As a first-time business owner, I had a lot of questions about bottles, caps, and ordering in bulk. Josh was incredibly patient and helpful throughout the process. He answered every question, made... See more
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a) Ashley Sheehan always responds quickly and patiently deals with my inquiries and requests. b) She keeps me updated throughout the ordering process c) assists me by acting as a liaison between me... See more
Company replied
From Matt in the order department when I placed my order to the ladies when I called the very next morning to confirm my arrival to your warehouse that same morning to pickup my order to Maggie w... See more
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I always purchase my bottles and caps from Cary! You offer high quality products and excellent customer service. You get the order together and shipped out right away…. every time! Your website is eas... See more
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Company details
Written by the company
In business since 1895, The Cary Company is the leading supplier for Containers & Packaging, Industrial Filtration, Spill Control Products & more!
Professionals Serving Professionals
Written by the company
- Your Success Is Our Top Priority
- With a reputation of over 125 years in quality service and dependability, we’re ready to partner with you to help your business succeed. Do your needs lie outside of a product? Look no further. The Cary Company offers a diverse array of services, ensuring we serve as your one stop shop.
Our Savings Guarantee
Shop & Save!
Save up to 50% with bulk and wholesale pricing!
Contact info
W Fullerton Ave 1195, 60101, Addison, United States
- 630-629-6600
- customerservice@thecarycompany.com
- thecarycompany.com
4.6
Excellent
3K reviews
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I ordered several items
I ordered several items, and after waiting 10 days only two of the items have been delivered by the promised date.
July 2, 2026
Reply from The Cary Company
Hello Marvin,
Thank you for taking the time to leave a review. We sincerely apologize for the frustration caused by receiving only part of your order thus far. We understand your disappointment in not having all of your items delivered yet.
After reviewing your order, we can confirm that the two items you have received were shipped from fulfillment locations closer to you and have already been delivered. The remaining items are shipping from a different facility and are currently in transit. Based on the shipment details, the remaining package is still tracking within the expected delivery lead time and is currently expected to be delivered on Tuesday, July 14.
Please know that we are actively committed to getting your orders delivered as quickly as possible and appreciate your patience and understanding as the remaining shipment makes its way to you. Should you have any questions, please do not hesitate to call us at 630-629-6600. We appreciate your business and strive to be more than a supplier, but a committed partner to your business success.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Mike was great!
July 10, 2026
Reply from The Cary Company
Good Morning Herair,
I am elated to hear you had a great experience with Mike. I will pass along your kind words. We appreciate your business and look forward to continuing to provide you with excellent products and service in the future.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Ken was an absolute professional and is…
Ken was an absolute professional and is great at his job!
July 10, 2026
Reply from The Cary Company
Good Morning John,
I am elated to hear you had a great experience with Ken. I will pass along your kind words. Thank you for letting us be more than a supplier but a committed partner to your business success.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Poor shipping quality
The bucket liners I ordered are meant for use to contain an OTC product. On the website it states that the bag liners are made of FDA approved LDPE -- based on this I would assume they would be handled with more care. My concern is with the shipping of these bags. One of the boxes showed up completely destroyed and the bags are open to the air and potential contaminants. They are unusable. I do know the carriers are pretty rough on boxes, but the material of the box is quite flimsy and I don't feel like it had a chance -- especially with the weight of the bags inside.
Other than that, the company is responsive and the shipping was fast.
They are a VERY helpful company and I am giving 5 stars because their customer service and responsiveness is top-tier. They're currently working on helping me resolve my issue.
July 5, 2026
Reply from The Cary Company
Hello Laura,
Thank you for bringing this to our attention. We are sincerely sorry to hear that your shipment arrived damaged. We understand your concerns, especially given the intended use of these liners, and agree that your order should arrive in usable condition.
We take feedback like yours seriously and will share your comments with our team as we continue to improve our packaging and shipping experience. We are glad our customer service team is working with you to make this right and appreciate the opportunity to resolve the issue.
Thank you for your kind words about our service and responsiveness. We truly value your business and feedback and appreciate you bringing this matter to our attention so we could work toward a resolution.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
The staff of The Cary Company are great…
The staff of The Cary Company are great to work with. They respond quickly and provide substitutes and alternatives when we're trying to source specific materials.
Thank you !
Shane Gill, Buyer - State Industrial Products
July 9, 2026
Reply from The Cary Company
Hello Shane,
Thank you for letting us be more than a supplier but a committed partner to your business success! I am elated to hear our team is able to provide you with substitutes and alternatives when you need them. We appreciate your business and look forward to continuing to provide you with excellent products and service in the future.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Reply from The Cary Company
Good Morning Ron,
Thank you for your support! I am glad to hear that our products and prices meet your needs. We look forward to the future with you and your growing business.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Product availability
product availability - excellent
accounting credit - excellent
customer service - excellent
July 8, 2026
Reply from The Cary Company
Good Afternoon Peter,
We take pride in putting our customers first! I am pleased to hear you had an excellent experience all around. Thank you for letting us be more than a supplier but a committed partner to your business success.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Ordering was easy and efficient
Ordering was easy and efficient.
However, I was told lead time was 3-4 weeks, its been 3 weeks today and now you are telling me 7-31-26 before it ships. (6 weeks).
I know you can't control some parts of the business but be honest or give feedback along the way.
I will try another company for next order.
June 18, 2026
Reply from The Cary Company
Hello Drew,
Thank you for bringing this to our attention. We are pleased to hear that the ordering process was easy and efficient, but we are sincerely sorry for the frustration caused by the lack of proactive communication regarding your order.
We understand your frustration. We should have done a better job communicating the latest shipping information and keeping you informed throughout the process. We apologize that this update was not shared proactively and understand the inconvenience and uncertainty that caused.
We have shared your feedback with our team and are reviewing our communication processes to help ensure customers receive important order updates as soon as they become available. Clear and timely communication is an important part of the customer experience, and we recognize that we fell short in this instance.
We genuinely appreciate your business and regret that this experience has fallen short of the level of service you expected and deserve. Your feedback helps us identify opportunities to improve, and we appreciate the opportunity to address your concerns. If you would like to discuss your order or have any questions regarding the updated timeline, please contact our team at 630-629-6600. We would welcome the opportunity to assist you and address any remaining concerns.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Out of all the years buying from you…
Out of all the years buying from you guys, this has been a horrible experience!! You keep going up on the price and this time the delivery has been late! You’ve kept giving me excuses while my plant is shut down waiting for drums!most likely my last order!
June 29, 2026
Reply from The Cary Company
Hello Andy,
Thank you for taking the time to leave a review. We sincerely apologize for the frustration and inconvenience this shipment delay has caused, especially knowing it impacted your plant operations while you were waiting for your product.
We understand how critical timely deliveries are to your business, and we regret that this order did not meet the level of service you have come to expect from us over the years. After reviewing the shipment, we confirmed that the order shipped on July 1 and arrived at the local terminal over the July 4 holiday weekend. Unfortunately, delays at the terminal impacted the final delivery schedule. While we understand there were circumstances that contributed to the delay, we recognize that does not lessen the impact on your business.
We are pleased to confirm that your order was delivered on July 8. However, we know this does not change the disruption the delay caused, and for that we are truly sorry.
We greatly appreciate your longstanding business and the trust you have placed in us over the years. Thank you for bringing this matter to our attention. Feedback like yours helps us identify opportunities to improve our service, and we are committed to learning from situations like this. We value your partnership and hope to have the opportunity to provide the reliable service you deserve on future orders.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Reply from The Cary Company
Good Morning Wilson,
We take pride in putting our customers first. I am elated to hear you had a great experience all around. We look forward to being more than a supplier but a committed business partner to your success.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
your shipping company
your shipping company: Customs companies misplaced our shipment and it wont get here in time for our production run
July 1, 2026
Reply from The Cary Company
Hello Dalva,
Thank you for bringing this to our attention. We sincerely apologize for the frustration this shipment delay has caused, especially given your production timeline.
After reviewing your order, we found that it was fulfilled from two separate warehouse locations and shipped via two different carriers. One portion of the order was successfully delivered on July 7, while the second shipment is currently in transit and is expected to be delivered by Monday, July 13.
We understand how important it is to receive all components of an order when needed, and we regret the inconvenience caused by the delayed arrival of the remaining shipment. While the second package is currently with the carrier, we are actively monitoring its progress and will continue to provide assistance as needed.
We appreciate your patience and understanding and are committed to doing everything we can to support you until the remaining items are delivered. Thank you for your business.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
The Cary Company is a great company to…
The Cary Company is a great company to work with. They are responsive and quick.
July 6, 2026
Reply from The Cary Company
Good Afternoon Shannon,
We take pride in putting our customers first. I am thrilled to hear you had a great experience ordering with us. Thank you for letting us be more than a supplier but a committed partner to your business success.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Reply from The Cary Company
Good Afternoon,
We are constantly striving to be more than a supplier but a committed partner to your business success. We appreciate your business and look forward to continuing to provide you with excellent products and service in the future.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Matt gave outstanding customer service.
Mr. Matt Murphy gave not just great but outstanding customer service. I saw you have a relationship with my company and so I contacted you for first time.
Matt wanted the parts I needed to be right and asked questions about them to make sure.
quick answers and quick order entry. Very satisfied and hoping to do business again. Thank you.
July 2, 2026
Reply from The Cary Company
Good Afternoon Daniel,
Thank you for taking the time to review. I am delighted to hear you had an outstanding experience with Matt. I will pass along your kind words to him! I'm glad he was able to help you with your order. We are constantly striving to be more than a supplier but a committed partner to your business success.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
The customer service person was quick…
The customer service person was quick in response and had helpful information related to my issue. Everything was resolved in a timely manner.
June 29, 2026
Reply from The Cary Company
Good Morning Jordan,
I am happy to hear you had a great experience with Taylor. I will pass along your kind words. I'm glad she was able to help resolve your issue. Thank you for letting us be more than a supplier but a committed partner to your business success.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Had what I wanted in stock
Had what I wanted in stock, had it ready quickly for me to pick up. Very satisfied and will buy from them again.
June 29, 2026
Reply from The Cary Company
Good Morning Jason,
Thank you for your support! I am happy to hear you had a great experience all around. We look forward to continuing to provide you with excellent products and service in the future.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Great service so far!
June 30, 2026
Reply from The Cary Company
Good Morning Stephen,
We are constantly striving to be more than a supplier but a committed partner to your business success. We look forward to the future with you and your growing business.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
My normal supplier said they couldn't…
My normal supplier said they couldn't get these bottles until August.
You had them in stock.
July 1, 2026
Reply from The Cary Company
Good Morning John,
Thank you for taking the time to leave a review. I am pleased to hear we had the bottles you needed in stock. We appreciate your business and look forward to being a committed partner in your success.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Very good service -
We received our materials in good time. Everything was in order with paperwork well defined.
June 23, 2026
Reply from The Cary Company
Good Morning Geoff,
We are constantly striving to be more than a supplier but a committed partner to your business success. I am glad to hear your order arrived in a timely manner. We look forward to the future with you and your growing business.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Reply from The Cary Company
Good Morning Nadeem,
Thank you for your support. I am glad to hear our team was able to assist you. We appreciate your review and look forward to being a committed partner in your success.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
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