The Blinds People Reviews 46

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I needed a pleated blind restringing and the company that installed it informed me that they were no longer doing repairs. I contacted Johnny and julue and they were able to send out Jack who mended b... See more

Rated 5 out of 5 stars

We’ve used Johnny on two occasions now - and we’ve a few more windows still to do - we couldn’t recommend them more. The blinds we initially ordered for our last flat were actually better than the cos... See more

Rated 5 out of 5 stars

First contact with Johnny, he was prompt at responses to questions pre-work; on day kept in touch due to traffic problems en route; he and his colleague worked efficiently to replace cords/mechanism o... See more

Company replied

Rated 5 out of 5 stars

What an absolute star! I let Johnny down at the first appointment, not getting home from work in time; but that was no problem for Johnny, and he totally understood how these things happen. When he... See more

Company replied

Company details

  1. Blinds Shop

Written by the company

We have been a small family run Blind Repair Company for the last 20+years. Our professional team have excellent knowledge in the repairing of all types of blinds. We have a loyal customer base who often recommend us to other customers. We pride ourselves on our excellent customer service and our attention to working in a clean environment to respect our customers in their homes as we work on site rather than the customers having to bring their blinds to a workshop. We also provide a 6 month warranty on all repairs.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

46 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I needed a pleated blind restringing…

I needed a pleated blind restringing and the company that installed it informed me that they were no longer doing repairs. I contacted Johnny and julue and they were able to send out Jack who mended both the pleated blind and a roller blind for me. Extremely impressed with the professionalism, friendly contact and promptness. Will definitely use them again and would highly recommend.

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

A proper, old-school company

We’ve used Johnny on two occasions now - and we’ve a few more windows still to do - we couldn’t recommend them more. The blinds we initially ordered for our last flat were actually better than the costly ones they replaced, at less than half the price! Theres a personal touch from the company - no answering machines or AI chatbots - and the whole crew are friendly and professional! It’s refreshing in this day and age and I hope they never change!

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Blind repair

Called and spoke to Julie about repairing our blind as the mechanism had completely broken! Wasn’t feeling confident as so many other companies I had contacted said it wasn’t possible! She was delightful and asked for some photos. Julie emailed back later with a price and a date for the repair!
Johnny and Colin arrived promptly and set to work, their work was perfect and we now have a fully functioning blind with a whole new mechanism fitted. They were both really lovely and left everything neat and clean.
Am so happy to have found this lovely company and will certainly be very happy to recommend them! Thank you again

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Johnny and his colleague showed up early and had the job done promptly to a high standard. Friendly guys, took their shoes off, professional and respectful. They know what they are doing. Thanks so much.

August 27, 2025
Unprompted review
Rated 1 out of 5 stars

Waste of time

Requested a repair quote got sent a quote at 2am in the morning agreed quote not heard a thing since - Wonderful experience NOT - glad to see not just happened too me.

July 10, 2025
Unprompted review
Rated 1 out of 5 stars

Let down and unreliable

Enquired about Roman blind repair, sent photo as requested, various emails exchanged, sent a quote. I then rang yesterday about a visit, claimed not to know who I was, even after the emails a few days before. They said was busy as out but would ring back. They never did. Guessing did not want my custom, possible job too small or did not want to travel. Got in touch with another reputable company today, not only arranged a visit but quote was half I had from Blinds People. Not impressed.

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Trustworthy, reliable, professional

Turned up on time, thoroughly friendly but also professional. Did the required repairs efficiently for the price quoted - which in itself was reasonable. A breath of fresh air. Highly recommend this company.

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Efficient

Efficient, knowledgeable and friendly service. Fixed my blind and also gave me good advice on the others. Highly recommend.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Restrung better than before

Jack did a splendid restringing job on our huge honeycomb blind. He changed the arrangement of the strings so that it they are now better and neater than they were before a couple of them broke. He arrived on time, did the job in 90 mins and was good company while he was here. All at a reasonable price.

January 27, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. The Blinds People gave a clear and inclusive quote and attended as scheduled to complete the work. Very pleasant polite and skilled team. Blinds fully repaired. Brilliant. Thank you. Mike

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Johnny and the…

I would highly recommend Johnny and the team at the Blinds People. We had a troublesome blind when we moved to our new house - Johnny came out promptly and fixed it carefully as well as giving advice with our other blinds. Would highly recommend - thank you!

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

Roman Blind working

I had an issue with my roman blind which I thought I'd need to repalce until I spoke with Julie. I sent some video and pictures and was very happy to hear it could be fixed. A week later I have a working blind as good as new and a very happy and satisfied customer. Would highly recommend The Blinds People.

December 11, 2024
Unprompted review
The Blinds People logo

Reply from The Blinds People

Thank you so much for your kind review Omar.
Julie and Johnny
The Blinds People

Rated 5 out of 5 stars

I would highly recommend this company

I would highly recommend this company. Johnny was very professional, kept us up to date with his arrival time and repaired a broken blind I’d thought would probably have to be replaced. He also expertly installed an existing blind onto a new double glazed back door - I’m so pleased with the results! Thank you! ☺️

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

HIghly recommended

Johnny and Jeffrey were on time, efficient and venetian blind re-strung quickly, at very competitive price. Thank you gentlemen, for saving the world from excess new stuff, one blind at a time!

December 4, 2024
Unprompted review
The Blinds People logo

Reply from The Blinds People

Thank you for your kind words.
Johnny
The Blinds People

Rated 5 out of 5 stars

What an absolute star

What an absolute star! I let Johnny down at the first appointment, not getting home from work in time; but that was no problem for Johnny, and he totally understood how these things happen. When he did come, the blinds (which we'd managed to damage ourselves quite badly, and assumed would need replacing) were fixed expertly by him. A gent, and superb blinds repairer!

October 9, 2024
Unprompted review
The Blinds People logo

Reply from The Blinds People

Thank you so much David

Rated 5 out of 5 stars

Johnny and Julie are an excellent team

Johnny and Julie are an excellent team. I have had 2 Velux blinds fitted and a wooden slat blind fitted. They were quick to respond to queries, professional, completed both jobs when they said they would and I am very pleased with the results. I absolutely recommend The Blinds People.

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Roman Blind Repair

Johnny was on time and fixed our Roman Blind in about 30mins. Very professional and friendly, would 100% recommend.

October 8, 2024
Unprompted review
The Blinds People logo

Reply from The Blinds People

Thank you Chris for your kind review.
Best regards Johnny

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