The Boiler Club Online Reviews 171

Absolutely fantastic customer service from start to finish. Gave us a number of quotes for various combi boilers. Gave us payments options, communication was great. Installed the new boiler and removed the old water cylinder plus the gas fire place. Work was completed in 2 days. Left the house looking tidy. Very friendly and very trust worthy! 100%recommend!

Dads boiler been playing up for a while then packed up properly on Sunday night. We had someone pre-booked to fit a new one next week but they said they couldn’t bring appointment forward as too busy. Spoke to Paul Sunday night explained situation Dad 88 with no heat or hot water - he went to survey Monday morning, stuff delivered Tuesday and today by mid afternoon Dad is back to normal, new boiler fitted and Dad over the moon with it. Paul and the chap who attended today to fit it were amazing, really friendly, patient, professional and went out of their way to make sure Dad was sorted as quick as they possibly could. Can’t recommend them enough and safe to say we are now fully committed members of The Boiler Club 😉. Already passed on details to a neighbour - we will totally be calling Paul for all future work we have. ⭐️⭐️⭐️⭐️⭐️

Absolutely brilliant from start to finish. Excellent communication, professional service and a great price. Im so glad I learnt about this company from a friend. Totally happy to recommend The Boiler Club.

From start to finish, the service thst we recieved was fantastic. Extremely helpful and informative offering us a range if options. Communication was great in all aspects of the work, from the initial phone call, to the visit to quote the job to the day of work being completed. The work was exceptional and I highly recommend this company for any work that you need completing.

Very efficient service nothing was to much trouble clean and tidy job even the old boiler and all the rubbish was collected within an hour of finishing the job definitely my first call when a problem arises

Professional outfit.Attention to detail.Competitive pricing & excellent work undertaken to fit my new boiler. Mike & Paul were superb throughout.

Boiler broke down on Sunday , new boiler arrived on the Wednesday and nice and toasty warm by 3 pm Thursday, can’t fault this company or service received , engineer was nice and friendly and very efficient too, no moaning whatsoever, just got on with it.

Paul came to bleed my upstairs radiators today after The Boiler Club installed a new boiler in August, as on switching the heating on for the colder months, we found the radiators were lukewarm at the top. After procedure was done, all radiators working to full capacity, and he left us reassured ready for winter! After-sales service top notch, same day and no charge! Thanks Paul, you’re a star! Highly recommended.

Thanks so much Paul for your fast and excellent service. You talked us through with text and photos exchange, with your fantastic expertise and trouble shooting skills, you got our central heating back up and running.

We had a problem with our gas fire not working. Paul responded to my text within 2 hours with suggestions on what the problem may be and arranged a visit to service/repair visit very quickly. Great company to deal with they say what they do and do what they say, if only all companies provided this level of customer service.

We had fairly complex problems with a new boiler because our meter was inadequate for the uprated boiler We also had some ancient lead piping with out -of-date fittings. Paul sorted that out for us with no fuss.

Mike & Chris, the engineers did some of the neatest pipe work I have ever seen. Real artists!

Everything cleaned up and all mess & debris removed at the end.
Price reasonable.
HIGHLY RECOMMENDED.

What a joy to find this company! From the start the communication and advice was prompt and professional from both Paul and Mike. Mike and Ged worked at our property and I cannot praise them enough for the quality of their work, consideration for my home and finding the best solution for replacing the LPG heating with an air source heat pump system. They were wonderful guys to have around, arrived on time, always with a positive attitude where nothing was too much trouble. They were also super considerate around my dogs and keeping them safe and happy around the work. I would welcome them back for any future work without hesitation. Thank you Boiler Club for making a big job seem so easy!

I was recommended the The Boiler Club by a friend. They installed a new Worcester Bosch boiler for me. From initial contact with Paul to the boiler installation I couldn't be happier with the service. Mike and Chris arrived on time and were very professional and friendly. Mike and Chris explained the process clearly and kept the work area tidy throughout the installation. The new boiler is working perfectly, and I was particularly impressed with the engineer's attention to detail in routing new pipe system and ensuring its location would be compatible with a future renovation of the room. I highly recommend The Boiler Club and would definitely use their services again. Mike and Chris were a credit to the company.

Good workmanship. Notified at every stage of development. Would highly recommend.

We were very pleased with this company. They responded quickly to our enquiry and came to assess the job within a couple of days.
They fitters arrived on time and did a brilliant job of fitting a new boiler. Everything was done within the day. They were efficient and very pleasant. They gave us a demonstration of how everything worked and made sure we were happy with the job. They covered the carpets to protect them and tidied everything away when the job was finished. They took the old boiler and fittings away with them. We would recommend them to anybody.

From start to finish nothing was too much trouble, we agreed on a very reasonable price, by far cheaper than any other quote we had gotten. We were kept updated throughout the whole time & when the day came to install the new boiler, everything was faultless. Mike the installer did a fantastic job, there was absolutely no mess at all. Very highly recommend The Boiler Club Online.

After contacting the boiler club I arranged a free survey they arrived at the scheduled time listened to my requirements and explained my various options, a date was agreed and the gas safe engineer arrived promptly expertly fitted the new boiler/hive/magnetic filter and carbon monoxide completed the guarantee's and showed us how to operate the boiler/hive he was friendly professional and extremely tidy. At all stages I was emailed with the relevant information, appointments, cost and contact details.

Great company to work with, reliable, arrived with the required part for our repair, explained what needed to be done and tidied up afterwards. Will be using them again and would 100% recommend.

Was recommended to them after they helped my mother-in-law with the installation of a new boiler and repositioning of a radiator, since then I've used them twice for a new boiler + radiator, and installation of a new gas hob!

They are a brilliant company with knowledgeable and professional staff. No such thing as asking stupid questions with them, as they were incredibly patient and honest with us. Their engineers turn up on time, are respectful of your home and space, and are really sound people in general.

Couldn't recommend them more, and will definitely use them again in the future for any further servicing / maintenance needs.

Great company. Did as much as they could to help fix my old boiler, before I realised I was sinking good money after bad - so trusted them to fit new boiler.
All done as quick as they could, for a good price.
Left everything super tidy. Really happy!