Theboltongincompany Reviews 

235
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Easy site to use, delivery and price very good, and according to my wife and friend, the bubblegum gin was excellent , will use Bolton gin company again

Rated 5 out of 5 stars

I bought this as a part of his 40 birthday present for my son in law , all the family are big BWFC supporters so thought he would like it. The service was brilliant and the gin arrived very quickly. I... See more

Rated 4 out of 5 stars

I was extremely happy with the personalised gin bottle, it looked fantastic however I wasn’t happy with the gift box as it was slightly crushed in places, 10 out of 10 for the bottle but I would sugge... See more

Rated 5 out of 5 stars

Absolutely the best company to purchase gin from and no hidden costs plus they even personalise the bottle for you. I do try and buy local but I was finding the extra hidden cost where being added. Th... See more

Company details

  1. Alcohol Manufacturer

Written by the company

Producer of beautifully flavoured spirits. Unusual and familiar flavoured gins, vodkas, rums, tequilas and ready made cocktails. A wide selection of gin gift sets and alcohol gifts.


Contact info

4.8

Excellent

TrustScore 5 out of 5

235 reviews

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4.8

All reviews

(235)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Not received then sent to wrong adress

Ordered item didn't come for a week then sent it to the wrong address. Said would give a refund on 8th July. An still waiting for it on the 27th of July. Wouldn't ven give them one star but can't give them less. Definitely wouldn't recommend. Your bad reviews are not as rare as you seem to think I've seen few bad ones. I should of read before I ordered. A few friends have asked about you and I've told them to
steer clear

July 5, 2022
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Reply from Theboltongincompany

We are sorry to hear you haven’t received your item. Unfortunately items sometimes get lost or broken in the post. If you contact us with your order number we are more than happy to arrange a replacement for you.

Update: We’re sorry you aren’t happy with our service, however your item has been sent twice to the address provided when you placed your order. We use an automated process to import the address the customer provides so there is no room for error. A refund had been initiated for you.

Update 2: The item was purchased with clearpay and not direct through us. It is clearpay responsible for handling your refund from this point - not us. We have done everything possible on our side to replace your item and return your money. We’re sorry that you are an extremely rare customer that wasn’t happy with our service.

Rated 1 out of 5 stars

Kept sending me emails even when I…

Kept sending me emails even when I unsubscribed

June 25, 2022
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Reply from Theboltongincompany

Please make sure you have clicked the unsubscribe button at the bottom of any emails we have sent as this will remove you from our mailing list. We never send emails to our unsubscribed contacts.

Rated 4 out of 5 stars

Personalised bottle fab, packaging not too great

I was extremely happy with the personalised gin bottle, it looked fantastic however I wasn’t happy with the gift box as it was slightly crushed in places, 10 out of 10 for the bottle but I would suggest double checking your packaging before wrapping up and posting as I paid extra for a dinted box. Thanks

June 19, 2022
Rated 5 out of 5 stars

Perfect Service as Always

We bought two multi miniature gift sets from my daughter and her friends as a thank you gift for their two college tutors. A great idea as they will get the chance to taste different flavours without committing to a full bottle. We know they will be greatly appreciated! Service was great as always, communication was perfect and we collected them at the shop. Good to see that free delivery is available too. Had I thought to order in time, this would have been handy. Thank you

June 14, 2022
Rated 1 out of 5 stars

I ordered it over a week ago and still…

I ordered it over a week ago and still not received and it’s for a gift for tomorrow

May 31, 2022
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Reply from Theboltongincompany

Hi Sarah,

Unfortunately parcels can go missing or get broken in the post. Please contact us regarding your order and we will be happy to arrange a replacement.

Rated 5 out of 5 stars

Bottle arrived for a present with a…

Bottle arrived for a present with a water stained personalised label, I emailed to advise Bolton Gin Company and not only did the MD bother to phone me & offer a replacement label immediately he sent me a courtesy sample of their delicious gins.
Great Company, go the extra mile!

May 26, 2022

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