The Carpet Cleaning Company Reviews 

64
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the dedicated staff members for being exceptionally professional, polite, and thorough when handling various cleaning tasks. People consistently mention that technicians arrive promptly, communicate clearly, and take great care to ensure everything is spotless. A few other people also felt that the pricing was extremely reasonable and the overall booking process remarkably straightforward. Reviewers repeatedly highlighted the impressive results achieved on sofas and carpets, noting that tired or heavily stained items looked brand new. Buyers appreciate the helpful aftercare advice provided, making it easy to maintain the fresh and bright appearance of their homes.

What people talk about most

Service

Consumers find service to be exceptionally satisfying, frequently highlighting timely arrivals, clear... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with how carpets, rugs, and... See more

Product

Customers expressed great satisfaction with the product results, noting that sofas and carpets looked fresh,... See more

Price

Clients share positive opinions on price, highlighting that the costs are very reasonable with no hidden... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything about my experience with The Carpet Cleaning Company was excellent from the initial quote, which was quick and competitive, to the pre-visit checks to the clean itself. John, who undertook... See more

Rated 5 out of 5 stars

Very professional company and extremely helpful. Booking was so easy and any questions were answered straight away. John who came to clean our sofa and chair was also very helpful and did an excellent... See more

Company replied

Rated 5 out of 5 stars

Really great customer focused experience from start to finish. A thorough initial discussion on what I needed with professional advice, followed up promptly by quote and appointment date. I then add... See more

Company replied

Rated 5 out of 5 stars

Bedroom carpet clean after the previous occupiers left the carpet in a mess. We also painted the walls and skirting before hand and left some droplets and patches of paint. Everything was removed an... See more

Company replied


Company details

  1. Carpet Cleaning Service
  2. also in
  3. Leather Cleaning Service
  4. Upholstery Cleaning Service

Written by the company

The Carpet Cleaning Company provides professional carpet, hard floor, upholstery and leather cleaning across Essex, Kent, London and Hertfordshire. We specialise in deep hot water extraction, stain removal and odour treatments, delivering a thorough clean that doesn’t just improve appearance but helps extend the life of your carpets and furnishings. Whether for your home or business, we use professional-grade equipment and proven techniques to tackle stubborn stains, trapped dirt and allergens — leaving your carpets fresh, hygienic and revitalised. Reliable, experienced and results-driven, we take pride in every job and always aim to exceed expectations. Get in touch today for a quote and see the difference a professional clean can make.


Contact info

4.8

Excellent

TrustScore 5 out of 5

64 reviews

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No recent history of asking for reviews

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4.8

All reviews

(64)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Carpet good as new

Really impressed with the quality of the clean! Had a lot of stains including felt tip "art" courtesy of the kids. Neil managed to get it all out. Booking was simple and communication was clear, texts, emails and call reminders. Would use them again

August 20, 2024
Unprompted review
The Carpet Cleaning Company logo

Reply from The Carpet Cleaning Company

Thank you for your lovely review Patricia. We are so happy that you are pleased with the carpet cleaning service we provided you with. We look forward to seeing you again in the future. Niamh & Neil

Rated 5 out of 5 stars

Amazing service and fantastic clean…

Amazing service and fantastic clean sofa. Very happy customer 😄

July 31, 2024
Unprompted review
The Carpet Cleaning Company logo

Reply from The Carpet Cleaning Company

Thank you Jaime for your lovely review. We are so glad you’re happy with the sofa upholstery clean. We look forward to seeing you back soon. Niamh & Neil

Rated 5 out of 5 stars

Highly recommend the carpet cleaning…

Highly recommend the carpet cleaning company.My carpet come up as new! Left no mess,very happy with the end result. Would definitely use again

August 1, 2024
Unprompted review
The Carpet Cleaning Company logo

Reply from The Carpet Cleaning Company

Thank you Beau for your lovely review. We are so pleased you’re happy with the carpet clean! We look forward to seeing you back in the future. Niamh & Neil

Rated 5 out of 5 stars

Highly recommended

Excellent and very professional company. Arrived promptly, did a first class job on carpets and chairs. Highly recommended and would use them again without hesitation.

August 3, 2024
Unprompted review
The Carpet Cleaning Company logo

Reply from The Carpet Cleaning Company

Thank you Deirdre for your lovely review. We are so glad you’re happy with the carpet and upholstery cleaning we carried out. We look forward to seeing you back again in the future. Niamh & Neil

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