Thecbdstore Reviews 671

TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

Ordered some gummies late on Friday and they arrived on Tuesday morning. Insanely fast when looking at comparable European stores that stock similar products. Discreet packaging that wouldn't raise an... See more

Rated 4 out of 5 stars

Easy online shopping with adequate delivery time. Delivery time was influenced because of festive period. Product was well packaged. Because of gummies weight only received 24 and not 25 but it’s und... See more

Rated 1 out of 5 stars

If you dont mind waiting a week for your online deliveries, sure, use this company. They uses GLS for their 'free deliveries'. This information is only something you, the customer who just bought... See more

Rated 5 out of 5 stars

Helpful people, I had a weird glitch in which i was charged twice and was very anxious. Staff were all very helpful especially athlone branch thanks very much for the friendly vibes and helpfulness... See more

Company details

Information provided by various external sources

The CBD Store is a leading authority & Supplier for Cannabidiol products in Ireland. If you are looking for a great quality CBD products, we are the people to talk to.


Contact info

3.5

Average

TrustScore 3.5 out of 5

671 reviews

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1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Do not deal with this company

Do not deal with this company. If you have any problem they will be sure to blame you. Wrote to them to express that I was having problems with my deliveries. Was told i was complaining about my orders being late (which i wasnt). Was met with details of my orders being shown on social media. Was a loyal customer but sadly no more

June 22, 2023
Unprompted review
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Reply from Thecbdstore

Hi Ryan. You posted on Facebook that your last 4 orders were late reaching you and our delivery service was terrible. We did not post your order detail we posted your order tracking details which did not include your personal info or what you orderd. We did this to show 4 of your last 5 orders were deliverd next day and not late as you posted. The reasson I replied to your post on fb was simply to defend my business and the team that work extremely hard to help customers like yourself.

I've reached out to personally with my email and my contact info to discus this but you have not responded. Yet you will happily post untrue statements on fb and trustpilot. I wish you well but we will not be handling any more orders from you.

Kind regards
Gerry

Rated 3 out of 5 stars

I like the fact that the website is…

I like the fact that the website is very user friendly, however the delivery times vary too much, I've previously ordered on a Thursday and my delivery came the next day, then I have ordered on a Thursday and havnt even received any update on my parcel.

Overall the service is good, but I think you guys can shorten the delivery period

May 28, 2023
Rated 5 out of 5 stars

Thanks to Athlone Branch Rachel and Manager

Helpful people, I had a weird glitch in which i was charged twice and was very anxious. Staff were all very helpful especially athlone branch thanks very much for the friendly vibes and helpfulness and the nice chats.

I very much appreciate the manager for helping out quickly with the refund and Rachel for bearing with me and packing my order within minutes and made sure it would be safe when it would arrive, Thank you so much!

May 29, 2023
Rated 1 out of 5 stars

It was more the product than to…

It was more the product than to service. The candies gave me terrible anxiety the following day. Tried several times and it was reoccurring. After two days not taking one the anxiety is still looking so hopefully will subside soon.

April 28, 2023

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