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Rated 5 out of 5 stars

I give five star for brilliant, helpful service when I was buying 2 screen protectors and wireless headphones but not happy as I am still waiting on reply a long time asking can I change a screen pro... See more

Company replied

Rated 5 out of 5 stars

Great service and great value.... Have been promising myself some earphones for a long time and took advantage of the Happy Plugs sale to order a pair online, they were delivered the following day by... See more

Company replied

Rated 1 out of 5 stars

I ordered headphones from you, waited a week for them to be sent, and on December 30th I wrote that the headphones were out of stock, and my loved one was left without a gift for December 31st, they s... See more

Company replied

Rated 5 out of 5 stars

I was going to collect an order from them on Friday because I work too far away to collect it on my way home from work any other day. They had to close early so delivered it to my door instead. Cannot... See more

Company replied

Company details

  1. Cell Phone Accessory Store
  2. Cell Phone Store
  3. Electronics Store

Written by the company

A leading expert in phone repairs, sourcing phones & accessories. We're your one-stop-shop for all things phones. With 10 years experience in this space, we strive to bring you the most unique personal shopping experience online!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

155 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. No request too small. If he hasn’t got it in stock he will get it for you. Always with a smile.

June 17, 2021
Unprompted review
The Case Cave  logo

Reply from The Case Cave

Thanks for the feedback Patricia!

Rated 5 out of 5 stars

Super customer service from the Case…

Super customer service from the Case Cave. 100% recommendation.

June 17, 2021
The Case Cave  logo

Reply from The Case Cave

Thanks for the feedback David. Your custom is appreciated. Look forward to dealing with you again in the future. All the best!

Rated 5 out of 5 stars

I will not shop anywhere else

I have been a customer of the case cave for a number of years now. I honestly would not go anywhere else. Mark is extremely knowledgeable about his stock and is always there to make a recommendation to suit my needs as a customer. I have never come away from dealing with Mark feeling anything else but satisfied - would highly recommend.

June 16, 2021
Unprompted review
The Case Cave  logo

Reply from The Case Cave

Thanks very much for the feedback Eoin. Appreciate the continued support. Hope to deal with you again soon!

Rated 5 out of 5 stars

5 star service

5 star service as always with the Case Cave! Quick response to a question I asked and I had my order the next day!

June 16, 2021
The Case Cave  logo

Reply from The Case Cave

Thanks for taking the time to leave your feedback! Much appreciated. Hope to be able to help you again in the future!

Rated 5 out of 5 stars

Fair prices for original stuff

It was great to discover a new store and support local business.

June 16, 2021
The Case Cave  logo

Reply from The Case Cave

Thanks for the feedback Alejo. A pleasure to do with! Look forward to dealing with you again. All the best!

Rated 5 out of 5 stars

Always a great customer experience

Always a great customer experience, greats products. Quick and reliable ⭐️⭐️⭐️⭐️⭐️

June 16, 2021
Unprompted review
The Case Cave  logo

Reply from The Case Cave

Thanks for the feedback Aaron. Look forward to dealing with you again. All the best!

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