The Books Factory Reviews 53

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

My book was ready to print two months ago. Still missing my book. Good quality on their work, but to very, very sloooow. First book: Slow. Second book: Slow. Third bok: Slow. Better comunication w... See more

Rated 1 out of 5 stars

Pathetic service i must say and the worst part is that they don’t have any option in their website for feedback. We can review the book but cant say anything about the service mybookfactory is providi... See more

Rated 1 out of 5 stars

When I received my printed books, I was horrified to find that the covers were completely damaged, since they were only shipped in a simple cart board box without a protective layer. In addition, t... See more

Rated 1 out of 5 stars

This company says one thing and does another. Prices change from the offer to when you are about to make the order and when you approach them the manager says "my business, my rules". I would not reco... See more

Company details

  1. Media & Publishing

Information provided by various external sources

The Books Factory helps entrepreneurs, experts, and coaches in turning their ideas, message, and story into a best-selling book through their Done For You publishing services!


Contact info

1.4

Bad

TrustScore 1.5 out of 5

53 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Their online store is a unreliable…

Their online store is a unreliable store lost 300 rs as a advance amount paid for cod , they don’t respond to Emails in Wattsup we type message I would want to dance the order they will reply we are unavailable now will contact when we are available , it’s a person who is typing message thank god dint pay the whole amount online think money i had put in temple . People can directly go and buy in store but their online store is a scam

December 26, 2025
Unprompted review
Rated 1 out of 5 stars

Please use alternate service for book delivery

Pathetic service i must say and the worst part is that they don’t have any option in their website for feedback. We can review the book but cant say anything about the service mybookfactory is providing.. it has been ages when i ordered my book but i cant see my book being delivered in the near future.. its better to order it from ur nearby store or amazon if it is available but never trust them.. i cant get my money back and i cant order it from anywhere else i am just left with waiting for uncertain time..

February 17, 2025
Unprompted review
Rated 1 out of 5 stars

Noth trustworthy at all

This company says one thing and does another. Prices change from the offer to when you are about to make the order and when you approach them the manager says "my business, my rules". I would not recommend this company to anyone who are going to print books.

May 11, 2023
Unprompted review
Rated 1 out of 5 stars

Worst experience

When I received my printed books, I was horrified to find that the covers were completely damaged, since they were only shipped in a simple cart board box without a protective layer. In addition, the cover was printed in the wrong color, although this was clearly communicated in the beginning.
Unfortunately, the sides were also cut at an angle, so that there are slanted white stripes on the edges.
When I tried to find a solution with the sales manager, he replied to my messages disrespectfully and insulted me and my graphic designer.
Under no circumstances can I recommend this company to anyone.

February 11, 2020
Unprompted review
Rated 5 out of 5 stars

Review: best experience

Working with The Books Factory was one of the best experiences of my life. The way this team supported all of my interests and values are highly appreciable. There is nothing left to improve for you all. Very well done. Thank you for your cooperation.

Karen wickre

November 5, 2019
Unprompted review
Rated 5 out of 5 stars

The Books Factory is really doing good

The Books Factory is really doing good and is supportive to the authors who work with them. My journey with the team who helped me publish my book was so awesome. They were polite, friendly and always by my side. All I got to say is good luck in the future and wish you all the best from me.

Kevin Davis

November 1, 2019
Unprompted review
Rated 5 out of 5 stars

Well coordinated team work

I am glad that I chose The Books Factory. My experience has been very pleasant. A very professional team and well-coordinated team work. You have inspired me to write my next book. God bless you.

October 22, 2019
Unprompted review
Rated 5 out of 5 stars

Thanks for your support

Everything is fine, your team is already a finished diamond so it does not need any improvements. Thank you again for all the support & guidance

October 14, 2019
Unprompted review
Rated 5 out of 5 stars

Quality service

Review:

The quality of work has been very good in spite of tight timelines. I would like to appreciate the work of everyone involved in the project

July 18, 2019
Unprompted review
Rated 5 out of 5 stars

Satisfied with the customer support

Working with The Books Factory was a memorable experience. There is absolute integrity and utmost professionalism in all their dealings. I am perfectly satisfied. Would like to recommend them to all my author friends.

July 9, 2019
Unprompted review
Rated 5 out of 5 stars

The book factory is changing the publishing world

Review:

After traditionally publishing a dozen or so books between 2005 and 2012, there was a lull in my output…. the arrival of Vikrant Shaurya and The Books Factory helped me through the maze of digital book publication and rebooting my writing career. The Books Factory is great.

June 11, 2019
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you Vikrant and your Team for making it happen. I could not have wished for a better experience and more professional support and advice.

May 16, 2019
Unprompted review
Rated 5 out of 5 stars

Fully satisfied and happy

Through publishing my book, in all the processes and at all levels, I am fully satisfied and was quite happy with all your staff at every level. Particularly the wholehearted support and advice I had from my Publishing Manager and from the support staff. Thanking you to all and hope my book will have your good wishes in marketing. I am happy to inform you that I am working on the second volume. Thanking you.

April 10, 2019
Unprompted review

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