I ordered 2 large bags of create your own Pick n Mix on Tuesday evening - & they arrived in perfect condition (in very cute packaging) first thing Thursday morning. The amount of choice that you ha... See more
Company replied
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See what reviewers are saying
Great quality sweets. The packaging is sturdy, with a resealable top, and the contents can be seen clearly making it visually very pleasing. I liked being able to pick and mix the contents to match... See more
Absolutely fantastic lovely sweet and all round brilliant service. I've bought two large pick and mix jars from them so far and will definitely buy again from them very quick delivery from them too. S... See more
Best thing I found with this company is that you could select which sweets/ chocolates you wanted in your jar and how many portions. The selection was also fantastic, plenty to choose from and will ca... See more
Company details
Written by the company
Create Your Own Pick n Mix | Sweet Jars | Candy Boxes | American Candy | Online Sweet Delivery
Contact info
Unit 2, WN7 4SB, Warrington, United Kingdom
- contact@thecandyboxx.co.uk
- thecandyboxx.co.uk
Fresh sweets
Fresh sweets, delivered in 2 days despite the postal strikes. Well packaged. Can't fault this company.
December 16, 2022
Happy arrived very fast tnks
December 14, 2022
Retro Sweets
Great selection of sweets
Really like the way it's packaged
Good value for money
December 10, 2022
Reply from The Candy Boxx
Thanks for your lovely fed back x
Just waiting for it to be delivered
December 1, 2022
Reply from The Candy Boxx
We have actually spoken to Royal Mail today and they say all parcels from last week are only just being sorted in there office as the strikes have caused a huge back up on deliveries.
I’m really sorry your parcel has been delayed but please allow a little longer for Royal Mail to deliver as this is completely out of our hands. We will keep an eye out on updates and things.
I’m extremely sorry about the delay.
Kind regards
The candy boxx
Nothing has been delivered?
November 28, 2022
Reply from The Candy Boxx
We have actually spoken to Royal Mail today and they say all parcels from last week are only just being sorted in there office as the strikes have caused a huge back up on deliveries.
I’m really sorry your parcel has been delayed but please allow a little longer for Royal Mail to deliver as this is completely out of our hands. We will keep an eye out on updates and things.
I’m extremely sorry about the delay.
Kind regards
The candy boxx
I did not receive my order
November 30, 2022
Reply from The Candy Boxx
Hi Charlotte I have just checked on your order number and see you ordered on Friday so this would have gone Monday morning unfortunately due to Royal Mail strikes things are taking a little longer than usual we apologise for any inconvenience this has caused as you payed second class am sure you will receive this in next few days x
Excellent speedy service
Excellent speedy service. Simple to order and arrived really quickly. The sweets are brilliant quality and don't last long in our house.
September 15, 2022
Highly recommended
Very happy with the service, website very easy to use. Loved looking and choosing what sweets to pick, they have some sweets that ive not seen in a long time that you cant get from a high street shop. So many options to pick from. Good price and fast delivery. Ordered for a father's day gift for my partner but they were so nice I ate most of them. Would highly recommend and will definitely be ordering more for Christmas.
June 1, 2022
Unprompted review
Pick and mix
Great selection! Great service! Will definitely be ordering again!
August 12, 2022
Unprompted review
Large Bag of Pick n Mix
Ordered a large bag of pick and mix. Selection was great. The sweets were ace! Delivered on time. Will definitely order again!
September 4, 2022
Unprompted review
Website easy to use and sweets arrived…
Website easy to use and sweets arrived faster than I expected. I will be buying more!!
September 27, 2022
Unprompted review
Amazing and quick service
October 10, 2022
Unprompted review
My go to sweet shop!
Had a few orders from the candy boxx and they’re always brilliant. My number 1 sweet shop!
October 1, 2022
Unprompted review
Highly recommended
Highly recommended, always made up with the sweets I receive. The service is really good, good communication and fast deliver
October 7, 2022
Reply from The Candy Boxx
Thank you so much for your lovely review!
Missing items and poor customer service
October 9, 2022
Reply from The Candy Boxx
Hi Louise,
I think you have left us two review on two different accounts.
We have replied to the other message.
Kind regards
The candy boxx
AVOID!!!!!!! Wrong sweets and very poor customer service
Ordered my pick and mix and realised when eating it there where sweets I hadn’t ordered and the ones I had, I only had 1 of. I emailed and the person that replied to me said they didn’t believe me and wanted me to buy more so they could give me 10% off my next purchase. AVOID!!! POOR CUSTOMER SERVICE !!!!!!
October 8, 2022
Unprompted review
Reply from The Candy Boxx
Hi Louise,
I’m extremely sorry you were unhappy with your order. In your email you said you didn’t receive 50grams of one item. We never called you a liar we just couldn’t understand how you only received one of that item. It you had none in we could say we missed it. We just couldn’t understand how there was only one of that sweet as we grab a handful and put them in. This was the only thing complained about not that there was sweets in the order that you didn’t order as this would have been addressed so as it was a small mistake we offered a discount if you ordered again and we also offered to send you out the 50grams if sweets you said were missing.
We pride ourselves with customer service and I’m extremely sorry you feel let down on this occasion.
I ordered a 1kg bag of pick and mix…
I ordered a 1kg bag of pick and mix sweets of my own choice very happy with the choices and options I had massive bag of sweets very fast n efficient delivery and sweets taste so good highly recommended will be ordering again very soon thanks
October 1, 2022
Reply from The Candy Boxx
We’re glad you enjoyed and hope to see you order again soon!
Thank you for the lovely review!
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