The Boiler Hub Reviews 44

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Gary and his team fitted our new boiler, XL water tank and new radiators 3.5 years ago. Now we call on him for annual servicing. All still working well!

Rated 1 out of 5 stars

Gary carried out a repair to our boiler and replaced the inlet valve on our cold water tank. This review is a start on how things turned out and will depend on how Gary resolves the facts relating t... See more

Rated 5 out of 5 stars

The Boiler Hub I used many times. We moved to present house about one a half years ago. They have done and excellent job fitting new downstairs toilet and adding wash basin. In ensuite bedroom have f... See more

Rated 5 out of 5 stars

THE Boiler Hub fitted a whole new boiler system in my eaves when we did our loft conversion. With limited space they fitted a boiler, new tank two Aqualisa shower pumps, pressured tanks and nest contr... See more

Company replied

Company details

  1. Heating Contractor

Written by the company

Gas safe registered heating engineers. As accredited Worcester Bosch and Vaillant installers we can offer up to 12 years guarantee on boilers. Interest free credit available. All aspects of central heating and general plumbing work undertaken. Free, friendly, no obligation quotes.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

44 reviews

5-star
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Rated 5 out of 5 stars

Efficient service

Very quick, efficient and easy to deal with. Thank you.

November 17, 2022
Unprompted review
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Reply from The Boiler Hub

Thank you very much!

Rated 5 out of 5 stars

Excellent Service

Gary was very professional. He had excellent communication and helped us fix a very complicated heating and boiler issue. He was so kind and patient and rearranged appointments to make sure he could help us at last minute notice.

November 18, 2022
Unprompted review
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Reply from The Boiler Hub

Thank you so much:-)

Rated 5 out of 5 stars

Very efficient and thorough

Gary fitted our new boiler a year ago and we've just had him back to service it. He put us at ease when our boiler broke and gave us options to repair or replace as well as explaining the issues. Since we had him fit a new boiler we've had no problems and above all, I feel reassured knowing if something went wrong we'd be in trusted hands.

This year's boiler service was thorough and Gary helped us set the boiler to energy saving options which was really helpful!

Always efficient, professional and extremely knowledgeable, I'd 100% recommend The Boiler Hub.

November 11, 2022
Unprompted review
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Reply from The Boiler Hub

Thank you very much :-)

Rated 5 out of 5 stars

New boiler

I moved in to my home in March 2021. Renovated from top to bottom but stupidly decided not to change my boiler. I thought as it was a Vaillant it would be ok for a few more years. How wrong was I. At the end of this summer I went up into the loft and found a puddle of water under the boiler. Now the boiler is over 12 years old and rather than spending money to repair it I thought I’d replace it with a new one. Gary from The Boiler Hub came out the next day to complete a survey. Explained everything to me, gave me a date for the work to be carried out and sent me a written quote that evening. I was very surprised how simple, quick and efficient he made it all. After getting a few quotes from others I decided to go with my gut and chose The Boiler Hub. The installation ran really smoothly without anything for me to worry about. Completely happy with everything and the new boiler is great! Gary and Joe were extra careful around the house as I was worried about needing to get the decorator out again. Overall, from start to finish they were brilliant. They exceeded my expectations for sure. Will definitely be using them again in the future.

October 12, 2022
Unprompted review
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Reply from The Boiler Hub

What a lovely review, thank you:-)!

Rated 5 out of 5 stars

Excellent Company

Gary and the team did a superb job on the install of our new boiler. They responded quickly to my call and came to quote within a couple of days. The job was also booked in very quickly. They took great care in the property and followed up more than once after the job to make sure all was well. Highly recommend.

September 15, 2022
Unprompted review
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Reply from The Boiler Hub

Thank you so much, glad you are pleased with the service received!

Rated 5 out of 5 stars

Great service

Everything was explained clearly. Was helpful, punctual and work was carried out with care. Would highly recommend them.

March 21, 2022
Unprompted review
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Reply from The Boiler Hub

Thank you!

Rated 5 out of 5 stars

5star company

We used Gary, Joe and the BH team for a full bathroom refit and replacing all our radiators. Gary visited us several times before work started to ensure we got exactly everything we wanted and was open and adaptable to any changes needed as work progressed. Any problems no matter how small were sorted without question and the guys have continued to be our first port of call for ongoing maintenance. I would not hesitate to recommend their services to anyone needing heating or plumbing work completed to a high standard.

March 9, 2022
Unprompted review
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Reply from The Boiler Hub

Thank you very much!

Rated 5 out of 5 stars

Great service

Boiler Hub replaced our gas boiler and installed a water softener- they were brilliant arrived on time, kept us informed of what was happening and fitted the boiler and softener quickly

March 6, 2022
Unprompted review
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Reply from The Boiler Hub

Thank you very much:-)

Rated 5 out of 5 stars

Great Local Heating Engineers

Have used The boiler Hub a few times now and the service is always spot on. Communicative, responsive, and reasonably priced. We live 60 miles away now and will only use them for our letting property as we know we will get good quality service without having to oversee the work. Would highly recommend to all

March 4, 2022
Unprompted review
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Reply from The Boiler Hub

Thank you!

Rated 5 out of 5 stars

Highly recommended

Gary is great. I used him to replace the boiler in our old house and he's now the only person I call when I need any more plumbing or heating work. Highly recommended.

December 29, 2021
Unprompted review
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Reply from The Boiler Hub

Thank you!

Rated 5 out of 5 stars

New boiler

The boiler Hub installed our new boiler and changed all of our radiators and pipes two years ago. They have also carried out our boiler service for the past two years. I found them to be very good value and very friendly and easy to deal with.

November 22, 2021
Unprompted review
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Reply from The Boiler Hub

Thank you!

Rated 5 out of 5 stars

Fixed high pressure problems with combi

Fixed high pressure problems with boiler. All other boiler engineers we had from Northern Gas, said it could be this or that and as the boiler was > 10 years old, we would need a new boiler. So for 2+ years we lived with it after paying out quite a bit to have it flushed. A colleague recommended the boiler hub, and I'm glad they did. Now the boiler is fixed with no issues, and was a lot cheaper than a new boiler.

October 26, 2021
Unprompted review
Rated 5 out of 5 stars

boiler service…

recently carried out a boiler service which went well and completed without any mess. The required documentation was completed before they left. I would highly recommend them

October 22, 2021
Unprompted review
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Reply from The Boiler Hub

Thank you!

Rated 5 out of 5 stars

After being quoted for un needed work…

After being quoted for un needed work by Home Serve. I tried the Boiler Hub who provided an honest quote and carried out the work. Very respectful of the house as well.

Honest and decent, Thanks Gary.

October 20, 2021
Unprompted review
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Reply from The Boiler Hub

Thank you!

Rated 5 out of 5 stars

Good customer care

I can strongly recommend Gary O'Dell of the Boiler Hub for all central heating work. Gary will undertake a very through examination of the system and boiler and will take all steps necessary to identify and resolve problems. He is also very ready to follow up on any subsequent issues. Boiler Hub charges are very reasonable in comparison with well-known
national boiler call out and insurance schemes.

October 3, 2021
Unprompted review
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Reply from The Boiler Hub

Thank you very much, we are pleased you are happy with the service you received!

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