The Car Way Reviews 

238
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Helpful, as honest as a dealer can be, car brilliant but they always are on initial driving. Although 30 days fix anything is a nice guarantee, plus a further 12 months on his policy, very pleased, I... See more

Company replied

Rated 5 out of 5 stars

Ehsan was so helpful. Absolutely no hard sell, super helpful, couldn’t do enough for us. Very easygoing car purchase and smooth process - drove away same day. Loved that there was no pressure to purch... See more

Company replied

Rated 1 out of 5 stars

i bought a car from here in january the car had apparently just had a service the man at the garage told me that i have a years warranty and to report any problems to him.only 1 month into buying this... See more

Rated 5 out of 5 stars

Thanks so much to Ehsan from The Car Way taking care of us during our recent purchase! More than 5 star customer service throughout the whole process, he even offered to hold the car for us for a coup... See more

Company replied

Company details

  1. Used Car Dealer
  2. Car Service
  3. Motor Vehicle Dealer

Written by the company

The Car Way operates as a used car dealer, supplying a wide variety of quality.


Contact info

4.0

Great

TrustScore 4 out of 5

238 reviews

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4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 16% of negative reviews

Typically replies within 24 hours

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4.0

All reviews

(238)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and also customer service

Amazing experience and gave us great customer service helpful from the minute we walked in making sure we had the right car for the right price.
Oliver provided an amazing service will be definitely be returning on my next car.
Thank you guys

January 11, 2023
Unprompted review
Rated 5 out of 5 stars

Great Service!

Amazing experience from the minute i walked in. Shahid & Oliver provided an amazing service. In future if needed i will definitely return for my next car. Extremely Happy!

January 7, 2023
Unprompted review
Rated 5 out of 5 stars

The ONLY way is the CAR WAY

I recently bought a Golf from the Car Way and must say I had an exceptional experience. I dealt with Oliver and he was immaculate from start to finish. I drive a hard bargain and he was understanding, talked me through things in layman’s terms (and some complexities too!) and also provided me with coffee, which is crucial for making key decisions such as buying a new vehicle.

I found them on AutoTrader and they let me test drive the car with no questions asked. Oliver made me feel wanted, valued and trusted. There was some minor complications regarding the payment method but again, Oliver’s exemplary flexibility shone through. Although I may have been a potentially difficult customer to deal with, he laughed and smiled courteously throughout. Not in a condescending way but as if he cared about me and wanted me to have the best experience at the Car Way.

I bought the car the following day, and he even put in some fuel for me as a gesture of good will. I would highly recommend buying your next car from the Car Way. The ONLY way is the Car Way!

January 6, 2023
Unprompted review
Rated 5 out of 5 stars

Best car trader ever

Best car trader ever. Very polite staff and really helpful. I’ve finally bought my very first own car after searching for ages. Recommend to everyone.

December 15, 2022
Unprompted review
Rated 2 out of 5 stars

Disappointing

Great transaction at the start and lovely customer service. However, they did not fulfil the 30-day warranty period as there was something wrong with the odometer. My family and I have emailed, called, and texted - and we have been blatantly ignored; now having to dealing with it myself. It is a shame that something great has turned into this. Would have 100% recommended to friends and family if not for this situation. Disappointing end to my first car experience.

September 17, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, quick easy very competitive pricing and helpful , contact all the way through to sale date, highly recommend

December 23, 2022
Unprompted review
Rated 5 out of 5 stars

Wonderful experience

Wonderful experience,
Oliver was really nice and patient, answered all our questions.
I would recommend this to anyone looking for a clean car to purchase

December 16, 2022
Unprompted review

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