Thebunnyblanket Reviews 45

TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the products, noting that the quality and size were often not as advertised, with items being thin, small, and not matching the luxurious descriptions or images. People frequently reported issues with their orders, including items not being received, incorrect products, or orders being sent to the wrong place. The delivery service was consistently criticized for being slow and unreliable, with many experiencing long delays or never receiving their purchases. Furthermore, customers found it extremely difficult to contact the company, with phone numbers not working and emails going unanswered, leading to frustration regarding refunds and order inquiries.

What people talk about most

Product

Consumers find product to be disappointing, with many reporting that items were never received or were not as... See more

Order

Users describe negative interactions with order, with many reviewers advising against ordering from this... See more

Quality

Reviewers highlight significant disappointment with the product's quality, consistently reporting that items... See more

Delivery service

Reviewers mention significant dissatisfaction with the delivery service, with many reporting that their... See more

Customer communications

Clients share negative opinions on contact, with many reporting significant difficulties reaching the... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Terrible. Don't order from here. Not delivered and it'sbeenover 3 weeks, no response after 3 tries. Tried calling and it didn't ring, it made a weird noise then hung up. EXTREMELY DISAPPOINTED. So... See more

Rated 1 out of 5 stars

Placed the order on 2nd December and still not received. Reached out by email 3 times and no response. Wish I looked at the reviews first as everyone mentioning the quality is poor, gutted what a wast... See more

Rated 1 out of 5 stars

As soon as I put my order in I realized they were the wrong size and I did not want them. I looked for a way to cancel the order on order confirmation but there isn’t one. I emailed them immediately a... See more

Rated 1 out of 5 stars

I ordered a $73.00 blanket from this company and was given a tracking number. After 3-5 days, I checked the tracking number and it is not associated with any transportation company. I tried multipl... See more


Company details


Contact info

1.3

Bad

TrustScore 1.5 out of 5

45 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Shitty customer service

As soon as I put my order in I realized they were the wrong size and I did not want them. I looked for a way to cancel the order on order confirmation but there isn’t one. I emailed them immediately and the response from Anna no last name was the order was already being filled so they couldn’t cancel even though it says on their website you have thirty days

November 29, 2025
Unprompted review
Rated 1 out of 5 stars

This is a total scam

This is a total scam, I have put an order in and it was sent to the wrong place. I have to eat my purchase because there is not way of getting a hold of them. Their email address does not work. Wish I would have seen this before I ordered from here. Don't order from them even if it looks legit.

November 7, 2025
Unprompted review
Rated 1 out of 5 stars

Complete scam

Complete scam. Blankets are cheap material and actually see through and not thick as advertised. This company is BS and should be shutdown for false advertising. Another instagram fake seller. Never shopping on instagram again. Too many bait and switch.

October 31, 2025
Unprompted review
Rated 1 out of 5 stars

Totally unhappy with the blanket I…

Totally unhappy with the blanket I ordered. It advertised a big soft fluffy blanket and they sent me a really thin blanket. I ordered it for a gift and it's not even nice enough to give. Total scam. Don't waste your money

November 12, 2025
Unprompted review
Rated 1 out of 5 stars

Everything the reviewers before me have…

Everything the reviewers before me have said about the slowness of delivery is true. It's been more than a month, and I don't have the products. I don't forsee getting them either and if I do, it appears they will be junk.

I've reached out to the email 4 times, no response. No phone number listed. This place needs to be shut down and advertising needs to be pulled from Instagram.

November 7, 2025
Unprompted review
Rated 1 out of 5 stars

Total Scam

I placed an order with Bunny blanket on October 1 for this supposed big fluffy blanket for my wife as well as a set of towels. I received the order on October 25 when they said it would be 5-10 days. when I received the blanket it was the thinnest shabbiest blanket I have ever felt and they didn't send the towels to boot.

it is now Nov 3 and I have been requesting a refund since I got the order with no response. no customer phone number and only one email.

Massive Scam

October 25, 2025
Unprompted review
Rated 1 out of 5 stars

Garbage !!!!

Garbage !!!!! I’ve attempted 4 times for Simone to contact me. I want my money back. Do not buy any of their products. They are garbage. You messed with the wrong person. I’m calling the better business bureau and the entire world will know your crappy product and no customer service. I’m calling my credit card and explaining everything!!! I want my money back !!!!!

October 22, 2025
Unprompted review
Rated 1 out of 5 stars

Slow

So, I ordered this September 18th and today is the 30th. The 28th 10 days after I ordered the blanket it just arrived at the origin facility, mainland china. Which is the first place it leaves the main facility selling these blankets… took 10 days for them just to get it. And I was quoted 5-10 days.. 10 days was 2 days ago… I just pray it actually shows up and hopefully is decent quality but the longer it takes to come the more I regret purchasing threw them cause I assumed the biggest size would fit my bed… and after the reviews I don’t think it will and just feel like besides the shipping taking longer then they said … like didn’t even leave their facility for 10 days lol but all the reviews I’ve read makes me wish I went a different route. Hopefully I’m wrong

September 30, 2025
Unprompted review
Rated 1 out of 5 stars

I didn't even order anything from them…

I didn't even order anything from them and I received a small padded envelope with a piece of cardboard with their name on it inside it. There was a QR code on the envelope but I didn't scan it because it felt like a scam.

July 24, 2025
Unprompted review
Rated 1 out of 5 stars

Buyer beware. False advertising

Product received is NOTHING like what is advertised. The blanket is so thin you can see through it. Very poor quality. Email address for returns is not valid and the other contact message no one responds back. SCAM! Buyer beware!

February 21, 2025
Unprompted review
Rated 1 out of 5 stars

Bunny blanket

Ordered this thought it was going to be thicker then it was, certainly not worth the price I paid and one thing is it comes from CHINA. It is not worth sending it back. Never order from these people or this website they are a scam

February 28, 2025
Unprompted review
Rated 1 out of 5 stars

THIS IS A HORRIBLE COMPANY!!!

This is a horrible company and yes, I'm very frustrated. My wife and I ordered a blanket and two pillow cases. They did not look like the pictures on the website when we placed our order. Is this a huge deal? No. BUT, I have now tried to contact the company via 4 emails and 2 messages on the "contact us" portion of the website over the last 2 weeks. No one has even acknowledged my outreach. Do yourself a favor and stay far away from this scham of a company or at the very least, poorly run company. Customer service is clearly non existent at The Bunny Blanket.

February 10, 2025
Unprompted review
Rated 1 out of 5 stars

STRAIGHT SCAM!!!!

STRAIGHT SCAM!!!!! ORDERED THE BIGGEST ONE THEY HAD FOR MY GIRLFRIEND FOR VALENTINES DAY. PAID FOR THE LIFETIME WARRANTY AND EXPRESS SHIPPING. NOTHING HAPPEN. JUST TOOK MY MONEY AND NO REPLY TO EMAILS.

January 31, 2025
Unprompted review
Rated 1 out of 5 stars

THIS IS A SCAM COMPANY!!!!

THIS IS A SCAM COMPANY!!!!! MY 2 BLANKETS WERE NOT EVEN LINED THUS WERE A 1/2 INCH THICK AND WORTHY OF THE DOLLAR STORE!!! DONT BUY THEM 5X I ASKED FOR A REFUND AND THE EMAIL SAID THEIR EMAIL IS CONNECTED TO A VIRUS!!!!!

February 1, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered first week of December

Ordered first week of December. Was supposed to be delivered by December 20th. Just received January 28th and they shipped the wrong color. Shams and blanket are two totally different colors. Tried emailing three times. Still haven’t got a reply.

January 28, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look