Ordered items seen on advert, Kimono material was cheap and bag much smaller than in photos. Returned both items which they say you have to pay for tracked to Spain and pay any taxes due on it (t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I love how dainty Boho jewelry is; this is one of the biggest reasons why I wanted to try this brand. As a mom and someone who works with children, I need pretty and practical. My order took abo... See more
Company replied
I still have not receive my necklace. Shipping said 3-5 days it has almost been a month. There is no way to contact Boho except through email. I have emailed multiple times with no response. Very dis... See more
I ordered the Autumn Moon necklace...I never even got to wear it. Went into my jewelry armoire...it is tarnished terribly where it actually ate the "gold" right off...it's GARBAGE..oh and their custom... See more
Company replied
1.7
Bad
894 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Never got my order
Never got my order. They don’t respond to emails this place sucks.
February 15, 2026
Still haven’t received the order
January 30, 2026
Over a month and have not received my purchase
It’s been over an month and I have not received my purchase. Emailed 2x with no response. If I could give them a -10 stars I would. Never again
January 7, 2026
I still have not receive my necklace
I still have not receive my necklace. Shipping said 3-5 days it has almost been a month. There is no way to contact Boho except through email. I have emailed multiple times with no response. Very disappointing!
January 13, 2026
Been a month-nothing!
Been a month, still haven't got my jewelry. It said 3-5 day shipping. What a lie.
They steal your money. I'm filing a dispute with my credit card company. I've emailed them 3 times, nothing. Do not buy from them unless you want your money stolen.
December 19, 2025
Unfilled order - No response to multiple emails
They stole my money!!! I placed an order for $200+ of jewelry that I was very excited about as Christmas gifts for my friends and family this year. It has been a MONTH since I placed the order, and it remains unfulfilled. I have used every avenue for contacting this store that is available. NO RESPONSE to FOUR EMAILS and no options for requesting a refund. Pretty outrageous, I don't care what time of year it is.
December 14, 2025
Unprompted review
Never received my order
September 30, 2025
Never received item
Never received item. Would not respond to email for weeks. Still never responded so had to go through PayPal to get a refund
May 12, 2025
I never received my order so how about…
I never received my order so how about zero stars! I also emailed 4 times with no reply. I’m extremely dissatisfied and very disappointed!
December 18, 2024
I ordered a necklace and never recieved…
I ordered a necklace and never recieved it. I emailed to follow up and no one responded.
November 14, 2024
This company is fraudulent
I payed for items I have yet to receive. It does not appear my order has even shipped yet. Multiple attempts to contact this company have been met with complete radio silence. This company is a fraud, and not legitimate . DO NOT PURCHASE FROM THEM. They took my money with no signs of providing what I paid for.
November 22, 2024
I still haven't received my order
November 17, 2024
Fake white fox tracksuit
Fake white fox tracksuit. Absolutely gutted.
Cheap China fakes
Avoid
December 9, 2024
Unprompted review
I have not received my earrings.
October 30, 2024
White fox Tracksuit
Ordered a White fox Tracksuit for my daughter. It took ages to arrive and when it finally did the quality was awful. Very hard to try and return items. Avoid !!!
November 18, 2024
Unprompted review
Never received, no communication
Placed an order on Oct 4 for 3-5 day delivery. It is now Nov 2 and I have not received anything. I emailed customer service and got no response. I put in a case with Paypal and they have not responded to that either
October 5, 2024
Broken rings
Unfortunately my rings came broken and I emailed customer service right away but sadly no response. Otherwise the rings would have been perfect
May 24, 2024
Great price on a beautiful product
Great price on a beautiful product. I bought multi-level earrings that you have part hanging in front of the ear and part hanging in back. They are lovely quality and I get lots of comments on them.
March 24, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.