The Bubble Factory doesn’t just make soap — they create a daily ritual of self-care. Every bar is a masterpiece of scent, texture, and nourishment. Whether you’re looking to indulge yourself or find t... See more
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Review summary
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What people talk about most
Based on these reviews
Absolutely love these bars....I'm so excited to be able to use the Lavender Rosemary one it smells amazing and looks amazing .... I'm definitely a new customer and fast shipping too.... Thank you
Company replied
You can't please all of the all of the time - I had some dissatisfaction with one product and they handled it as well as any organization I have ever dealt. Their customer service was gold standard, e... See more
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Easy ordering, ships quickly. I wish they had more variety, but honestly, for the price and free shipping you can’t beat it. As much as I love to support local, some of these people are getting outrag... See more
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Company details
Written by the company
America's natural artisan bar soap made by hand in Mesa, AZ 🇺🇸 Clean, affordable, and built on family values.
Contact info
1720 W Broadway Rd UNIT 100, 85202, Mesa, United States
- info@thebubblefactory.com
- thebubblefactory.com
4.6
Excellent
240 reviews
Replied to 87% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The soap bars are small and I was…
The soap bars are small and I was disappointed with the level of soapiness.
March 11, 2026
Bubble Factory’s Unscented is a Win!
I’m such a fan of Bubble Factory’s Unscented soap! As I’ve gotten older, my skin has become increasingly sensitive. Even other soap that is fragrance-free or labeled for “sensitive-skin” cause irritation and dryness. I want a bar soap to limit waste and I like that it’s packaged without plastic for recycling and it’s made in the USA so I can support my neighbors! Win, win, win!
March 30, 2026
Unprompted review
Reply from The Bubble Factory
Thank you so much for this thoughtful review! We’re so happy to hear our Unscented bar has been a win for your skin, that’s exactly what it’s made for 🧼✨
It means a lot that you also appreciate the low-waste packaging and supporting U.S.-made products.
Thanks for being part of The Bubble Factory family!
Quality at an affordable price!
When I increased my order to qualify for free shipping they very promptly allowed me to cancel first order & add it to the larger order. Saved me! The soap is lovely! Could not be more pleased! 💕
March 9, 2026
Reply from The Bubble Factory
Thank you so much for the kind words! We’re so glad we could help make that switch easy for you and even happier to hear you’re loving the soap 🧼✨Thanks for being part of The Bubble Factory family!
Hi Bubble people
Hi Bubble people
I just like your soap .I think of all the ones I bought the Pariot soap it has a great exfoliation feeling . After I take a shower I use the lavender Rosemary for my face and it smells so good and I leave it hang to dry and it make my bathroom smell so good .I just got my order this
time I order lavender Rosemary and lavender oatmeal I can't wait to start using you had a soap that had nut shells. While I was shopping I was looking for the soap that had nut shell in the soap and was a good exfoliating and I did not see it is it out of stock. I would like to try that one. I will be buying your soap cause it made from real people that I'm sure they love to make different kinds of soap.
Keep up the good work. And it's made in the USA.
February 18, 2026
Reply from The Bubble Factory
Thank you so much for the love. We’re so happy you’re enjoying your bars (and that your bathroom smells amazing). Patriot and Lavender Rosemary are such great picks! 🧼✨
Great question on the nut shell bar as we don’t currently offer that one in The Bubble Factory line.
Thanks again for your support and kind words, it truly means a lot to our team. We’ll keep the bubbles coming!
Reply from The Bubble Factory
Thank you so much! We’re so happy you’re loving the product. Your support means the world to us. Thanks for being part of The Bubble Factory family! 💛
Love the soap is so natural and smells…
Love the soap is so natural and smells so good. I have one at kitchen sink, bathroom sink and shower.
January 15, 2026
Reply from The Bubble Factory
Thank you so much! We love hearing that our team and products are hitting the mark. Efficiency + great quality is always our goal, and your kind words truly made our day. Thanks for choosing The Bubble Factory! 🧼💛
This is a very efficient company
This is a very efficient company! Great quality products!
December 17, 2025
Reply from The Bubble Factory
Thank you so much! We love hearing that our team and products are hitting the mark. Efficiency + great quality is always our goal, and your kind words truly made our day. Thanks for choosing The Bubble Factory! 🧼💛
Quality soap at a great price
Always easy ordering, quality soap AND it’s a good size bar for the price.
October 28, 2025
Reply from The Bubble Factory
Thank you so much for the love! We’re thrilled to hear you’re enjoying the quality, the easy ordering, and those nice, hefty bars 😉🧼 Your support truly means the world to us. Thanks for choosing The Bubble Factory!
Update
I posted a review recently and when they read it they immediately replied and sent me 2 new bars That was really great of them I dont think that this company is for me but this is the way you handle problems ty
September 1, 2025
Unprompted review
Reply from The Bubble Factory
Thank you so much for taking the time to share this update! We truly appreciate you giving us the opportunity to make things right, and we’re so glad you felt supported along the way. Even if we’re not the perfect fit for you, your kind words about how we handled the situation mean a lot to our team. Wishing you all the best and thanks again for the thoughtful review! 💛✨
Reply from The Bubble Factory
We’re so glad you’re loving the scents and all that bubbly lather! 💛 Nothing makes us happier than hearing our soaps are making your routine a little more fun (and extra sudsy). Thanks for being part of our Bubble family! 🫧
Good soap but almost impossible to…
Good soap but almost impossible to modify your subscription. Still trying to figure that out - and I'm not a tech-noob. I'm coder and I've done a lot of UX design. It looks like they've specifically designed it to make it like the Hotel California.
September 23, 2025
Reply from The Bubble Factory
We’re so glad you’re enjoying the soap, and we’re really sorry for the tech trouble you’ve had with updating your subscription. That definitely shouldn’t be a hassle! Please email us directly at info@thebubblefactory.com
and we’ll be happy to help you get it all sorted out right away. 💛 Thanks for sticking with us and we appreciate you being part of our Bubble family! 🫧
Love Patchouli!
I love all things Patchouli so the patchouli mud soap is perfect! I love how the fragrance lingers in the bathroom long after my shower😀
October 14, 2025
Unprompted review
Reply from The Bubble Factory
We’re so happy you’re loving the Patchouli Mud bar! That rich, earthy scent has a way of sticking around (in the best way). Thank you for sharing the love and bringing those good vibes into your shower routine! 🫧💛
I love the products that’s why I…
I love the products that’s why I continue purchasing and the service is prompt!
September 22, 2025
Reply from The Bubble Factory
We’re so happy to hear that! Thank you for the love and for being such a loyal part of our Bubble family! 💛 We’re thrilled you’re enjoying the products and service. Here’s to keeping your soap stash stocked and your showers extra bubbly! 🫧✨
Reply from The Bubble Factory
We love hearing that! 💛 So glad our soap is leaving your skin feeling amazing. Thank you for the sweet review and here’s to soft, happy, refreshed skin every time you lather up! 🫧✨
I love home made soap your soap make a…
I love home made soap from the bubble factory. It has a nice fresh smell to it and it makes my skin soft and shiny. I am now using lavender rosymary and I love the smell of the lavender rosemary its a very relaxing smell .And i just bought Pariot soap bar and I can't wait to try
it . I love your soaps will be buying more . Thank you for making it in the USA
July 24, 2025
Reply from The Bubble Factory
We’re so happy to hear you’re loving the bubbles! 💛
Lavender Rosemary really does have that calm, clean vibe, and we’re glad it’s bringing a little relaxation to your day. We can’t wait for you to try the Patriot bar next. It is fresh, bold, and also proudly made in the USA.
Thanks for supporting what we do. Your kind words mean the world to us!
100% AMERICAN MADE BY PATRIOTS!!!
100% AMERICAN MADE BY PATRIOTS!!!
LOVE THE QUALITY INGREDIENTS AND THE SCENTS. MY ONLY ASK: MAKE THIS FANTASTIC SOAP A LITTLE BIGGER...
July 17, 2025
Reply from The Bubble Factory
Thanks so much for your support and kind words! Every bar is proudly made right here in the USA with ingredients we’re proud to stand behind. And hey, we hear you on the size! We’ll pass that feedback to the crew in the soap lab. Stay fresh and thanks for bubbling with us!
Time Machine to the '60s
Can't go wrong with Patchouli soap. People either love it or hate it. Good way to find tribe members. If Ya hate it, later for you...
July 8, 2025
Reply from The Bubble Factory
Patchouli really is the ultimate time machine, isn’t it? It’s bold, nostalgic, and definitely a love-it-or-leave-it kind of scent. Sounds like you’ve found your people and we’re so glad you’re one of them. Thanks for the great review!
Great for myself and perfect with…
Great for myself and perfect with variety for gifts. Never going back to “regular soap”!
July 11, 2025
Reply from The Bubble Factory
Thank you so much for your wonderful review. We’re absolutely thrilled to hear our soaps are your go‑to, for yourself and for gifting too! It means the world that you’ve chosen us over "regular soap." Your support keeps us bubbling with joy and creativity. 💛
Quickly resolved
A mix-up was made on an order. I emailed them and the problem was quickly resolved.
June 26, 2025
Reply from The Bubble Factory
Hi Cheryl! Thanks so much for your kind words 💛 We’re so glad we could quickly resolve the mix-up and really appreciate your patience. We look forward to providing that same great experience next time!
No patchouli …
Bought Patchouli Mud 3 pack and very disappointed. There is absolutely no patchouli scent! No scent of anything.
July 12, 2025
Unprompted review
Reply from The Bubble Factory
We’re so sorry to hear you were disappointed with your Patchouli Mud bars. That is not the experience we want for our customers. Thank you for bringing this to our attention. 💛
Please reach out to us directly at info@thebubblefactory.com so we can look into this and make it right.
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