The Car Group Reviews 

1,383
•
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

We have been shopping for the wife's new car so we took a walk into the car group and fell in love with a stunning little a class from the start to end process over 24hr was a pleasure finance through... See more

Rated 1 out of 5 stars

Outstanding finance on part exchanged car still not settled after over 5 weeks and 32 phone calls with many promises to be called back, plus many emails to several departments - all being ignored. N... See more

Company replied

Rated 5 out of 5 stars

I can't thank brother Addy enough. He took his time answering any questions I had, esp the diff between HP and PCP. I kept coming for 3 days just to get a car as my new born baby was crying, to a poi... See more

Rated 1 out of 5 stars

Worst in customer service. Booked in for tyre change. Reached there on time. Garage said the didn't receive the tires. So asked me to contact supplier. Supplier came back to me with full proof of deli... See more

Company replied

Company details

  1. Used Car Dealer
  2. also in
  3. Car Dealer
  4. Car Repair and Maintenance
  5. Motor Vehicle Dealer

Written by the company

The Car Group used car showroom in Bury. We have a massive range of used cars for sale all under one roof which be known as UK's Largest Indoor Heated car dealer showroom. We offer Click & Collect & Order Online with UK nationwide delivery available for second hand cars. Also we offer best rate of Car Finances on HP & PCP and RAC Warranty. The Car Group is a trusted and reputable used car dealer company based in Greater Manchester, dedicated to providing best Bury car sales. Our staff always deal fairly and responsibly throughout our day-to-day business. We guarantee competitive prices and value for money on our Pre-owned cars & Part Exchange in car supermarket. We also have multilingual staff to assist you with any language needs.


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

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3.8

All reviews

(1,383)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not trust this group

Do not trust this group.
Promised to MOT the car before sale, left with them all day but not done. My trade in was worth more than the car that I bought so they promised to pay it into my account within 5-7 days.
It’s now 12 days and they will not answer the phone or respond to my emails bar a promise that someone will ring..but they didn’t.
My son-in-law is a lawyer so I’ll be putting it in his hands to chase the money.

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience! I highly recommend Ali, he is super friendly and gave us the best deal for a car! He is very knowledgeable about what he is talking about, helped us with our low credit score, and made our dream to buy this car come true. We met him as a car dealer and left with a friendship🤝🏼Thank you alireza

July 30, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID THEM THEY ARE A BAUNCH OF THIEVS…

AVOID THEM THEY ARE A BAUNCH OF THIEVS .LIERS AND NON PROFESIONAL PEOPLE ! Recently I bought a Porsche Cayenne from them they told me the car is been serviced all ready to go no longer 30 minutes after I left the car group facilities the. Engine check light came on and
The warming for low oil came on I hade to stop and top up oil after a few days the car ease
T locking eny more sunroof wasn’t opening properly and the oxygen sensors need to be change it had to sent the car back to them and after 2 weeks steel not ready plus who ever fix the car scratched my door panel. If they would be last in uk I would never buy from them thieves again I hade to sent the cat to a garage to do some repair and we agree I pay the garage and they pay me 2 months now and nothing yet They are a bought of thieves I will report th to all car groups In uk so people know and don’t be fooled they say the do service for free lies they never change the oils

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, friendly staff and just bought a Ford Focus Titanium X, great car. Addy was the guy I dealt with, really knowledgable and was happy to answer all questions and queries. Definitely recommend buying a car from here.

July 24, 2024
Unprompted review
Rated 1 out of 5 stars

Bad mot experience

Took my car for a MOT ( only had the car 3weeks) I was left waiting in the reception for 4hours..when booking nobody told us it was a all day job or I would of made alternative arrangements ,will not return .and would not recommend 😡

July 22, 2024
Unprompted review
Rated 5 out of 5 stars

Really grateful for Alireza he did not…

Really grateful for Alireza he did not give us any problems at all. I really recommend this car shop and to ask for Ali to help you pick a car that best suits your needs. Me and my family are really happy with our new car thank you alireza

July 20, 2024
Unprompted review

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