I was vwry satisfied with the book I purchased...alrhough it arrived 2 days late duecto New Years Day. A very efficient service. Thank you!!
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The books I have bought have been great value and in very good condition. I got free postage and a nice surprise with a 20% discount on my next purchase. I am already a repeat customer and will almost... See more
Company replied
Really impressed with my first order *Fast delivery *Three books in ‘as new’ condition, forth in good condition *Amazing value for money Highly recommend
I cannot imagine better service. The books were exactly as expected and described and were beautiful. The packing was excellent. I felt this was a very professional and competent service provided by p... See more
Company replied
Company details
Written by the company
We are an online UK based independent used book seller. We stock a vast array of books from the latest releases all the way through to antique and rare titles, with more stock uploaded daily. A table of descriptors is available on our website so you know the condition of your next book, and if you are purchasing a rare or antique title you will find pictures of the actual book rather than a stock photo. We offer free delivery anywhere in the UK with every order over £10. Over the next few months we are extending our range of gifting as well as looking to set up an area for independent authors to sell their books.
Contact info
United Kingdom
- thebookbrook.co.uk
4.3
Excellent
63 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Great service and book as described.
December 18, 2021
Reply from The Book Brook
Thanks for taking the time to leave us a review :) Hopefully you enjoyed your book!
Books arrived quickly
Books arrived quickly. Condition was precisely as shown in photos. Have ordered twice from this shop and would do again!
November 23, 2021
Reply from The Book Brook
Always fantastic to hear from a repeat customer :) Thank you so much for reviewing and for choosing to shop with us. We are looking forward to fulfilling your next order :)
I am new to the Book Brook but so far I…
I am new to the Book Brook but so far I have had excellent service. The books I have chosen have been sent and received in record time. The condition of the books received has been as described usually in good condition. No complaints at all.
November 21, 2021
Reply from The Book Brook
Thanks for taking the time to review our service, we do really appreciate you letting us know that you are happy with our way of working. Enjoy your purchase :)
Reply from The Book Brook
Thanks for taking the time to review your experience :) It's great to hear you're happy with our service.
I cannot imagine better service
I cannot imagine better service. The books were exactly as expected and described and were beautiful. The packing was excellent. I felt this was a very professional and competent service provided by people who know what they are doing and with a great deal of good understanding of customer service.
August 5, 2021
Reply from The Book Brook
Thank you so much for such a glowing review! It means a lot to us that the care we put into each listing and dispatch is felt when you received your items. Hopefully you'll consider us again next time! :)
The Book Brook
harry potter & prisoner of azkaban
arrived within two days of ordering, excellent condition for second hand, would buy from again!
July 31, 2021
Reply from The Book Brook
Thank you so much for your review! We are always happy to hear when customers are pleased with our condition descriptions. We look forward to your next order :)
First time I've used Book Brook
First time I've used Book Brook. It was the cheapest copy of the book on Google Shopping and it arrived within two days.
July 29, 2021
Reply from The Book Brook
Thanks for your review Andrew! Glad we could help. Enjoy your book!
Book arrived in excellent condition
July 25, 2021
Reply from The Book Brook
Thanks for taking the time to leave us a review - Glad to hear it has arrived safe and sound. Enjoy your book!
Reply from The Book Brook
Thank you so much for taking the time to give us a review. It's really good to know you are happy with our service. We hope you enjoy your book!
Staff always super friendly and helpful.
July 15, 2021
Unprompted review
Reply from The Book Brook
Hi there, thanks for taking the time to give us a review. As we are an online only business at the moment it would be great to understand which of our team you've had an interaction with and discuss how we can do better to hit those five stars in future! Feel free to get in touch and let us know where we could improve our service.
Looking forward to hearing from you soon,
The Book Brook
Books arrived super quick
Books arrived super quick and in excellent condition. Will certainly use again 😃
July 12, 2021
Reply from The Book Brook
Thank you so much for your review! We do dispatch as quickly as possible so we are really glad you found the service quick. Looking forward to your next order!
Reply from The Book Brook
We're glad your delivery got to you quickly! Thank you for your custom and your feedback!
Very good service.
My purchase arrived ahead of time and the books, though used, were in very good condition. Many thanks, I will be back
May 27, 2021
Reply from The Book Brook
Thank you so much for your review! We are really glad you enjoyed our service and are happy with your books. We look forward to filling your next order :)
Great books!
May 18, 2021
Reply from The Book Brook
Thank you so much for your review, we're really glad you enjoy our range! It's great to have happy customers that keep coming back to us! :)
Ordered a used paperback copy of…
Ordered a used paperback copy of 'Bomber' by Len Deighton; great price and I don't think it has even been read - no creases or folds.
April 13, 2021
Reply from The Book Brook
Thank you so much for your review! I'm really glad you're happy with the price and condition of your book of choice. Hopefully you'll consider us again when you're looking for your next read.
Enjoy your book!
Excellent service!
Excellent service!
I found the book I was looking for (it was quite rare). They dispatched the book very quickly and I received it within a few days or ordering it.
April 13, 2021
Reply from The Book Brook
Thank you so much for your review! It's great to hear that we have been able to match you with a title you've been looking for. Hopefully we can do the same again soon!
Enjoy your book!
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