Myself and my brother ordered surprise birthday invites for our dad's 80th birthday, when ordering on line your never really sure, quality, how they would look. All I can say is wow, everything... See more
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The UK's Largest selection of personalised cards, gifts, partyware, wedding stationery and home decor. We offer full customisation and next day delivery.
Contact info
United Kingdom
- thecardzoo.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 70% of negative reviews
Typically replies within 1 week
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Will order again!
Good customer service
Good quality banner (for the house/inside)
Fast delivery
Thank you x
I ordered a personalised wedding guest…
I ordered a personalised wedding guest book for my sons upcoming wedding, it only took 5 days to arrive and I'm absolutely over the moon with the book, it's very well made, fantastic quality,even the quality of the paper is amazing and the detail is out of this world. If your looking for great service and amazing quality, definitely give these guys a try, I can't recommend them enough.
Submitted an order for a card with a…
Submitted an order for a card with a deliberate spelling error. The card arrived with the "error" corrected. While I commend their proactiveness... They should have emailed and asked me if this was correct or not. When I emailed to say what had happened, I got a response arguing that the letter that I said was incorrect was in fact correct... I had to take screenshots of the card and the font to prove otherwise so they would send me a replacement.

Reply from The Card Zoo
Amazing service I had made a mistake on…
Amazing service I had made a mistake on my order I was contacted straight away and it was sorted and still sent it the next day. Thank you
It was a card for my Grandson
It was a card for my Grandson. I couldn't get to visit him on his birthday, so I sent him a card from card zoo. First time I have used them. My grand son was delighted with his card.
Excellent customer service
The first item arrived broken. On contacting customer service a replacement was organised and delivered very quickly. The personalised item I bought as a wedding gift is beautiful.
Good quality card with personalisation
Ordered a personalised card for my son’s 21st. It was a newspaper look card with milestones of his birth year. I was able to add our milestones which were added perfectly. I was really impressed. My son loved all the information on the card and it made a lovely keepsake. The card was on good quality paper, clear printing and arrived promptly. I will definitely order from them again.
Great Wall Art
Lovely wall art. Purchased as gift and recipient was very happy with it. Speed delivery too
Beautiful granddaughter card
The card bought for my granddaughters 1st holy communion was so lovely, I had looked at many sites for one , but this one was perfect, her name on the front was written beautifully and message inside was too .The quality of the card was 1st class I would definitely recommend The Card Zoo delivered on time .
Dreadful service
Nice items but dreadful service - paid extra for 24hr delivery yet took days to arrive. Items missed out of the order which were then also not sent on priority delivery service & arrived so late they were redundant as missed the intended event. Extremely poor service response - emails ignored until a week later, tried to call & was told by the person I spoke to that I couldn't speak to customer service via phone (so whats the point of a phone number)! When they finally replied by email a week later they said they had been 'closed' - absolutely ludicrous as a response & demonstrates their very poor attitude to customer care.
Totally frustrating experience - don't recommend ordering at all & won't be doing so again.
Top Quality
Was so pleased with my purchase. Expected it to be thin paper but was good quality card. Followed my extra instructions - Asked for specific colouring/wording and company obliged. Very good quality printing/very sharp. Arrived quickly. Easy website to negotiate.
I ordered a birthday card for my grandson never got it
Hi everyone outthere I ordered a card for my grandson 3rd birthday i or this on the 1st and now it's the 8th and no card they are a waste of time I told them I want my money back i got to known go and buy a other card for his birthday keep away from these robbery b...... i payed £8 and they said it was 2nd class no way £8 for 2nd class I would like to know how much 1st class would be it don't cost that to go and buy one why I had it from these I always.used them but no more

Reply from The Card Zoo
I bought an acrylic house number…
I bought an acrylic house number plaque it is absolutely beautiful I love it , I recommend this company to everyone, product is great , delivery wonderful , I will be back to buy other things soon, very pleased I found this company.
Excellent product- great personalised mug!
Excellent product- great personalised mug great picture- was a great gift & delivery prompt!. Thank you!
Myself and my brother ordered surprise…
Myself and my brother ordered surprise birthday invites for our dad's 80th birthday, when ordering on line your never really sure, quality, how they would look.
All I can say is wow, everything was done perfectly including it's such a surprise so don't tell mum.
Quality of invites high spec as are the envelopes.
Attention to detail including font for words amazing.
Fast turn around too.
Highly recomend this company.
First class products,birthday cards &…
First class products,birthday cards & chrismas cards are excellent.
Fantastic Company
Fantastic Company. I was looking for a card depicting a Porshe, well low and behold I found The Card Zoo and the card I wanted. I could personalise the card on the front with a cracking picture of a Black Porshe and choose a size in which I chose A4. When it was delivered it was WOW and I'm sure the recipient will be over the moon. I was really pleased with the price. 10/10 whish I could give more.
Great quality kids party invites.
Great quality kids party invites.
Lovely bright colours, quality card and perfect layout.
The pricing is reasonable and delivery was quick. So worth the cost for personalised invites my little one loves, but saving me a job of writing invites out over and over! We’ll be ordering again and would recommend 😊
The people here are great and can't do…
The people here are great and can't do enough to help. The card arrived in a timely fashion and the quality is good. I will definitely buy from here again.
An excellent card
A fabulous card that was delivered safely packaged and in good time.
The Quality is excellent and it is a refreshing change to find a truly original card with the option to personalise.
I made a mistake and contacted the company and they changed the personalisation for me with absolutely no fuss. I cannot rate this card or the company highly enough and definitely recommend them.
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