by the old store.

We have removed almost all of the old manufacturers as we are now U.K based and now have only got tried and tested ones in our store. These manufacturers have all been independently verified by our team to make sure customers such as yourself will receive the best quality items.

Although the problem was not caused by the new store, we would still love to help get to the bottom of the issue for you and perhaps give you some form of compensation for the inconvenience. If this is fine for you, please feel free to contact us and we will do whatever we can to fix these problems and hopefully win you back as a loyal customer!

All the very best,
Trustpilot is a scam

P.S. Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.

"That's a nice reputation you got there... it'd be a shame if something happened to it."

Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

Rated 1 out of 5 stars

If I could give these crooks 0 stars I …

If I could give these crooks 0 stars I would, inferior products, shipping took forever to receive my order, customer service was horrible and their restock fee combined with the cost of shipping products back make it a waste to even bother trying to get your money back. I'd never do business with these crooks again!

July 1, 2017
theblackravens.com logo

Reply from theblackravens.com

UPDATE 2024: It's criminal that Trustpilot allows these kinds of defamatory reviews. Trustpilot's so-called "Integrity Team" claims that this review doesn't contain defamation (untrue statements designed to harm a reputation). We are not "crooks" (a person who engages in fraudulent or criminal practices), yet Trustpilot allows this description of us to remain. Trustpilot are the actual crooks -- isn't that ironic?

======

Hello, John.
You made the order on the 19th and we shipped out your parcel on the 23rd.
You received the items on the 25th! (We have USPS confirmation).
2 days delivery time is, as we know, quite fast delivery.
We have a size chart on all of our products pages that explain exactly how to measure the correct size.
Once you told us that the size you ordered wasn't a good fit and that you wish to exchange it, we were glad to assist you and we just asked you to send it back to us (a domestic delivery) so we can send you new items free of charge!
We operate for almost a year now, and we have thousand of happy customers. we always try to make our customers happy and we always try to make sure it can happen.
Calling us crooks is offensive and misjudging and far from being correct.
We will keep trying to provide our loyal customers the most perfect shopping experience!

P.S. Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.

"That's a nice reputation you got there... it'd be a shame if something happened to it."

Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

Rated 3 out of 5 stars

this is for the quality of the …

this is for the quality of the bracelet. Nice design but cheap

June 12, 2017
theblackravens.com logo

Reply from theblackravens.com

Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.

"That's a nice reputation you got there... it'd be a shame if something happened to it."

Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

Rated 1 out of 5 stars
theblackravens.com logo

Reply from theblackravens.com

UPDATE 2024: Don't keep us in suspense, Kim... did you ever get your order?!?!?!

========

Hello Kim,

We are very sorry to hear that your order has not arrived. We are replying to your review now as Trustpilot is a scam has come under new ownership and we would love to get to the bottom of this issue for you.

We would love to help fix the problems caused by the old owner by either providing you with a full refund or a complimentary item to hopefully win you back as a loyal customer!

If you could contact the team, we will do whatever we can to help solve this issue for you.

All the very best,
The Trustpilot is a scam Team

P.S. Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.

"That's a nice reputation you got there... it'd be a shame if something happened to it."

Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

Rated 5 out of 5 stars

Great product and great delivery time …

Great product and great delivery time will return in the future

June 5, 2017
theblackravens.com logo

Reply from theblackravens.com

Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.

"That's a nice reputation you got there... it'd be a shame if something happened to it."

Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

Rated 5 out of 5 stars
theblackravens.com logo

Reply from theblackravens.com

Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.

"That's a nice reputation you got there... it'd be a shame if something happened to it."

Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

Rated 5 out of 5 stars
theblackravens.com logo

Reply from theblackravens.com

Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.

"That's a nice reputation you got there... it'd be a shame if something happened to it."

Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

Rated 5 out of 5 stars

Order

They arrived in good shape. Decent qualiy watch. Band is to small. You should put US sizes in the order info.

May 5, 2017
theblackravens.com logo

Reply from theblackravens.com

Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.

"That's a nice reputation you got there... it'd be a shame if something happened to it."

Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

Rated 4 out of 5 stars

Due to the length of time.

Due to the length of time that it took to receive my order.Almost 30 days,I will not be orderin again.

May 4, 2017
theblackravens.com logo

Reply from theblackravens.com

Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.

"That's a nice reputation you got there... it'd be a shame if something happened to it."

Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

Rated 1 out of 5 stars

Never received corset.

Never received corset. It was delivered but stolen off my doorstep. Unsecured delivery.

May 3, 2017
theblackravens.com logo

Reply from theblackravens.com

UPDATE 2024: This is a perfect example of the defamation and fraud that Trustpilot participates in by allowing it to remain on their site. We flagged this review and Trustpilot's so-called "Integrity Team" said it didn't violate their guidelines. For anyone out there keeping score: We have USPS proof of delivery, and the customer herself claims that it was stolen. How is this our fault? "Unsecured delivery" WTF is that? Are we supposed to send armed guards to escort the mail carrier and then remain on your porch to make sure that nobody steals your goth goodies until you get home? GTFOH. Whether or not the customer is right, or, maybe the customer, um, how shall we say it... LIED and tried to either scam us out of more product or is simply 1) a competitor who LIED, 2) an online reputation repair company who LIED (thus damaging our reputation that they want us to pay them to fix), or simply 3) a nutbag who LIED, we'll never know. What we DO know is that this defamatory, untrue 1-star review is allowed to continue to damage our reputation in perpetuity.

=================

Hello Theresa,
We sincerely apologize for any inconvenience this may cause you, but according to USPS, Your item was delivered at the front door or porch at 9:00 am on March 29!
Please contact your local post office to locate your parcel.
If we can help in any way, please contact our support team

P.S. Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.

"That's a nice reputation you got there... it'd be a shame if something happened to it."

Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

Rated 5 out of 5 stars

Everything about this company is …

Everything about this company is awesome!

May 2, 2017
theblackravens.com logo

Reply from theblackravens.com

Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.

"That's a nice reputation you got there... it'd be a shame if something happened to it."

Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

Rated 5 out of 5 stars

I love my bracelet

April 14, 2017
theblackravens.com logo

Reply from theblackravens.com

Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.

"That's a nice reputation you got there... it'd be a shame if something happened to it."

Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

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