The Boiler Service Company Reviews 

229
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Martin is very professional, courteous and friendly. Arrived on time, happy to explain what he was doing and how the system was working (I was curious) boiler serviced and quickly resolved a coupl... See more

Rated 5 out of 5 stars

As usual, a friendly and efficient service. Martin came round to service the boiler. He rang beforehand to let us know his ETA. A piece of pipe needed replacing as a result of a rogue rodent! This see... See more

Rated 5 out of 5 stars

We have been a customer of Martin's for a number of years and would not change. He came this morning for our annual boiler check and left doing that and fixing a dripping tap, leaky shower and slow fi... See more

Rated 5 out of 5 stars

Martin and his team installed our boiler a few years ago Martin has serviced it ever since. Martin has always delivered a top quality, efficient, and professional service. He's a nice guy too! It's ni... See more

Company details

  1. Repair Service

Information provided by various external sources

gas and oil boiler service and repair. working throughout Derbyshire


Contact info

4.9

Excellent

TrustScore 5 out of 5

229 reviews

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No recent history of asking for reviews

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4.9

All reviews

(229)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding service

Super reliable and professional service every time. Would highly recommend. Easy to book online and always arrives within the time frame given 10/10 for us!

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable, professional and friendly service

Booking my recent oil boiler service was easy and the work was done in a reasonable time scale. Martin is professional, efficient, knowledgeable and friendly. I have found that he will do everything possible to provide the best service.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Top quality, as always

Martin and his team installed our boiler a few years ago Martin has serviced it ever since. Martin has always delivered a top quality, efficient, and professional service. He's a nice guy too! It's nice to have a local tradesman who instills confidence.

January 29, 2025
Unprompted review
Rated 5 out of 5 stars

Superb Service.

My boiler is working the best it has ever done, even when new it wasn't as efficient as this; grateful thanks to excellent work by the Boiler Company, Alvaston. I'm happy with every aspect of their business.

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

10/05/24 Boiler service

10/05/24 Boiler service. Excellent highly professional service. Martins attention to detail highlighted a potential problem with our gas meter, he then contacted the appropriate organisation to carry out the repair. A great experience that filled me with confidence and will definitely use again.
I. J. Baker.

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent!!!!!

Excellent service, super quick to respond to my request for a call out and the boiler fixed within the hour.
Martin is a great guy, I wouldn't use anyone else.

March 4, 2023
Unprompted review
Rated 5 out of 5 stars

recently had my boiler serviced by…

recently had my boiler serviced by Martin , i have to say how impressed i was with his expertise and his professionalism with his timely response to my questions and query's, i would therefore highly recommend The Boiler Service Company .

January 24, 2023
Unprompted review
Rated 1 out of 5 stars

Not trustworthy

(On behalf of elderly gentleman).
Disgusted in this company!
As elderly gentleman had used this company for a few years and he desperately needed a new boiler, WHICH THEY SAID THEY WOULD QUOTE FOR, as the boiler needed replacing.
Even after chasing Charlotte several times, she never had the courtesy to come back to him!
I find this absolutely disgusting and not how you would expect a business to be run!
Having read some of your reviews, I see the elderly gentleman was not the only one who you ignored!
We definitely won't be recommending you to anyone.

July 2, 2022
Unprompted review
Rated 5 out of 5 stars

A very good experience

A very good experience, other than a small wobble with the (US-based) answering service which booked the appointment in US time! However, a quick call to the office on the day sorted that out painlessly. Martin was running early, so called to make sure that was suitable, which it was. The service was quick and efficient, with minimal disruption. I will certainly be getting my next service from them!

March 18, 2021
Rated 5 out of 5 stars

The Boiler Service Company

The service representative was friendly and courteous, he carried out the yearly service of our boiler and gas fire without any fuss or mess. Would recommend.

March 10, 2021

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